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Bical Auto Mall

Brooklyn, NY

4.7
869 Reviews
Welcome to Bical Auto Mall where providing the highest level of customer satisfaction is our primary goal. We provide one-stop shopping for new, Chevrolet-Buick-GMC and Cadillac models in our new, 200,000 square foot facility just seconds from the Belt Parkway, Exit 11N. Over 600 vehicles are stored indoors for easy viewing in all weather conditions. We carry a full line of Certified Pre-Owned models as well as all brand pre-owned vehicles. Please visit and see why we earned top honors for customer satisfaction with DealerRater.
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2859 Flatbush Avenue

Brooklyn, NY

11234

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Showing 869 reviews

July 02, 2022

I would like to give Charles Albanese a rating of 10 for his work on leasing me a great car More

by Shark
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2022 -

Bical Auto Mall responded

Thank you for this amazing review! We really appreciate your business. Best, The Bical Auto Mall Team

July 01, 2022

I got my new lease here from Charlie, he is fantastic and makes the process as easy and simple as possible! More

by K1184
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Soroka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2022 -

Bical Auto Mall responded

Thank you for this amazing review! We really appreciate your business. Best, The Bical Auto Mall Team

July 01, 2022

Mr. Siegel was very helpful in regards to helping us get the vehicle that we needed. He was very upfront with us. Yesterday we walked out with the car and we were very satisfied. More

by ferdou27
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Siegel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2022 -

Bical Auto Mall responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, The Bical Auto Mall Team

June 24, 2022

Brian Bennett was very courteous helpful and knowledgeable regarding purchasing a new vehicle. We were very pleased and satisfied with his assistance in purchasing a new car. More

by marjorieparker18
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Bennett
Jun 25, 2022 -

Bical Auto Mall responded

Thank you so much for the wonderful compliments, Majorie! We couldn't be more pleased to hear Briandescribed as professional, friendly, and courteous. We hope you enjoy your new car and we look forward to seeing you again whether for routine service or another purchase. Thanks again! Best, The Bical Auto Mall Team

June 19, 2022

Always a great experience at bicall with Charlie! ! He always puts me in the best car at the best price. More

by Samanthasusca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Spoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2022 -

Bical Auto Mall responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, The Bical Auto Mall Team

May 31, 2022

They treat you with respect and dignity. They work hard to meet the customer’s needs. More

by Nameinquestion
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrei Mckenzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamil Quaiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Soroka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2022 -

Bical Auto Mall responded

Thanks for letting us know of your complete satisfaction. We pride ourselves on our customer service and we're glad we met our goals during your visit. Take care! Best, The Bical Auto Mall Team

May 29, 2022

Charles has always done the right thing for me. I lease a new Cadillac every two or three years. He gives me the attention and service I like and that I expect. I would never go anywhere else. I ha More

by annetteBlondie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2022 -

Bical Auto Mall responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Best, The Bical Auto Mall Team

May 12, 2022

Charlie understood my means and money situation, very knowledgeable of what I wanted in my car made the process hassle free More

by cappy496
Friendliness
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2022 -

Bical Auto Mall responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, The Bical Auto Mall Team

May 10, 2022

Charlie Albanese is one of the best leasing managers ever . It was a pleasure to work with him he knows his job, everything is organized clearly, I recommend him for 100% More

by Elena
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2022 -

Bical Auto Mall responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, The Bical Auto Mall Team

May 08, 2022

Easy to get to. Parking available. Large open area clean and respectable. Everyone with a good personality. More

by comish516
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Soroka
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2022 -

Bical Auto Mall responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Best, The Bical Auto Mall Team

May 10, 2022 -

comish516 responded

First let me apologize for the previous survey I submitted. On that they I had problems with my computer in addition I was backlogged with may emails. In my haste to get all done I answered questions incorrectly. Been dealing with Bical since it was Krystal back in 2010. Eight (8) of my family have leased with Charlie Albanese who is the kindest person I know. He's ACES to us. AGAIN SORRY FOR THE MISUNDERSTANDING.

May 10, 2022 -

comish516 responded

PLEASE READ MY ABOVE COMMEMTS

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