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Bical Auto Mall

Brooklyn, NY

4.7
869 Reviews
Welcome to Bical Auto Mall where providing the highest level of customer satisfaction is our primary goal. We provide one-stop shopping for new, Chevrolet-Buick-GMC and Cadillac models in our new, 200,000 square foot facility just seconds from the Belt Parkway, Exit 11N. Over 600 vehicles are stored indoors for easy viewing in all weather conditions. We carry a full line of Certified Pre-Owned models as well as all brand pre-owned vehicles. Please visit and see why we earned top honors for customer satisfaction with DealerRater.
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2859 Flatbush Avenue

Brooklyn, NY

11234

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Showing 869 reviews

December 14, 2022

Respectful answered all questions Charlie was professional I would definitely recommend this dealership to family and friends More

by Joeilardi59
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2022 -

Bical Auto Mall responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, The Bical Auto Mall Team

December 13, 2022

Very fraud and manipulative. He is a conman and very cheat.Ali is a great bad representative I have ever met. He and his finance manager cheated me for $12000. Overall very bad e More

by Riki
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jamil Quaiser
1.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Gesner
1.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Spoto
1.0
This rating includes all reviews, with more weight given to recent reviews.
Shayan Kazmi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Soroka
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ali Kazmi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2022 -

Bical Auto Mall responded

Thank you for sharing your experience with us. We strive to ensure an excellent experience and we want to learn more about what took place. Please contact us at your convenience. Best, The Bical Auto Mall Team

December 13, 2022

Very fraud and manipulative. He is a conman and very cheat.Ali is a great bad representative I have ever met. He and his finance manager cheated me for $12000. Overall very bad e More

by Riki rozario
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Andrei Mckenzie
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jamil Quaiser
1.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Gesner
1.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Spoto
1.0
This rating includes all reviews, with more weight given to recent reviews.
Shayan Kazmi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Soroka
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ali Kazmi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2022 -

Bical Auto Mall responded

Riki, we are not pleased to hear of the incident you've described in this review. We want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact us at your earliest convenience. Best, The Bical Auto Mall Team

December 10, 2022

Environment of this dealership is very friendly , staff is amazing on point. Specially Shay Kazmi. My salesman for the past 2 cars. 5 star service . Definitely recommend buying car from them. I am very hap More

by Brian Davis
Recommend Dealer
Yes
Employees Worked With
Shayan Kazmi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Spoto
Dec 13, 2022 -

Bical Auto Mall responded

Congratulations on your new Chevy Equinox! Best, The Bical Auto Mall Team

December 08, 2022

Charlie found the perfect truck for me and explained everything about the truck before I left dealership More

by nordin88
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2022 -

Bical Auto Mall responded

Thank you for your kind words and for taking the time to inform us of your ongoing positive experience. We are sincerely pleased to know that Charlie's efforts have made the difference in your truck-buying experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. Best, The Bical Auto Mall Team

November 26, 2022

Responsive, reliable, helpful, not hard sell, works with the customer to find the right car More

by Bruce G.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrei Mckenzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Soroka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2022 -

Bical Auto Mall responded

Thank you for reaching out, Bruce! Reviews like these mean the world to us here at our dealership. Take care and have a great day. Best, The Bical Auto Mall Team

November 19, 2022

My third experience with Bical. Great dealership and great service from my salesman, Charlie Albanese. More

by heylor61
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2022 -

Bical Auto Mall responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Best, The Bical Auto Mall Team

November 12, 2022

Very professional and courteous. Working with Andrie and Charlie was a pleasure and highly recommended. I thank them both for making my experience truly amazing. More

by Marko
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrei Mckenzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Five star for Charlie that helped finalize the deal
Nov 15, 2022 -

Bical Auto Mall responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Best, The Bical Auto Mall Team

November 11, 2022

Great experience, very professional and friendly. Extremely helpful and considerate. They will always be my go to. More

by shamdan84
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2022 -

Bical Auto Mall responded

Thank you so much for this awesome review! Best, The Bical Auto Mall Team

October 21, 2022

Andrei was great. He was very accommodating and spent the time with us to explain the car so we were aware of how to use all of the features. More

by accbowmus
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrei Mckenzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2022 -

Bical Auto Mall responded

Thanks for the great feedback! We're very happy that Andrei was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Best, The Bical Auto Mall Team

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