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Bical Auto Mall

Brooklyn, NY

4.7
848 Reviews
Welcome to Bical Auto Mall where providing the highest level of customer satisfaction is our primary goal. We provide one-stop shopping for new, Chevrolet-Buick-GMC and Cadillac models in our new, 200,000 square foot facility just seconds from the Belt Parkway, Exit 11N. Over 600 vehicles are stored indoors for easy viewing in all weather conditions. We carry a full line of Certified Pre-Owned models as well as all brand pre-owned vehicles. Please visit and see why we earned top honors for customer satisfaction with DealerRater.
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2859 Flatbush Avenue

Brooklyn, NY

11234

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Showing 848 reviews

October 10, 2024

Charlie Albanese has been working with us for years in leasing our cars. He is very proficient and well organized and a pleasure to work with. I highly recommend him. More

by doggykover
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2024 -

Bical Auto Mall responded

Thank you for your wonderful review! We truly appreciate your kind words about Charlie and are thrilled to hear that his proficiency and organization have made your leasing experience enjoyable. At Bical Auto Mall, we strive to provide excellent service and it's great to know we've met your expectations. We hope to see you again soon! Best, The Bical Auto Mall Team

October 09, 2024

Charlie of Bical was very professional, courteous and. made you feel like family. The staff there was very helpful. More

by mardes711
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2024 -

Bical Auto Mall responded

Thank you for your kind words! We’re thrilled to hear that our team made you feel like family and provided you with professional and courteous service. At Bical Auto Mall, we strive to create a welcoming environment for all our customers. We look forward to seeing you again soon! Best, The Bical Auto Mall Team

October 04, 2024

This is my 3rd car being leased with Bical. I have had a great and helpful experience with my lease by the assistance of Charlie Albanese. More

by Jenna_gentile
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Bical Auto Mall responded

Thank you, Jenna! We're thrilled to hear that you've had a great experience leasing your third car with Bical Auto Mall. It's wonderful to know that Charlie was able to assist you effectively. We appreciate your loyalty and look forward to serving you again in the future. Enjoy your new lease! Best, The Bical Auto Mall Team

September 30, 2024

My salesperson, Charlie Albanese, was very helpful & professional with the end of one leased and the leasing of another. This was the fourth vehicle transaction between my wife & Charlie. He was excell More

by Jbehanpa1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2024 -

Bical Auto Mall responded

Thank you for your wonderful review! We're thrilled to hear that Charlie provided you and your wife with excellent service during your vehicle transactions at Bical Auto Mall. Our team strives to maintain high standards of professionalism, and it’s rewarding to know we met your expectations. We appreciate your recommendation and look forward to assisting you again in the future! Best, The Bical Auto Mall Team

September 26, 2024

Charlie is the best! He always takes such great care of me. This is the third car I've leased from him and he always delivers! More

by tedrzz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2024 -

Bical Auto Mall responded

Thank you, Ted, for your amazing review! We truly appreciate your kind words about Charlie and are thrilled to hear that he consistently takes great care of you. It's fantastic to know that you've chosen to lease three cars from us at Bical Auto Mall. We look forward to serving you again in the future! Best, The Bical Auto Mall Team

September 21, 2024

Literally the worst Service department. Have needed to bring in my brand new 2024 vehicle 4 times now, every time there are more issues with it. They are extremely rude, like it's your fa More

by DontComeToBical
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tyler Adams, John Omard, John Diakos
Sep 23, 2024 -

Bical Auto Mall responded

Thank you for sharing your feedback with us. We understand your frustration regarding your vehicle and the repeated visits to our service department. We encourage you to reach out to us directly so we can address your concerns more effectively. Your feedback is important to us, and we appreciate the opportunity to improve. Best, The Bical Auto Mall Team

September 15, 2024

Closed Overview Services Reviews Photos By owner About Google review summary 5 4 3 2 1 2.8 (18) Reviews All driving2 sales2 Sort by Most relevant Newest Highest Lowest Ray More

by Raykhman
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Walder, Larry
Sep 18, 2024 -

Bical Auto Mall responded

We acknowledge your review and are currently looking into the events you’ve detailed.

September 06, 2024

Did not expect to buy a car that day but went in and saw the perfect car in the color I wanted and I was hooked. Glad the dealership was able to get me a price within my budget. Thank you, Andre! More

by Kayla F
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrei Mckenzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2024 -

Kayla F responded

Thank you :)

July 23, 2024

I have leased from Bical Auto Mall three times and Charlie Albanese was always my salesman. He is professional and explains everything to me in detail. I would go to him again. More

by Babe
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2024 -

Bical Auto Mall responded

Thank you for sharing your positive experience with us at Bical Auto Mall! We appreciate your loyalty and trust in Charlie. We're thrilled to hear that he provided you with excellent service during your three leases. We look forward to serving you again in the future. See you next time! Best, The Bical Auto Mall Team

July 13, 2024

Andrei was extremely helpful informing me of my options. This was my first time leasing a car and his assistance was much appreciated. More

by pbandol50
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrei Mckenzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Soroka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2024 -

Bical Auto Mall responded

Thank you for choosing Bical Auto Mall for your first car lease! We're thrilled to hear that Andrei provided you with informative and helpful assistance. If you need anything else or have any questions in the future, feel free to reach out. We look forward to assisting you again! Best, The Bical Auto Mall Team

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