Bical Auto Mall

Literally the worst Service department. Have needed to bring in my brand new 2024 vehicle 4 times now, every time there are more issues with it. They are extremely rude, like it's your fa Have needed to bring in my brand new 2024 vehicle 4 times now, every time there are more issues with it. They are extremely rude, like it's your fault they can't fix anything due to incompetence. Absolutely stay away from this place. More

Closed Overview Services Reviews Photos By owner About Google review summary 5 4 3 2 1 2.8 (18) Reviews All driving2 sales2 Sort by Most relevant Newest Highest Lowest Ray owner About Google review summary 5 4 3 2 1 2.8 (18) Reviews All driving2 sales2 Sort by Most relevant Newest Highest Lowest Raykhman Local Guide·52 reviews·4 photos Hard to describe how negative my experience was dealing with one monstrous individual Larry Walder. My experience with the sales dept of this company has been excellent and it disarmed me. Completely was not mentally prepared to be … More Photo 1 in review by Raykhman C Franqui Local Guide·48 reviews·31 photos 2 weeks ago New For what I needed in a pinch? Yes. Will I be returning if I don't have to? No. The person who handled my service was not able to communicate the services being rendered in different ways. When I asked a question, they just repeated the same … More Bical Auto Mall Service (Owner) 2 weeks ago Thank you for sharing your experience with us. We understand that clear communication is vital during service appointments, and it's unfortunate to hear that we fell short in this area. At Bical Auto Mall, we strive to provide comprehensive information about our services, and it seems that wasn’t your experience. We truly appreciate your feedback regarding the warranty information and the service details, as this will help us improve our processes. We're also glad to hear that the restroom was clean and the waiting area was comfortable. Your concerns about the tips, the HVAC service, and the overall transparency of the billing process are important to us. Please feel free to reach out directly so we can address your concerns further. Thank you for choosing Bical Auto Mall, and we hope to earn your trust back in the future. Best, The Bical Auto Mall Team Adrianna James 4 reviews a month ago DO NOT EVER BRING YOUR CAR HERE. Since Peter & Gabriel left it’s been nothing but attitude Everytime I call. I TOOK MY CAR IN TWO MONTHS AGO- still don’t have it back. I have called for updates and not only has nothing been done but … More 1 Bical Auto Mall Service (Owner) a month ago We’ve received your comments and are reviewing your feedback with our team. Please reach out to us directly as soon as possible so we can discuss your visit. Lux Exterior 1 review a month ago NEVER COME HERE TO GET YOUR CAR SERVICED. LARRY PARTS IS THE RUDEST “manager” you’ll ever run into. Took them three weeks to replace a tire and I got the run around Everytime I called. I never leave reviews but this deserved one. Save you time and energy and go somewhere else. Bical Auto Mall Service (Owner) a month ago Thank you for sharing your feedback. We understand your frustration and will address your concerns internally. If there's anything we can do to assist you further, please don't hesitate to reach out. Your experience is important to us at Bical Auto Mall. Best, The Bical Auto Mall Team Book online Raykhman Local Guide·52 reviews·4 photos 4 hours ago New Hard to describe how negative my experience was dealing with one monstrous individual Larry Walder. My experience with the sales dept of this company has been excellent and it disarmed me. Completely was not mentally prepared to be deceived, lied to and have a fraudulent claim filed against my Liberty Mutual insurance. Larry "this isn't my first rodeo " Walder was the "manager" when I drove my car into the repair shop. My car was just leased with this outfit 500 miles total since leaving the dealership lot. The sales rep Ali Kazmi was very open and honest, such that I leased 3 Cars under his guidance. This is polar opposite from the grotesque individual Larry Walder. My wife was driving on the FDR and the rear bumper fell off the vehicle. We didn't get into an accident, didn't hit anything or anyone. " yes you did " tells me the repulsive Larry Walder. This isn't my 1st rodeo keeps muttering under his breath. I fully expected this to be covered under warranty, it's a brand new car. And there was no accident "I need your insurance " tells me the repulsive Larry Walder. Liberty Mutual he More

Did not expect to buy a car that day but went in and saw the perfect car in the color I wanted and I was hooked. Glad the dealership was able to get me a price within my budget. Thank you, Andre! the perfect car in the color I wanted and I was hooked. Glad the dealership was able to get me a price within my budget. Thank you, Andre! More

I have leased from Bical Auto Mall three times and Charlie Albanese was always my salesman. He is professional and explains everything to me in detail. I would go to him again. Charlie Albanese was always my salesman. He is professional and explains everything to me in detail. I would go to him again. More

Andrei was extremely helpful informing me of my options. This was my first time leasing a car and his assistance was much appreciated. This was my first time leasing a car and his assistance was much appreciated. More

Worked directly with Charlie Albanese and he made everything very easy. Very prompt, pleasant and seamless experience on the purchase of a used car. everything very easy. Very prompt, pleasant and seamless experience on the purchase of a used car. More

I live in Rockland County, NY, and I have been leasing and buying cars at Bical Auto Mall since Rockland County Chevrolet & Buick closed. I have bought and leased at least 18 vehicles using only Charles and buying cars at Bical Auto Mall since Rockland County Chevrolet & Buick closed. I have bought and leased at least 18 vehicles using only Charles Albanese as my salesman. He is honest and fair and always has the best price. He has often delivered the new vehicle right to my home. Can't say enough about what a great guy he is. No dealership around me has been able to match his prices. He is always willing to help and explain everything regarding the purchase of a new vehicle. More

The best! I especially love working with Carlie Albanese! He very knowledgeable and friendly, he very accommodating and give you all the facts on purchase on I especially love working with Carlie Albanese! He very knowledgeable and friendly, he very accommodating and give you all the facts on purchase on your new car. More

This is my 4th car from Bical Auto Mall. I won't go anywhere else. Charlie is great! He got me the car I needed while helping me stay within my budget. I won't go anywhere else. Charlie is great! He got me the car I needed while helping me stay within my budget. More

Charlie Albanese was great as usual, I have been going to him for years for my leases, always professional and extremely helpful. to him for years for my leases, always professional and extremely helpful. More