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Bical Auto Mall

Brooklyn, NY

4.7
869 Reviews
Welcome to Bical Auto Mall where providing the highest level of customer satisfaction is our primary goal. We provide one-stop shopping for new, Chevrolet-Buick-GMC and Cadillac models in our new, 200,000 square foot facility just seconds from the Belt Parkway, Exit 11N. Over 600 vehicles are stored indoors for easy viewing in all weather conditions. We carry a full line of Certified Pre-Owned models as well as all brand pre-owned vehicles. Please visit and see why we earned top honors for customer satisfaction with DealerRater.
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2859 Flatbush Avenue

Brooklyn, NY

11234

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Showing 869 reviews

January 16, 2023

Receive excellent service always. Charlie Albanese is a pleasure to work with. Explains everything and gives you time to work to your benefit. This is by far the best benefit a deale More

by gamblingnana
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2023 -

Bical Auto Mall responded

We appreciate your input. We're glad to hear that you are consistently impressed with the service we offer here at Bical Auto Mall. If there is anything more we can do for you please come back and see us any time! Take care! Best, The Bical Auto Mall Team

January 15, 2023

I have been doing business with this dealership for a number of years. Always found everyone friendly and helpful including Charles Albanese the sales rep that helped me get into my 2023 Equinox. More

by emtburt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Ramoutar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Soroka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2023 -

Bical Auto Mall responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Best, The Bical Auto Mall Team

January 15, 2023

Charlie Albanese from Bical was such a pleasure to work with. From answering all my questions to handling all my paperwork. He made the buying car process so easy for me especially with my busy schedule. T More

by Nicole
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2023 -

Bical Auto Mall responded

Thank you for your great review, Nicole! We're glad that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, The Bical Auto Mall Team

January 09, 2023

It was very helpful explaining step by step . It was very good experience for me . Good job I’ll will recommend friends and family to them More

by Angelicahm877
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy Acosta
Jan 11, 2023 -

Bical Auto Mall responded

We cannot thank you enough for your wonderful review of Bical Auto Mall and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Best, The Bical Auto Mall Team

January 08, 2023

Always a good experience Charlie Albanese has been a pleasure to do business with for many of my cars. More

by margery tabb
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2023 -

Bical Auto Mall responded

Margery, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Best, The Bical Auto Mall Team

January 07, 2023

They dealer service, knowledgeable representatives and they dealer what you asked for in a timely manner More

by marilynmetz9
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Gesner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2023 -

Bical Auto Mall responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, The Bical Auto Mall Team

January 06, 2023

Professional and outstanding staff Charlie and the owner Sam found me the car I needed. Truly a great feeling and outstanding operation at Bical. More

by Marty Golden
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamil Quaiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Gesner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Spoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Ramoutar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shayan Kazmi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Soroka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Digital AirStrike
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ali Kazmi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlie , Jimmy Acosta
Jan 09, 2023 -

Bical Auto Mall responded

Thank you for leaving us this review, Marty. We are very happy to hear that we could help get you set up with the perfect car. If there is anything more we can do for you, please feel free to come back and see us anytime! Take care. Best, The Bical Auto Mall Team

December 30, 2022

Everyone is very pleasant and welcoming, Charlie Albanese is my Leasing Manager and is very nice. I wished I had the option to negotiate a little more in terms of interest and monthly payments. More

by penelopepollard75
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2023 -

Bical Auto Mall responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Best, The Bical Auto Mall Team

December 26, 2022

Charlie Albanese is THE best leasing manager I’ve ever worked with. The process is smooth from A to Z and that’s all down to Charlie’s expertise in his field. When you go to Bical, ask for Charlie. More

by Matthew Capasso
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Soroka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2022 -

Bical Auto Mall responded

We appreciate you taking the time to share your feedback with us! We work hard to make sure our guests have an unforgettable experience. We will be sure to pass along your kind words to Charlie and we look forward to seeing you again. Best, The Bical Auto Mall Team

December 21, 2022

I brought my car in for an appointment (8:00 AM). My car was not even looked at when I inquired about it at 11:45. I was then invited to have lunch with the staff because service was closed for an h More

by dsciarrotta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jimmy Acosta
Dec 22, 2022 -

Bical Auto Mall responded

Your experience with us does not reflect our standards of customer service. Your time is valuable to us and we strive to provide fast and competent service. Please contact us at your earliest convenience so we can discuss this further. Best, The Bical Auto Mall Team

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