Bical Auto Mall

Andrei went above and beyond for us today at Bical Auto Mall! He was professional and hospitable which made our experience wonderful. Thank you Andrei for your excellent customer service. Mall! He was professional and hospitable which made our experience wonderful. Thank you Andrei for your excellent customer service. More

Great experience with leading my new Chevy Traverse. I am someone who dreads going into a car dealership but not this time. This time I was glad I went to Bical. I’m bringing a friend to see Andrej hope I am someone who dreads going into a car dealership but not this time. This time I was glad I went to Bical. I’m bringing a friend to see Andrej hopefully soon More

Ive been coming back to Bical for well over 15 years now - the reason I do is the best customer service and the best deals! - the reason I do is the best customer service and the best deals! More

We have been with Bical and Andrei for our leases for 6 years. No matter what, he works with us until we are satisfied. Thanks again for another great lease. years. No matter what, he works with us until we are satisfied. Thanks again for another great lease. More

DO NOT BUY FROM BICAL AUTO MALL! I bought a 2023 GMC Yukon less than a month ago, and it is a disaster. CHEAP/MISMATCHED TIRES: They sold me this vehicle with cheap, mismatched off- I bought a 2023 GMC Yukon less than a month ago, and it is a disaster. CHEAP/MISMATCHED TIRES: They sold me this vehicle with cheap, mismatched off-road tires that sound like a freight train above 30 MPH. These are unsafe and low-quality. HIDDEN DAMAGE: The front air deflector/shield is BROKEN, and the Reverse Park Assist is completely non-functional. REGISTRATION SCAM: I paid $725 for registration, but because the car is damaged and parts are on "Backorder," I cannot pass the Maryland Safety Inspection. My temporary tags are expiring, and I will have an illegal vehicle. GHOSTED BY MANAGEMENT: The General Manager, Robert Genser, and the team have ignored my calls for weeks. I have already filed a formal complaint with the NYS DMV and the Attorney General. I am dropping the vehicle off at the dealership tomorrow. STAY AWAY! More

We started leasing our car in Bical since 2018, the second time we leased the same model of traverse Lt and we were paying $500 a month with $4000 down 700+ credit score for 30,000 mileage for 3 years second time we leased the same model of traverse Lt and we were paying $500 a month with $4000 down 700+ credit score for 30,000 mileage for 3 years and then on 2024 same traverse Lt $4000 down, 700+ credit score with “customer discount and healthcare discounts” included we ended up with $904 a month for 3 years 30,000 miles. We gave our trust since its our third time leasing in Bical and lot of people we’re telling us that we’re paying too much for a 4,000 down and 700+ credit score for $904 a month for 3 years. More

We have been BiCal family since they were on Kings Highway. Its a pleasure doing business with them. They don't pressure you into buying anything. They ask you about your needs and work within your b Highway. Its a pleasure doing business with them. They don't pressure you into buying anything. They ask you about your needs and work within your budget. Ask for Andrei, he's my new favorite! More

The salesperson, Charlie Albanese provided excellent customer service. He was courteous, respectful, and took time to answer my questions and demonstrate the features. Upon picking up the vehicle he h customer service. He was courteous, respectful, and took time to answer my questions and demonstrate the features. Upon picking up the vehicle he helped me set up various settings. It was a pleasure to work with him. Over the years, a bought or leased many vehicles through Charlie. More

I have been a customer for 20+ years. Throughout that time I have been serviced by Charlie Albanese. Throughout that time I have been serviced by Charlie Albanese. More

Very happy with the way Charlie and the rest of the staff took care of me! took care of me! More