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Bical Auto Mall

Brooklyn, NY

4.7
848 Reviews
Welcome to Bical Auto Mall where providing the highest level of customer satisfaction is our primary goal. We provide one-stop shopping for new, Chevrolet-Buick-GMC and Cadillac models in our new, 200,000 square foot facility just seconds from the Belt Parkway, Exit 11N. Over 600 vehicles are stored indoors for easy viewing in all weather conditions. We carry a full line of Certified Pre-Owned models as well as all brand pre-owned vehicles. Please visit and see why we earned top honors for customer satisfaction with DealerRater.
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2859 Flatbush Avenue

Brooklyn, NY

11234

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Showing 848 reviews

December 09, 2024

Their salesman came to a purchase agreement with me therefore I sent him my insurance information. I also assured him that I had already obtained a certified check to buy the car but he called me back More

by yellowgarden
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Manny
Dec 10, 2024 -

Bical Auto Mall responded

Thank you for sharing your experience with us. We understand your frustration regarding the situation with the vehicle and the communication that took place. It is important for us at Bical Auto Mall to maintain trust and transparency with our customers. We appreciate your feedback and would like to invite you to reach out to us directly so we can address your concerns further. Your satisfaction is important to us, and we hope to have the opportunity to restore your faith in our dealership. Best, The Bical Auto Mall Team

December 06, 2024

Very professional and honest . No bait and switch tactics,right to the point. Explained all the features and options at delivery. More

by MASR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Ramoutar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Soroka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Bical Auto Mall responded

Thank you for your wonderful review! We at Bical Auto Mall are glad to hear that you appreciated our professionalism and honesty. It's great to know that we provided clear explanations about the features and options during delivery. We look forward to serving you again in the future! Best, The Bical Auto Mall Team

December 05, 2024

My experience working with Charlie was excellent he was very knowledgeable and helpful thank you More

by Amorrelli726
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Albanese
Dec 06, 2024 -

Bical Auto Mall responded

Thank you for your wonderful review! We're thrilled to hear that you had an excellent experience working with Charlie at Bical Auto Mall. We appreciate your kind words about his knowledge and helpfulness. We look forward to seeing you again soon! Best, The Bical Auto Mall Team

December 05, 2024

Charlie Albanese did a wonderful job. Very happy with the salesperson, dealership and the product. More

by rgenser
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Soroka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2024 -

Bical Auto Mall responded

We truly appreciate your positive feedback about your experience at Bical Auto Mall. We're thrilled to hear that you were happy with our salesperson and the product. Your satisfaction means a lot to us! We look forward to serving you again in the future. Best, The Bical Auto Mall Team

November 30, 2024

I’ve been with dealership for 10 years now. Everyone is always welcoming! The place is clean, with plenty of inventory! Our sales rep Charlie, is extremely knowledgeable and professional! More

by Cynthia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2024 -

Bical Auto Mall responded

Thank you so much for your wonderful review! We truly appreciate your loyalty to Bical Auto Mall over the past 10 years. It’s fantastic to hear that you find our dealership welcoming and well-maintained. We’re also thrilled to know that Charlie provided you with exceptional service. We look forward to assisting you again in the future! Best, The Bical Auto Mall Team

November 11, 2024

Charlie Albanese provided outstanding information/support for me to lease a new vehicle while sticking to my budget. More

by CBJ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2024 -

Bical Auto Mall responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience leasing your new vehicle at Bical Auto Mall and that our team was able to support you while staying within your budget. We appreciate your kind words and look forward to assisting you again in the future! Best, The Bical Auto Mall Team

November 10, 2024

The customer service at Bical is unmatched. The staff goes above and beyond to help in any kind of way. Always a pleasure working with Charlie! Charlie is professional, knowledgeable and always More

by dlinton12345
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2024 -

Bical Auto Mall responded

Thank you so much for your kind words! We are thrilled to hear that you had a great experience at Bical Auto Mall, and we're glad Charlie was able to assist you and your family in finding the perfect car. Your satisfaction is our priority, and we appreciate your support. We look forward to seeing you again soon! Best, The Bical Auto Mall Team

November 04, 2024

Charlie Albanese is great. He helped me with a trade in of a vehcile. He made the transaction super easy and simple. He walked me throught the process and took the time to show More

by sharenalw
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2024 -

Bical Auto Mall responded

Thank you so much for your kind words! We're thrilled to hear about your positive experience, especially with Charlie. At Bical Auto Mall, we strive to provide easy and professional service, and it's wonderful to know that Charlie could help you find the perfect vehicle within your budget. We appreciate your feedback and hope to see you again soon! Enjoy your new vehicle! Best, The Bical Auto Mall Team

October 20, 2024

Charlie of Bical was very professional, friendly and treats you like family. He worked with me and made it very easy to get into another lease. More

by mardes711
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Soroka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2024 -

Bical Auto Mall responded

Thank you! We truly appreciate your kind words about your experience at Bical Auto Mall. It’s wonderful to hear that you found our service professional and friendly. We strive to make the leasing process as smooth as possible, and we're glad that Charlie was able to assist you effectively. We look forward to seeing you next time! Best, The Bical Auto Mall Team

October 17, 2024

We have been getting cars here for the last 25 years. Charlie Albanese is our salesman and is second to none. He is always available to answer any questions or concerns. Great team here including the man More

by LORIJCV08
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Spoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Ramoutar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2024 -

Bical Auto Mall responded

Thank you for your kind words! We truly appreciate your loyalty to Bical Auto Mall over the past 25 years. It's fantastic to hear that Charlie and Phil have provided you with excellent service. We're grateful to have such a dedicated team. We look forward to continuing to assist you in the future! Best, The Bical Auto Mall Team

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