Bical Auto Mall

This place sold me a vehicle. The experience was good, it's that service dept. Horrible from the start. The first contact resulted in my car being held for 30 days with me having The experience was good, it's that service dept. Horrible from the start. The first contact resulted in my car being held for 30 days with me having to foot the bill for a rental. Mind you I was having my center console charging port changed. I had to nearly threaten them to release my car, and please note the charger still did not work. I went back on three other occasions to lean the charger they were putting in was not compatible. The one that is only worked for 6 months costing me well over $1000.00 and time. The there is the time I was having my AC compressor changed and they never re-hooked up the transmission fluid line, that was a flat-bed and a few hundred dollars. Then there is my key fob. I took it in with all push door buttons working, now only two work. Lastly the service dept. wanted to do some kind of explorative search for a short that effects my center charging port and sunroof. The price, to start, upwards of $700.00. Research shows the wiring in the center arm rest frays and shorts out that fuse. I refused this money give away, they gave me back my vehicle with every thing they were working on as is . Its the worst service ever and one would be wise to stay far away from this service Department. Wish I could show you the pictures!. More

Charlie Albanese was professional and courteous to my fathers and myself need He was very excellent and did a wonderful job! fathers and myself need He was very excellent and did a wonderful job! More

My husband and I have leased a car from Bical Auto three time in a row. Our sales person Charlie Albanese has always been helpful, well informed, and always professional. He really is an amazing sales perso time in a row. Our sales person Charlie Albanese has always been helpful, well informed, and always professional. He really is an amazing sales person and such an asset to Bical auto. We will continue to lease from them and always use Charlie. . More

Charlie is always courteous and professional. We have leased several cars from him and referred numerous friends and family members..The support staff and dealership always friendly and ready to We have leased several cars from him and referred numerous friends and family members..The support staff and dealership always friendly and ready to help. More

The bedt salesperson is Charlie. He's caring, professional and knowledgeable. He never puts pressure just to make a sale. He's caring, professional and knowledgeable. He never puts pressure just to make a sale. More

Their salesman came to a purchase agreement with me therefore I sent him my insurance information. I also assured him that I had already obtained a certified check to buy the car but he called me back therefore I sent him my insurance information. I also assured him that I had already obtained a certified check to buy the car but he called me back 30 minutes later in order to tell me that the car had already been sold to someone else. Subsequently I learnt that the car had not been sold. He called me two hours later to offer me the car. Wow! How can I ever trust people like this guy or trust BICAL at all? Not trustworthy! Shame! More

Very professional and honest . No bait and switch tactics,right to the point. Explained all the features and options at delivery. No bait and switch tactics,right to the point. Explained all the features and options at delivery. More

My experience working with Charlie was excellent he was very knowledgeable and helpful thank you very knowledgeable and helpful thank you More

Charlie Albanese did a wonderful job. Very happy with the salesperson, dealership and the product. Very happy with the salesperson, dealership and the product. More

I’ve been with dealership for 10 years now. Everyone is always welcoming! The place is clean, with plenty of inventory! Our sales rep Charlie, is extremely knowledgeable and professional! Everyone is always welcoming! The place is clean, with plenty of inventory! Our sales rep Charlie, is extremely knowledgeable and professional! More