Bical Auto Mall

Charlie was the utmost professional each time we met. Informed me of everything and made sure I understood. I would definitely recommend my family and friends to work with Charlie. I was highly recommend Informed me of everything and made sure I understood. I would definitely recommend my family and friends to work with Charlie. I was highly recommend from an existing Bical customer. More

Charlie made the whole leasing process smooth and stress-free. He was knowledgeable, patient, and took the time to make sure I got exactly what I was looking for. From start to finish, everything was stress-free. He was knowledgeable, patient, and took the time to make sure I got exactly what I was looking for. From start to finish, everything was handled professionally, and I felt like I was in great hands. Highly recommend working with Charlie if you’re in the market for a new vehicle—he truly goes above and beyond! More

Andrei was very courteous, polite, patient, and professional. He accommodated my family and me as soon as we walked through the door, offering his aid after we walked around the sales floor. He was professional. He accommodated my family and me as soon as we walked through the door, offering his aid after we walked around the sales floor. He was very easy to communicate with and helped us out most of the day, which I understand can be tiring. But he pushed through and provided his utmost respect for our shared time. More

They were professional great and very knowledgeable quality people very knowledgeable friendly nice polite gentleman quality people very knowledgeable friendly nice polite gentleman More

Charlie was excellent! He was fast, efficient and gave us the best price! This is our second lease from him! He was fast, efficient and gave us the best price! This is our second lease from him! More

This dealership has very good customer service. They are always attentive to their customers to ensure they are satisfied They are always attentive to their customers to ensure they are satisfied More

I have leased 5 vehicles from them. Their leasing manager Charlie Albanese has always been my point of contact. He is top shelf. Their leasing manager Charlie Albanese has always been my point of contact. He is top shelf. More

Bical Cadillac I have a serious complaint against Bical Cadillac. I took my car in for an oil change and they offered to fix my broken window. They also agreed to diagnose any potential issues that Bical Cadillac. I took my car in for an oil change and they offered to fix my broken window. They also agreed to diagnose any potential issues that may have resulted from the vandalized window. However, the service technician did not mention that there would be a diagnostic fee of $275.00; he only mentioned the cost of repairing the window and the sensor that needed to be replaced. I canceled the order to replace the window and sensor because the serviceman quoted an exorbitant price for the work. I was not informed about the hidden diagnosis fees, which led to me being charged $375.00 for only an oil change. This transaction feels unreasonable and reflects deceptive behavior. The cashier and serviceman indicated that I signed the document acknowledging the diagnosis fee. However, the serviceman never informed me about the diagnosis fee regarding my concern. More

I've been leasing my cars before they became Bical Auto Mall. I leased my first car back in 2008 when they were called Kristal Auto Mall. I trust them to take care of my car no matter what needs to be do Mall. I leased my first car back in 2008 when they were called Kristal Auto Mall. I trust them to take care of my car no matter what needs to be done. More

I got my second car from this dealership and I am very satisfied with their service satisfied with their service More