Bianco Auto Sales
Stamford, CT
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I HATE CAR SHOPPING. I ASSUME IF THE SALESMAN'S MOUTH IS MOVING, HE IS LYING. ED IS THE EXCEPTION TO THIS RULE. I WAS LOOKING FOR ANOTHER LANDROVER FREELANDER, AS MY SON WAS TAKING OVER THE ONE I ALREADY MOVING, HE IS LYING. ED IS THE EXCEPTION TO THIS RULE. I WAS LOOKING FOR ANOTHER LANDROVER FREELANDER, AS MY SON WAS TAKING OVER THE ONE I ALREADY OWNED. I FOUNG BIANCO ON AUTO TRADER. I REALLY LIKED THE ROVER AND IT WAS MY FIRST CHOICE IN THE FEW I WAS GOING TO LOOK AT. WHEN I WENT TO BIANCO, FRANK TOLD ME HE ALREADY HAD SOMEONE THAT MORNING ALREADY INTERESTED IN IT. I THOUGHT RIGHT THERE THAT WAS DIFFERENT FOR A USED CAR GUY. HE DIDN'T EVEN HAVE A DEPOSIT FROM THIS PERSON, BUT WAS SAVING IT FOR THEM BECAUSE THEY WHERE FIRST. I CALLED BACK LATER IN THE DAY, AFTER NOT REALLY LIKING ANY OF THE OTHER FREELANDERS I LOOKED AT, TO FIND OUT THAT THE DEAL HAD FALLEN THROUGH. FRANK ASKED ME TO COME BACK AND LOOK AT THE FREELANDER AND TEST DRIVE IT. WHEN I WENT BACK, I TOLD ED THERE WHERE SOME THINGS WRONG WITH THE TRUCK AND IF I WAS GOING TO BUY IT THEY NEEDED TO BE FIXED. ED ASSURED ME THEY WOULD BE. OVER THE NEXT FEW DAYS I WORKED WITH ED AND HE HAD ALL BUT ONE THING FIXED. THE ONE THING THAT HE WAS UNABLE TO FIX, HE IS STILL WORKING ON GETTING DONE, EVEN AFTER I BOUGHT THE FREELANDER. WHEN I PICKED UP THE FREELANDER, ED FELT SO BAD THAT THE PART FOR THE ONE THING HE WASN'T ABLE TO GET DONE IS STILL NOT IN, THAT HE THREW IN SOME EXTRA MATS & A TIRE COVER I REALLY LIKED. HE EVEN TALKED FRANK INTO GIVING ME A FULL TANK OF GAS, AS I LIVE 2 HOURS AWAY. ED EVEN RECOMMEND A GREAT PLACE TO EAT WHEN WE LEFT. I ACTUALLY LOOK FORWARD TO BUYING MY NEXT VEHICLE FROM THESE GUYS AND SEEING THEM AGAIN IN A FEW WEEKS WHEN THE PART COMES IN. I WILL RECOMMEND THEM TO EVERYONE I KNOW! IF YOU GO ON A TEST DRIVE, ASK FOR OSCAR TO GO WITH YOU. HE ROCKS! More
RECENTLY,PURCHASED A 2003 LANDROVER FREELAND S FROM BIANCO AUTO SALES, AFTER MUCH SEARCHING ON THE INTERNET. IT IS JUST WHAT I WAS LOOKING FOR, A GREAT SUV, A GREAT PRICE, THE SUV LOOKS NEW INSIDE & OU BIANCO AUTO SALES, AFTER MUCH SEARCHING ON THE INTERNET. IT IS JUST WHAT I WAS LOOKING FOR, A GREAT SUV, A GREAT PRICE, THE SUV LOOKS NEW INSIDE & OUT.IT IS A FAMILY RUN BUISNESS, MY SALESMAN ED WAS WONDERFUL, HE WAS VERY INFORMATIVE,MADE ME AND MY WIFE & TWO KIDS FEEL RIGHT AT HOME. WOULD VERY DEFFINATLY USE THEM AGAIN. More
lesson learned For many years I have passed by and stopped into this dealership as the condition of the many vehicles on their lot have always been top notch. For so For many years I have passed by and stopped into this dealership as the condition of the many vehicles on their lot have always been top notch. For some reason or another up until recently I was I was only a window shopper. However, I just purchased a 2000 Jaguar S-Type that is in mint condition. Obviously at first I was impressed with the car, but soon became equally impressed with the high level of expertise and care that the sales manager Ed displayed throughout and after the purchase of my vehicle. I have purchase many high end vehicles over the years from huge dealerships in the Tri-State area, from Jaguar, Land Rover, Mercedes to Bentley and typically there is some delay or error, something always comes up. That was not the case with Ed. The vehicle was delivered on time and in the condition promised. However in the end, several mechanical problems developed. Although they did provide several hundred dollars in compensation, ultimately the transmission was on the way out. I wound up having to trade out of the car for a loss of approximately $1500. I truly feel for Ed the salesman. I believe he is a decent guy. Clearly the ownership is questionable. This is an update to my original review. I have since purchased a second vehicle from this dealer and this time already out $3000 in repairs! See fooled2x review... More
I found this dealership online at cars.com when I was looking for a Mercedes Benz Clk-320. The reason WHY I gave this dealership a *5 Rating* is because of the high rating of professionalism the salesman looking for a Mercedes Benz Clk-320. The reason WHY I gave this dealership a *5 Rating* is because of the high rating of professionalism the salesman Ed showed. In regards to the vehicle, he was extremely helpful, informative, & polite. My girlfriend & I drove 88 miles from Hartford, CT to New Rochelle, New York to purchase the vehicle. When I got there the Bianco Auto Sales staff treated me very well. The process went by very quickly & before I knew it I had the keys to my Mercedes Benz CLK-320! I highly recommend this dealership to anyone looking for a luxury vehicle with a great level of customer service. More
This dealership had the exact car I was looking for in great condition. Process was quick and easy. Ed does what he says he is going to do. Highly recommend this dealership. Love my used (NEW to ME) Lexus great condition. Process was quick and easy. Ed does what he says he is going to do. Highly recommend this dealership. Love my used (NEW to ME) Lexus. Hope to do business again in the future. Ed was great! More
I love my Mercedes Ml 320 it was a great price for a quality truck. the service was great and the truck is mint! I would recomment anyone to going to this dealership, Ed was very friendly and helped thr quality truck. the service was great and the truck is mint! I would recomment anyone to going to this dealership, Ed was very friendly and helped through everything. overall the truck was great the service was great and i hope to do buisness with them in the future More
Outstanding Customer Service - a true professional! I am very happy with the ML320 I purchased. Ed did a great job at explaining and orientating me with the vehicle. I look forward to someday buying anoth very happy with the ML320 I purchased. Ed did a great job at explaining and orientating me with the vehicle. I look forward to someday buying another MB; and would highly recommend Ed to anyone interested in buying a (used) luxury vehicle from a great salesperson that understands and listens to the customer’s wants and needs. Thank you. Willie More
I had almost no credit history but Ed helped me through the process of financing my first car. Even though at first I thought all car dealers were snakes, Ed understood the bad rep. and helped me through t the process of financing my first car. Even though at first I thought all car dealers were snakes, Ed understood the bad rep. and helped me through the entire process one small step at a time. Now, after taking my car for a check-up with remarks like "wow, your car is in great condition!" and for a comparably cheap price (I did the research) I would like to thank Ed for being so patient with me! Thanks Bianco for the great prices! And thanks Ed for making my first experience buying a car, a great one! I would definitely buy from Bianco again!!!!!! More
Ed's a great guy!!! He was able to answer every question I had makes sure that I was able to understand everything. The Audi A4 I recently purchased from there was what I was looking for exactly. I wasn't I had makes sure that I was able to understand everything. The Audi A4 I recently purchased from there was what I was looking for exactly. I wasn't able to pick up the car until late after hours and Ed took it upon himself to stay after hours and wait for me to arrive. I am absolutely amazed at the customer service this man, and company, have to offer!! I highly recommend everyone to go see Ed, the sales manager, at Bianco Auto Sales. I guarantee you'll find it everything, and more, that an auto sales place would be!! Greatly appreciated Ed!! More
These guys were terrific. Extremely responsive and accomodating. I am extremely happy with the used Volvo I purchased and the minor problems I found after the sale were addressed free of charge. Would accomodating. I am extremely happy with the used Volvo I purchased and the minor problems I found after the sale were addressed free of charge. Would definitely buy from Bianco Auto Sales again. Alex NYC,NY More