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Bianchi Honda - Service Center

Erie, PA

4.8
330 Reviews
Call Service Center (800) 541-4571

330 Reviews of Bianchi Honda - Service Center

Sort by
March 09, 2024

Timely and professional services these are some of the reasons we own 2 of your vehicles More

by binjag500
Recommend Dealer
Yes
Employees Worked With
Vinnie Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nadia Kovalchuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 11, 2024 -

Bianchi Honda responded

We appreciate the 5-star review of your recent service visit! If there's anything else we can assist you with, please let us know. Thank you for being part of the Bianchi Honda family!

March 06, 2024

Over priced on service, I will have a hard time EVER going back to this dealership More

by G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nadia Kovalchuk
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 07, 2024 -

Bianchi Honda responded

We understand your frustrations and would like to address your concerns. Our prices are set according to fair market value, parts costs, equipment fees, and factory training for our service technicians. The labor rate for service also factors in the skill and experience of the technician completing work. In an effort to be honest and transparent, we would have reviewed the service needed as well as its cost because we would not complete any work without full disclosure and the customer's permission to proceed. If you have any questions regarding the charges of your recent service visit, we welcome you to contact our Service Department for a more in-depth summary. Thank you.

March 06, 2024

The service department is consistently efficient. The wait time is reasonable in comfortable surroundings. Pricing could be less but the service department is trustworthy. More

by csass2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nadia Kovalchuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 07, 2024 -

Bianchi Honda responded

Thank you for the 5-star review of your recent service visit! If there's anything else we can help you with, please let us know.

March 06, 2024

Everyone is very nice and professional. My only negative is that the prices are very high. More

by Kbrumagin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nadia Kovalchuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 07, 2024 -

Bianchi Honda responded

We appreciate the 5-star review of your recent service visit! We'll make sure to forward your concerns to our management team. If there's anything else we can help you with, please let us know. Thank you for choosing Bianchi Honda!

February 28, 2024

Went in fo oil change, excellent reception, Josh was great, a customer service king! A pleasure to deal with More

by Gamoryc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nadia Kovalchuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh
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Feb 29, 2024 -

Bianchi Honda responded

We appreciate the kind review of your recent service visit! Josh and the team will be glad to hear you enjoyed a top-notch experience with us. Please let us know if we can help you with anything else. Thank you for choosing Bianchi Honda!

February 20, 2024

I had my first service appointment with Bianchi Honda today and was an absolutely amazing process. From the I arrived till I left, I felt like I was their only customer of the day. A big thumbs up to the More

by Dan Tysiachney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nadia Kovalchuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 21, 2024 -

Bianchi Honda responded

We appreciate the kind review of your recent service visit, Dan! It's wonderful to hear you were well taken care of and are happy with our work. We will be sure to share your praises with the team as well. If there's anything else we can help you with, please don't hesitate to ask. Thank you for choosing Bianchi Honda! 😁

February 14, 2024

Another great experience. The staff is friendly, professional, and informative. Appointments are convenient with never a long wait. More

by bbbobbb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nadia Kovalchuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 14, 2024 -

Bianchi Honda responded

We appreciate the kind review of your recent service visit, Bob! It's fantastic to hear you were well taken care of and are happy with our work once again. Please let us know if we can assist you with anything else. Thank you for choosing Bianchi Honda!

February 06, 2024

Easy online scheduling, prompt service, check-in technician ALWAYS listens to me! Enjoy walking the lot to see new models. More

by cmbbyuk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nadia Kovalchuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason
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Feb 07, 2024 -

Bianchi Honda responded

We appreciate the kind review of your recent service visit! It's wonderful to hear we've consistently provided a quality experience for you each time you visit. If there's anything else we can help you with, please let us know. Thank you for being part of the Bianchi Honda family!

January 30, 2024

Thank you Bianchi for your great service! You got me in quickly and service was completed in a timely manner. Thank you Jason for your professionalism and kindness. More

by Michelle McAvoy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nadia Kovalchuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason
Report | Print
Jan 30, 2024 -

Bianchi Honda responded

We appreciate the 5-star review of your recent service visit, Michelle! It's great to hear you were quickly accommodated and are happy with our work. We will share your praises with Jason and the team. Thank you for choosing Bianchi Honda!

January 29, 2024

Friendly service Went over everything I wanted done before Explained everything that was done after More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nadia Kovalchuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 30, 2024 -

Bianchi Honda responded

Hi Steve, we appreciate the feedback and are glad to hear you enjoyed a top-notch service experience with us! If there's anything else we can help you with, please don't hesitate to ask. Thank you for choosing Bianchi Honda!

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