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Bianchi Honda - Service Center

Erie, PA

4.8
318 Reviews

318 Reviews of Bianchi Honda - Service Center

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July 17, 2024

Shout out to Jason Palsha in the service department! While I've had good service there before, Jason provided superior customer service. He thoroughly reviewed with me the findings of my vehicle. He m More

by RepeatCRVowner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nadia Kovalchuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Palsha
Jul 18, 2024 -

Bianchi Honda responded

We appreciate the stellar review of your recent service visit! It's awesome to hear you enjoyed such a memorable experience with us and are happy with our work. We will make sure to let Jason know what a great job he did in fully accommodating you. If there's anything else we can help you with, please let us know. We look forward to many more years with you as part of the Bianchi Honda family! 😁

July 03, 2024

Every body is always helpful and pleasant explaining as needed Thank you for being helpful More

by Waruskaren2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nadia Kovalchuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2024 -

Bianchi Honda responded

We appreciate the kind review of your recent service visit, Karen! Thank you for stopping in.

June 24, 2024

Took 2008 civic in for check engine light. 2 days later car was done. Logan kept me informed and my options to repair. Great friendly service. Even washed car which was unexpected. Thank you More

by sugarplums13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan in service
Jun 25, 2024 -

Bianchi Honda responded

We appreciate the kind review of your recent service visit! Logan will be glad to hear you felt fully accommodated and are happy with our work on your Civic. If there's anything else you need assistance with, please let us know. Thank you for choosing Bianchi Honda!

June 20, 2024

Good service very efficient. I usually leave the car with them for the day Cat is always ready earl y afternoon More

by Jeffgoughnour
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nadia Kovalchuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2024 -

Bianchi Honda responded

Thank you for the kind review of your recent service visit, Jeff! We'll make sure to share your praises with the team and look forward to seeing you again.

June 08, 2024

Very much appreciated getting the oil change! I had been away for 6 months and when I started the car, the service message came on. I checked the oil life and it was at 10%. I called Bianchi Ser More

by HondaLover
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nadia Kovalchuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don’t remember names. Very good.
Jun 10, 2024 -

Bianchi Honda responded

We appreciate the stellar review of your recent service visit! Our top priorities are the safety and satisfaction of our customers, so it's fantastic to know you enjoyed such a memorable experience with us and are happy with our work. If there is anything else we can assist you with, please don't hesitate to ask. Thank you for choosing Bianchi Honda!

June 07, 2024

The service personnel was friendly and knowledgeable. My appointment time was within a reasonable time frame. The service personnel kept me informed. More

by b_wagatsuma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nadia Kovalchuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2024 -

Bianchi Honda responded

We appreciate the 5-star review of your recent service visit! We'll make sure to let the team know what a great job they did in taking excellent care of you and your Honda. Please let us know if we can assist you with anything else. Thank you for stopping in!

May 29, 2024

Staff were professional & efficient. My vehicle was serviced in less than 45 minutes. Nice to have a car wash too!! More

by GBP4ever
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan
May 30, 2024 -

Bianchi Honda responded

We appreciate the kind review of your recent service visit! It's great to hear you were quickly accommodated and are happy with our work. Thank you for stopping in!

May 18, 2024

The dealership was quick to get the vehicle in for service. The advisor Erynn M. Was professional and took time to document the concerns and issues affecting the vehicle. The technician performed the More

by tmintrieri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erynn M. The advisor and tech # 475
May 20, 2024 -

Bianchi Honda responded

We appreciate the kind review of your recent service visit! It's fantastic to hear you were well taken care of and are happy with our work. We'll be sure to share your praises with Erynn and your technician, John. If there's anything else we can assist you with, please don't hesitate to ask. Thank you for choosing Bianchi Honda!

April 26, 2024

The best of the best in Erie, love these guys. I wouldn't deal with anyone else. They work with you and your schedule and are extremely helpful with any concerns you might have. Jason has the best More

by lovelymisspat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul in the service department
Apr 26, 2024 -

Bianchi Honda responded

We appreciate the kind review of your recent service visit, Pat! It makes us so happy to hear we continue to provide the best possible experience for you each time you come see us. If there's anything else we can help you with, please don't hesitate to ask. We look forward to many more years with you as part of the Bianchi Honda family! 💙

April 14, 2024

they are very pleasant to work with. Great service and great communication , technicians who are knowledgeable.. More

by Gordon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
Apr 15, 2024 -

Bianchi Honda responded

We appreciate the kind review of your recent service visit, Gordon! We'll make sure to share your praises with the team. Thanks for stopping in!