Bianchi Honda - Service Center

The staff were courteous and professional. They completed the inspection quickly. I will definitely use them for all of my auto needs going forward and recommend them to my family and friends. completed the inspection quickly. I will definitely use them for all of my auto needs going forward and recommend them to my family and friends. More

Had an appointment for an inspection and they also took care of a recent recall. They were courteous, helpful and provided a comfortable place to wait. care of a recent recall. They were courteous, helpful and provided a comfortable place to wait. More

Service was good but I’m still not happy with the sales dept (Vinnie & Jason) because I was charged too much. I was so excited to get another Honda but not at that price!! Very upset! I wish I could get so dept (Vinnie & Jason) because I was charged too much. I was so excited to get another Honda but not at that price!! Very upset! I wish I could get some car liners for the price I paid. I really don’t like the fabric on the seats either. I’ve always had leather. More

I had my Honda Civic inspected on May 25th and though I was told it would take about two hours it seemed like less than that. I saved money by having an extended warranty. The service rep. was quick to po was told it would take about two hours it seemed like less than that. I saved money by having an extended warranty. The service rep. was quick to point out what was to be done on the car, i.e., inspection, oil change, and something to do with the sway bar which the warranty covered. The car is nine years old but runs beautifully. I recommend Honda to anyone looking for a new car. Sincerely, Karl G. Anderson More

I would highly recommend Honda CRV. This vehicle is good on gas mileage and drives very good in Erie winters. The service department is superb. They are honest and very accommodating. I chose to purcha on gas mileage and drives very good in Erie winters. The service department is superb. They are honest and very accommodating. I chose to purchase my second Honda CRV based on the Service Department at Bianchi. They are the best. More

I live almost an hour from Bianchi Honda but feel it is worth the drive to do business there because of the terrific employees and great service. worth the drive to do business there because of the terrific employees and great service. More

Absolutely worse service department ever. The team there would not work with me after my car was 167 miles out of warranty after being a customer for 10 years!!!! Not to mention the fact that I ha there would not work with me after my car was 167 miles out of warranty after being a customer for 10 years!!!! Not to mention the fact that I had $57 in my ashtray that was stolen on one of those service visits that they claimed no one ever took. I know what I had in my car, since I had just got this change and planned to use this money that evening to bowl and when I went bowling, it was not there. So sad that after spending thousands of dollars there over a 10 year period, that they could not take care of a supposed valued customer as they claim and they have thieves working for them. Do not go to this establishment!!!!! More

Took my Highlander in for my routine auto butler and oil change last Friday, as I started to drive out from the service garage I noticed there was a long crack across the windshield. Turned right back into change last Friday, as I started to drive out from the service garage I noticed there was a long crack across the windshield. Turned right back into the service garage and pointed it to the service rep. Zachary who looked at it and suggested that there was already chips in the windshield before I brought the car in (which there wasn't) and that the crack only spread from an existing chip in the glass. He said he needed to talk to his manager and get back to me later in the day. I called later that day to see what was determined and he said for me to bring it back next week on Monday so his manager can looked at it. Brought it back today and had the manager look at it and he basically told me there is no way to proved they did the crack in the windshield and that it was on me and my insurance to fix it. I informed him that when I brought my car in my windshield was in perfect condition and according to the inspection paperwork their service people provided the windshield inspection was good condition. Nothing about a crack or chip (which the service manager agreed would not pass state inspection) being present. So basically I now have to pay $500 for a new windshield because of their carelessness. I haven't been happy with the service from Bianchi Honda since we bought the Highlander. Car was given to us when we bought it filthy and with a dead battery that they said they would replace but didn't. They just charged it and we eventually had to replace the battery ourselves. Extremely disappointed with this company and will never do business or recommend anyone do business with them again. More

This is our 3rd purchase from Bianchi and each time we receive quality customer service. Thanks Mike and Brandon for your patience and assistance working with my crazy work schedule. You are so very wel receive quality customer service. Thanks Mike and Brandon for your patience and assistance working with my crazy work schedule. You are so very well organized which makes the process flow very quickly. The service department has also been excellent and the vehicles dependable. Love the new CRV EX 2020 and got to test it out in the Erie snow without any problems. Thanks again! More

We have been dealing with Bianchi Honda for many years now. We have purchased both new and used vehicles and are happy to report that we have ALWAYS been satisfied with the professionalism that is conveye now. We have purchased both new and used vehicles and are happy to report that we have ALWAYS been satisfied with the professionalism that is conveyed by Bianchi and your entire sales ans service staff More