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Bianchi Honda - Service Center

Erie, PA

4.8
319 Reviews

319 Reviews of Bianchi Honda - Service Center

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July 27, 2021

Less time and price than quoted. Excellent visit. Air conditioning in the waiting area was uncomfortable. I don’t know what else you want me to say. Fix your survey so I can get beyond the word minimum. More

by dwiztngl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
Jul 28, 2021 -

Bianchi Honda responded

We truly appreciate your effort in taking the time to write a review. The air conditioning unit that serves the main showroom and lounge is currently out of order. If there is anything we can do to accommodate you to make your future visits more comfortable, please do not hesitate to ask your Service Advisor or anyone on our team. Thank you for the kind words and for stopping in!

July 27, 2021

I had a unexpected issue while driving from NY to Ohio. I called to ask if I could take it in to have them take a look and they took us in within 10 min of bringing my car in, they helped fix my issue tempor More

by Briana.folger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Grabowski
Jul 28, 2021 -

Bianchi Honda responded

We're so happy to hear that you are satisfied with the work of our Service Department. Thank you for stopping in and stay safe in your travels!

July 20, 2021

Fast response time. They spent quite time doing their job. I got quick same day service right after I called them. They gave me flexible schedule. More

by binxu617
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Elliott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamar Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2021 -

Bianchi Honda responded

We're so happy to hear that you enjoyed your recent visit. If you need anything else in regards to your vehicle, please let us know. Thank you for choosing Bianchi Honda!

July 17, 2021

The folks at Bianchi Service are consistently Friendly, professional, HELPFUL. Service has always been completed in a timely manner. Love that they wash the car too! Online scheduling is so convenien More

by dlnelson101
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul / Service Dept.
Jul 19, 2021 -

Bianchi Honda responded

We're so happy to hear that you enjoyed your recent service visit and that Paul made sure everything was taken care of for you. If you need anything else in regards to your vehicle, please let us know. Thank you for choosing Bianchi Honda!

July 13, 2021

Easy to schedule service, quick, and fair pricing. I never worry about the care of my car when I take it to Bianchi. I will continue doing so! More

by clellame12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Hunter
Jul 14, 2021 -

Bianchi Honda responded

We're so happy to hear that you enjoyed your experience with our Service Department. Thank you for stopping in!

July 02, 2021

Very good, efficient, thorough service experience. The workers are very courteous and professional. I feel confident that my car is okay. More

by cemmons
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2021 -

Bianchi Honda responded

Thank you for stopping into our service department! We're so happy to hear that you enjoyed your experience with our team. Thank you for choosing Bianchi Honda!

June 24, 2021

Excellent service. Very friendly staff. Very efficient service department Low wait time. More

by Pnewlin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris, Service department
Jun 25, 2021 -

Bianchi Honda responded

Thank you for the kind review! We're so happy to hear you enjoyed your recent service visit. Thank you for stopping in!

June 16, 2021

I brought my CRV In for an oil change this morning. During the inspection, they noticed that the fog light was out and that the tires needed rotated. I told them to go ahead and make those repairs as More

by frederica
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department
Jun 17, 2021 -

Bianchi Honda responded

We're so glad to hear that you're satisfied with the work of our Service Department! If you need anything else in regards to your CR-V, please let us know. Thank you for stopping in!

June 03, 2021

Very helpful. The technician thoroughly reviewed the multipoint findings with me and the recommendations. The quality of the work is, in my layperson’s opinion, is excellent. More

by Patty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Larsen
Jun 04, 2021 -

Bianchi Honda responded

We're so happy to hear that you are satisfied with the work of Zach and the rest of our service team. If you need anything else for your vehicle, please let us know. Thank you for stopping in!

June 01, 2021

Car was there for an inspection and oil change. The work Car was there for an inspection and oil change. The work was done earlier then expected Thank You This is the 1st Honda I have owned. More

by joe2deb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Hunter
Jun 02, 2021 -

Bianchi Honda responded

We're so happy to hear that you're enjoying ownership of your first Honda. If you need anything else in regards to your vehicle, do not hesitate to give us a call. Thank you for stopping in!

Jun 02, 2021 -

joe2deb responded

Thank You

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