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Bianchi Honda - Service Center

Erie, PA

4.9
346 Reviews

346 Reviews of Bianchi Honda - Service Center

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January 10, 2022

My Honda would not start on Saturday. When I called service for guidance, both Call Taker Kim and Monica were very helpful and my car was towed to Bianchi. Monday morning I spoke with Darrell about th More

by remracing
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim, Monica, Darrell
Jan 11, 2022 -

Bianchi Honda responded

We are so glad to hear that you are satisfied with your recent service visit. If there is anything else we can assist you with, please let us know. Thank you for choosing Bianchi Honda!!

January 04, 2022

They did Everything we asked & then went beyond to have our car ready before 3:00 pm. Excellent respectful & friendly staff from making the appointment to pickup & payment. More

by psclearview
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamar Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Entire Service Department
Jan 05, 2022 -

Bianchi Honda responded

Thank you for the kind review of your recent service visit. If there is anything else you need in regards to your vehicle, please let us know.

December 29, 2021

Professional employees. Minimal wait times. Clean environment. Vehicle was clean and sanitized when returned to me. More

by nallyw
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Reash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Kemmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2021 -

Bianchi Honda responded

Thank you for the kind review about your recent service visit!

December 29, 2021

Fast courteous excellent service, work was done as expected and On Time. Will continue to use service More

by Epetry2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Denning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2021 -

Bianchi Honda responded

Thank you for the kind review of your recent service visit!

December 27, 2021

Excellent service.They don't mess around. They try to Excellent service. They don't mess around. They try to get customer in and get car repairs done fast. Excellent team. More

by Tlm_65@hotmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service dept
Dec 28, 2021 -

Bianchi Honda responded

Thank you for the 5 star review of your recent service visit!

December 22, 2021

Professional Friendly and the quality of the work is exceptional. I brought my van in for the Auto Butler service. It was a mess after hauling kids to and from sporting events. I expected a good job More

by Helen D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The Auto Buter crew, Ken Hammer
Dec 23, 2021 -

Bianchi Honda responded

We are so happy to hear that you enjoyed your recent Auto Butler service, Helen! Thank you for the kind review.

December 16, 2021

I found them to be efficient, explained everything they were going to check and would notify me if there were any other issues . Service was completed in the estimated time. More

by Joandernerie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caleb Corder he was very courteous and explanatory in what was needed at that time of service
Dec 16, 2021 -

Bianchi Honda responded

Thank you for your kind review about your recent service visit. Please let us know if you need anything else.

December 14, 2021

Came in for oil change very good customer service some parts of my car popped out they put it back More

by jfhartmuller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Woodruff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2021 -

Bianchi Honda responded

We are so happy to hear that you're satisfied with your recent service visit. Please let us know if there is anything else we can assist you with.

December 10, 2021

Courtesy, polite, prompt, on time, clean, comfortable, easy, vehicle was washed and ready to leave More

by Jimni9500
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zachary-service
Dec 13, 2021 -

Bianchi Honda responded

We appreciate you stopping into service. Thank you for the 5 star review!!

December 09, 2021

Great service department. The employees were so helpful and had the service completed in the quoted time frame. Definitely would recommend them More

by ruthfabrizio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Hunter in service
Dec 10, 2021 -

Bianchi Honda responded

We are so happy to hear that you enjoyed your recent service visit. Thank you for choosing Bianchi Honda!!

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