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Bianchi Honda - Service Center

Erie, PA

4.8
318 Reviews
Call Service Center (800) 541-4571

318 Reviews of Bianchi Honda - Service Center

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August 29, 2024

We waited a looong time standing in front of the service desk. Check in at other dealerships are much shorter. The service adviser didn’t seem to be overly motivated. More

by nac101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nadia Kovalchuk
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh
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Aug 29, 2024 -

Bianchi Honda responded

We're disappointed to hear your recent service visit was less than satisfactory and we will be sure to review your comments with our team so that we may take the necessary steps to improve. If you have any other concerns, please reach out to our Service Department for further assistance. Thank you.

August 29, 2024

All staff is friendly and very accommodating. They keep you posted on all services being performed More

by sandraluthringer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nadia Kovalchuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daryll
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Aug 30, 2024 -

Bianchi Honda responded

Thank you for the kind service review! Please let us know if there is anything else we can assist you with.

August 20, 2024

Zac Nick a service agent did a great job handling our Honda CRV problem... Thanks! More

by Doug
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nadia Kovalchuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zac Nick
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Aug 21, 2024 -

Bianchi Honda responded

Thank you for the 5-star review of your recent service visit, Doug! We'll be sure to let Zach know what a great job he did in taking excellent care of you and your CR-V. 😁

August 19, 2024

Absolutely no hassle experience. Great working with Gabe R. He was what every sales person should be. Will always try to keep Bianchi Honda as my dealer. More

by nitts
Recommend Dealer
Yes
Employees Worked With
Gabriel Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 20, 2024 -

Bianchi Honda responded

Thanks so much for the 5-star review! Gabe and the team will be delighted to hear you felt fully accommodated and are happy with our work. If there's anything else we can help you with, please don't hesitate to ask. We look forward to many more years with you as part of the Bianchi Honda family!

August 10, 2024

Professional, convenient, and exceptional service . It is a pleasure having service done here. Love the Auto Butler. More

by Pjordan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamar Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nadia Kovalchuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 12, 2024 -

Bianchi Honda responded

We appreciate the kind review of your recent service visit! It's wonderful to hear you were well taken care of and are happy with our work. Please let us know if we can help you with anything else. Thank you for choosing Bianchi Honda!

July 30, 2024

Bianchi Honda in Erie has always been fairly priced and provided quality service. Highly recommended! More

by nsdash09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nadia Kovalchuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach
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Jul 30, 2024 -

Bianchi Honda responded

We appreciate the kind review of your recent service visit! If there's anything else we can help you with, please let us know. Thank you for stopping in!

July 29, 2024

Bianchi service is very helpful and reliable. All work is explained before starting the repair. More

by Deb
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Weese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nadia Kovalchuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 30, 2024 -

Bianchi Honda responded

Hi Deb, thanks so much for the 5-star review of your recent service visit! 😁

July 27, 2024

Have always been impressed with the quality of service that we’ve received at Bianchi Honda. More

by arteachr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nadia Kovalchuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 29, 2024 -

Bianchi Honda responded

Thank you so much for the 5-star review of your recent service visit! We look forward to seeing you again.

July 26, 2024

Amber always goes above and beyond when I bring the car for service. Always has a smile and is positive when dealing with me. She is a great ambassador for your dealership. More

by patjgourley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Custer
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Jul 29, 2024 -

Bianchi Honda responded

We appreciate the kind review of your recent service visit, Pat! It's wonderful to hear you enjoyed another quality experience with us. We'll be sure to share your praises with Amber and certainly look forward to seeing you again. Thank you for being part of the Bianchi Honda family! 😁

July 25, 2024

Well oiled machine. Run the right way. Clean & efficient. Never have a problem. Good people. More

by Bagalonia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary
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Jul 26, 2024 -

Bianchi Honda responded

We appreciate the kind review of your recent service visit! It's great to hear you enjoyed another top-notch experience with us. Thank you for being part of the Bianchi Honda family!

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