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Bianchi Honda - Service Center

Erie, PA

4.8
330 Reviews

330 Reviews of Bianchi Honda - Service Center

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July 20, 2022

Bianchi Honda is easy,efficient, friendly, and accommodating. Their website is all of that as well. More

by Djjoe2506
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Express Advisor
Jul 21, 2022 -

Bianchi Honda responded

Thank you for the kind review of your recent visit! Please let us know if there is anything else we can help you with.

July 13, 2022

Personnel are professional, courteous and capable. The dealership, service area and lots are well maintained. Service advisors offer sound advice and recommendations. Those who complete vehicle servic More

by suehammond74
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Hunter
Jul 14, 2022 -

Bianchi Honda responded

Thank you for the kind review of your recent service visit! Please let us know if there is anything else we can assist you with.

July 13, 2022

Bianchi is a clean modern dealership with professional and friendly employees. They sell and service high quality products. They are pricey and sometimes fall short in service promises. But overall the More

by Chrisk3460
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Milhisler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Mobilia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2022 -

Chrisk3460 responded

Good job!

Jul 14, 2022 -

Bianchi Honda responded

Thank you for the feedback of your recent visit. Please let us know if there is anything else we can do to assist you with your vehicle.

July 12, 2022

They took an entire day just for a simple inspection, so don't expect fast service. They told me to be there at 7:30am but never touched my car until late afternoon. They more concerned with their agenda More

by david
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Anyone Service
Jul 13, 2022 -

Bianchi Honda responded

Hi David, thank you for the feedback of your recent visit. For drop-off service appointments, typically we work on these vehicles as time permits with a goal of end-of-day completion. If there is anything else we can assist you with please let us know.

Jul 14, 2022 -

david responded

So a simple oil change or inspection will always take all day....

Jul 14, 2022 -

Bianchi Honda responded

Hi David, the work itself is completed in the proper amount of time it takes to complete the service items requested, however we may not get your vehicle in until later in the day as time permits. We welcome you to schedule future appointments and wait for your vehicle in person if you are under a strict time constraint. Thank you.

July 11, 2022

Helpful staff that kept me informed about the long delay (three months) in getting the correct part in. I fault Honda Corporation for not being able to supply the BCM module due to chip shortage. Very dis More

by Swedes28
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt in service
Jul 11, 2022 -

Bianchi Honda responded

Thank you for the kind review of your recent service experience. We appreciate your patience as you waited for the necessary part to complete your service appointment. If there is anything else we can assist you with, please let us know.

July 11, 2022

As always, Bianchi service whether it be maintenance or automobile purchase as an excellent group of individuals. They are friendly, experience, knowledgeable, and helpful. It is always an enjoyment or my More

by rshunsberger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam, Zack, and Scott, the assistant service manager, are exemplary employees
Jul 12, 2022 -

Bianchi Honda responded

Thank you for the kind review of your recent service visit! Please let us know if there is anything else we can assist you with.

July 08, 2022

I would not buy or service a car anywhere else in this area. I take my car in for routine services and Bianchi is reasonably priced and I’ve never had a problem at all. Top notch. Great deal on the Pil More

by javelin.exurbs.05
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erin in Service Dept
Jul 08, 2022 -

Bianchi Honda responded

Thank you for the kind review of your experience with our dealership!! We truly appreciate your support. Please let us know if there is anything else we can assist you with!!

July 06, 2022

Quality service, quality work. Employees are on the ball. I never, ever have an issue at this dealership when I purchase or bring my Honda in for service. More

by lorraineb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erynn McChesney, Jeremy Ponsford, Matt Jenkins
Jul 07, 2022 -

Bianchi Honda responded

Thank you for the kind review of your recent visit! Please let us know if there is anything else we can assist with.

July 02, 2022

Always great service. Very informative and polite staff. I will recommend to friends and family. More

by dasct
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Harper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2022 -

Bianchi Honda responded

Thank you for the kind review of your recent visit!!

June 30, 2022

Unbelievable staff. Super helpful during a stressful vacation issue. Didn’t have to fit us in the way that they did. They took care of us like we were lifelong customers More

by jboocboo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department
Jul 01, 2022 -

Bianchi Honda responded

We are so happy to hear that you enjoyed your experience with our service department. We hope the rest of your vacation went smoothly and we always welcome you back if you're ever in town again. Thank you for servicing with Bianchi Honda!!

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