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Bianchi Honda - Service Center

Erie, PA

4.8
330 Reviews

330 Reviews of Bianchi Honda - Service Center

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August 23, 2022

Service department is very efficient, friendly and knowledgeable. They stand behind their cars and go out of their way to make your experience as easy and pleasant as possible. More

by Adree
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Porreco
Aug 24, 2022 -

Bianchi Honda responded

Thank you for the kind review of your recent service visit, Adree! We make sure to maintain high standards when assisting our customers and fulfilling their needs, so we're glad to hear you were happy with our work. Please let us know if there is anything else we may assist you with. Thank you for choosing Bianchi Honda!

August 19, 2022

The wait time is quite long for service work and the advisors often state they are running behind. More

by ErieOne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lennon Askew
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2022 -

Bianchi Honda responded

Hello! We're sorry to hear you did not enjoy your recent service visit. Perhaps you could provide more details regarding your visit so we can look into the matter. Thank you for the feedback; we hope to help you resolve this issue.

August 18, 2022

I was able to get the time I wanted on the day I needed at Bianchi Honda. They are reliable. More

by Molly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Lehman
Aug 22, 2022 -

Bianchi Honda responded

Hi Molly, thanks so much for the kind review of your recent service visit! We're glad to hear we were able to accommodate you and provide you with the best experience possible. We look forward to seeing you again, and feel free to reach out if there's anything else we can help you with. Thank you for choosing Bianchi Honda!

August 17, 2022

Service performed as requested but vehicle was not washed and tire pressure light was on after inspection. Small items but at cost and length of time to service vehicle would have not expected these items t More

by JLK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
Aug 18, 2022 -

Bianchi Honda responded

Hello, thank you for the feedback of your recent service visit. We missed the mark when it came to completing your service visit to the fullest. Please stop in so that we may assist you with resetting your TPMS and to run your car through the car wash. Thank you for servicing with Bianchi Honda!

Aug 18, 2022 -

JLK responded

Thank you for the reply and offer but i have checked pressure & reset sensor. I ran car thru your self service car wash. This is a nice benefit your dealership offers.

August 15, 2022

We have always received excellent service for both of our vehicles. The employees are friendly and make every effort to explain their recommendations. More

by butch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Dept
Aug 16, 2022 -

Bianchi Honda responded

Thank you for the delightful review of your recent service visit, Butch! We strive to be amicable and professional with all of our customers, so we're happy to hear we could provide you a pleasant experience. We look forward to seeing you again. Thanks for being a part of the Bianchi family!

Aug 16, 2022 -

butch responded

Great service

August 02, 2022

I have always been very pleased with my service at Bianchi Honda. Everyone is accommodating, helpful, and courteous. The service person explains well what was done to the vehicle and any future thin More

by queenmarynd
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caleb
Aug 03, 2022 -

Bianchi Honda responded

Thank you for the kind review of your latest service visit! If you need anything else, let us know.

July 28, 2022

Very friendly and professional associates in the Service Dept. They explained what future services I would need and why and the cost. One thing mentioned was possibly new tires -- printed up options so I More

by dwiz1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil Pinzok
Jul 29, 2022 -

Bianchi Honda responded

Thank you for the kind review of your recent service visit! Please let us know if there is anything else we can assist you with.

July 28, 2022

bianchi is a very nice place, take care of people. it like we all old friends we travel a few miles to go there from ohio but there the best More

by lc5566
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamar Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Donor
Jul 28, 2022 -

Bianchi Honda responded

Thank you for the kind review of your experience with our dealership! We appreciate every mile you travel to work with us. If there is anything you need, we are only a phone call away.

July 27, 2022

Currently in my second lease with Honda. I could not be happier with the employees and the service provided in the five years that I’ve been with them! The service department goes above and More

by LISA FIORENZO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Milhisler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Hunter
Jul 28, 2022 -

Bianchi Honda responded

Thank you for the kind review of your experience with our dealership. If there is anything you need in regards to your Honda, please let us know. Thank you for being a part of the Bianchi Honda family!

July 22, 2022

Exceptional customer service from the time I dropped my Honda Passport off until the time I picked it up. Chris was awesome to work with!!! More

by teamochalek
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris in the Service Department
Jul 25, 2022 -

Bianchi Honda responded

Thank you for the kind review of your recent service visit!!

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