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Bianchi Honda - Service Center

Erie, PA

4.8
330 Reviews
Call Service Center (800) 541-4571

330 Reviews of Bianchi Honda - Service Center

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September 27, 2022

The communication from the service department is excellent and I feel as though I have always been treated fairly. More

by Lorraine01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Hunter
Report | Print
Sep 27, 2022 -

Bianchi Honda responded

Hi Lorraine, thank you for the kind review of your recent service visit! We aim to make each customer's experience enjoyable and efficient, so we're glad to hear you were happy with our work. Please let us know if we can assist you with anything else. Thank you for choosing Bianchi Honda!

September 23, 2022

Professional, competent and courteous! Best service department in the area! I have an Audi and Bianchi is light years better than Audi service - in every aspect. More

by davidvanhonker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Sep 26, 2022 -

Bianchi Honda responded

We appreciate the kind review of your recent service visit, David! We're flattered by your feedback and are delighted we could provide you with the best experience possible. Awesome customers like you make our jobs that much easier. 😁 Thank you for choosing Bianchi Honda!

Sep 26, 2022 -

davidvanhonker responded

You’re welcome. Well deserved!

September 16, 2022

Quick and efficient, friendly personnel. On time in and out. Clean vehicle when finished up, More

by jafelice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Weese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nadia Kovalchuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 16, 2022 -

Bianchi Honda responded

Thank you for the kind review of your recent service visit! We're delighted to hear that you were happy with our work and that our team accommodated you quickly. Please let us know if we can help with anything else. Thank you for choosing Bianchi Honda!

September 14, 2022

Friendly professional service. I recommend this dealer to any and all. Honda produces a quality product and Bianchi completes a great team. More

by hoffman6662
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donald Herman
Report | Print
Sep 15, 2022 -

Bianchi Honda responded

Thank you for the kind review of your recent service visit! We aim to make each customer's visit pleasant and efficient, so we're happy to hear we provided you with the best experience possible. Please let us know if we can assist you with anything else. Thank you for being a part of the Bianchi Honda family!

September 10, 2022

Service was good. I usually go to Honda service dept. because I am very satisfied with their work. More

by judith.portman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Logan
Report | Print
Sep 12, 2022 -

Bianchi Honda responded

Hi Judith, thank you for the kind review of your recent service visit! We're happy to provide high quality service so we can make sure our customers have the best experience possible. We look forward to seeing you again, and do let us know if there is anything else you may need assistance with. Thank you for choosing Bianchi Honda!

September 09, 2022

Excellent . Service was great and waiting room was a pleasant expert. I will return soon More

by Kathy Losasso
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
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Sep 12, 2022 -

Bianchi Honda responded

Hi Kathy, thanks for the feedback of your recent service visit! We're glad to hear you were happy with our work and facilities. We look forward to seeing you again, but feel free to let us know if there's anything else we can help you with. Thank you for choosing Bianchi Honda!

September 07, 2022

Went to have my control arm bushings replaced. .. For some reason, only one part came in, the dealership said that they weren't notified, but the tech said that the one side was okay, yet I paid th More

by Pinetree
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul
Report | Print
Sep 08, 2022 -

Bianchi Honda responded

Thank you for the feedback regarding your recent experience! Our team has been in touch to remedy this situation. Please let us know if there's anything else we can do for you.

September 07, 2022

Great customer service. Efficient check-in and the check-in area was very nice plus very clean. More

by frmcclure
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Valle
Report | Print
Sep 08, 2022 -

Bianchi Honda responded

Thank you for the kind review of your recent service visit! We pride ourselves in maintaining clean facilities and providing a streamlined experience for all our customers, so we are happy to hear we made your visit with us pleasant and comfortable. We look forward to seeing you again. Thank you for choosing Bianchi Honda!

September 01, 2022

Dealership service department could not find the problem my regular mechanic felt that something was wrong in the steering rack. More

by Janehb2007
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caleb
Report | Print
Sep 02, 2022 -

Bianchi Honda responded

Hi Jane, thank you for the review regarding your recent service visit. Is there anything we can do to bump that 4-star rating to 5 stars?

August 25, 2022

Great customer service, met me at my car, Chris explained everything at check in, efficiently and thoroughly. My car was pulled in for me at the end of the day to pick up. Everyone was pleasant, helpful and More

by TheresaK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
Report | Print
Aug 26, 2022 -

Bianchi Honda responded

Thank you for the kind review of your recent service visit, Theresa! We strive to make each customer's experience pleasant because we uphold high standards of being cordial and professional. We're glad you are happy with our work and we will share your feedback with Chris and the team. Please reach out to us if we can help you with anything else. Thank you for being a part of the Bianchi Honda family!

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