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Bianchi Honda - Service Center

Erie, PA

4.8
318 Reviews
Call Service Center (800) 541-4571

318 Reviews of Bianchi Honda - Service Center

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July 15, 2023

The dealership was Quick and professional When we took our vehicle in for service today More

by Haldonahue4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamar Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nadia Kovalchuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabriel Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 17, 2023 -

Bianchi Honda responded

We appreciate the kind review of your recent service visit! It's great to hear you were quickly accommodated and are happy with our work. Please let us know if we can assist you with anything else. Thank you for choosing Bianchi Honda!

July 13, 2023

My service was excellent. Done with very minimal wait time. Very efficient. Couldn’t have been better. More

by dwiztngl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nadia Kovalchuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 17, 2023 -

Bianchi Honda responded

We appreciate the kind review of your recent service visit! It's fantastic to hear you were quickly accommodated and are happy with our work. If there's anything else we can help you with, please let us know. Thank you for choosing Bianchi Honda!

July 12, 2023

The service advisor was great at explaining everything and was clear with the work to be performed. More

by iCloud.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erynn
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Jul 13, 2023 -

Bianchi Honda responded

We appreciate the kind review of your recent service visit! Our team will be glad to know you felt well taken care of and are happy with our work. If you need assistance with anything else, please let us know. Thank you for choosing Bianchi Honda!

June 22, 2023

The scheduled service for my 2019 Honda pilot was excellent and oil change , details on recommendations was perfect. More

by bhakta.swe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nadia Kovalchuk
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 23, 2023 -

Bianchi Honda responded

We appreciate the kind review of your recent service visit! It's awesome to hear you were well taken care of and are happy with our work. If there's anything else we can help you with, please let us know. Thank you for choosing Bianchi Honda!

June 19, 2023

Always easy to schedule, appropriate information conveyed and impeccable service. Always recommend dealership to friends More

by Dhp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Weese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nadia Kovalchuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil pinzok
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Jun 19, 2023 -

Bianchi Honda responded

We appreciate the kind review of your recent service visit! It's great to hear we've continued to provide a top-notch experience for each time you see us. If there's anything else we can assist you with, please let us know. Thank you for being part of the Bianchi Honda family!

June 17, 2023

Service and workers always do a great job. I was not happy with the labor they predicted for brake and rotor replacement. They quoted it would be another 2 hrs and “charged” a 2 hr rate for fr More

by jacki.wenner
Recommend Dealer
Yes
Employees Worked With
Nadia Kovalchuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 19, 2023 -

Bianchi Honda responded

Hi Jacki, we appreciate the feedback on your recent service visit! According to our records, your brake and rotor replacement took 1.5 hours to complete within the 2-hour window we scheduled. Our service pricing accounts for parts, labor, shop equipment, technician experience, etc. so we can provide the most accurate quotes and estimates. In an effort to be transparent and honest with our customers, we honor the quote the customer agrees to when approving service work regardless of the work being completed sooner or later than the estimated time window. If you have any questions or concerns, we welcome you to contact our Service Department for further assistance. Thank you!

June 15, 2023

Excellent work went up and beyond to make sure my vehicle maintenance was completed explained the charges very clear proud to say I bought of Bianchi Honda . More

by Jetman165
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nadia Kovalchuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Varner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 15, 2023 -

Bianchi Honda responded

We appreciate the kind review of your recent service visit! It's great to hear you were well taken care of and are happy with our work. If there's anything else you need assistance with, please don't hesitate to ask. Thank you for being part of the Bianchi Honda family!

May 29, 2023

Always great service at Bianchi’s ! Caleb was friendly and knowledgeable . Speedy service , as usual . More

by Sue
Recommend Dealer
Yes
Employees Worked With
Caleb
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May 30, 2023 -

Bianchi Honda responded

Hi Sue, we appreciate the kind review of your recent service visit! It's great to hear you were fully accommodated and are happy with our work. We'll pass along your feedback to Caleb, and we look forward to seeing you again. Thank you for choosing Bianchi Honda!

May 26, 2023

I’ve been going to Bianchi Honda for almost 9 years. I purchased my car there and have had it serviced there. More

by crawson46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erynn McChesney, Service Advisor. Scott, Asst Mgr - Service Dept.
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May 30, 2023 -

Bianchi Honda responded

We appreciate the kind review of your recent service visit! It's been our pleasure to take care of you and your vehicle all these years. If there's anything we can assist you with, please let us know. Thank you for being a part of the Bianchi Honda family!

May 26, 2023

The customer service at Bianchi Honda is exemplar! If you’re looking for open communication, timely and high quality service at an equitable cost, Bianchi Honda is where to go! More

by Mia0419
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ted Rau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Kemmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Harper
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Logan, Service. All stars.
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May 31, 2023 -

Bianchi Honda responded

We appreciate the kind review of your recent service visit, Mia! It's delightful to hear you had a pleasant and productive experience with us. If we can help you with anything else, please let us know. Thank you for choosing Bianchi Honda!

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