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Bianchi Honda - Service Center

Erie, PA

4.8
314 Reviews

314 Reviews of Bianchi Honda - Service Center

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October 20, 2024

They confirmed my service appointment ahead of time and were on time when I arrived. They communicated what would happen next and followed through. More

by Jraehockey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nadia Kokhanevich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul
Oct 21, 2024 -

Bianchi Honda responded

We appreciate the kind review of your recent service visit! Please let us know if we can help with anything else. Thanks for stopping in!

October 09, 2024

Customer of Bianchi Honda for an estimated 15-18 years and always excellent customer service, fair prices and maintenance. More

by rocco21458
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nadia Kokhanevich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2024 -

Bianchi Honda responded

Thank you so much for the 5-star review! We value your business and look forward to many more years with you as part of the Bianchi Honda family. 😁

October 08, 2024

Had an appointment for a state inspection and oil filter change. I had forgotten my registration card. The service advisor, help me renew my registration, because it had expired. He assisted me right at the More

by Kit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan Sauer
Oct 08, 2024 -

Bianchi Honda responded

We appreciate the kind review of your recent service visit, Kit! Logan and the team will be glad to hear you felt fully accommodated and are happy with our work. Please let us know if we can assist you with anything else. Thank you for choosing Bianchi Honda!

September 21, 2024

Great service from when I made a call concerning a suspected transmission issue to accommodating me with a loaner car and results of diagnostic tests to completion of repairs. More

by Jeff’s
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nadia Kokhanevich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2024 -

Bianchi Honda responded

We appreciate the kind review of your recent service visit, Jeff! The team will be glad to hear you felt well taken care of and are happy with our work. Please let us know if we can assist you with anything else. Thank you for choosing Bianchi Honda!

September 11, 2024

Honda Pilot was in for routine maintenance (b12). Erynn our technician was pleasant, helpful, and knowledgeable about what we needed during the visit. More

by tmintrieri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erynn M. The advisor and tech # 475
Sep 12, 2024 -

Bianchi Honda responded

We appreciate the kind review of your recent service visit! Erynn and the team will be glad to hear you felt well taken care of and are happy with our work. Thank you for choosing Bianchi Honda!

August 30, 2024

Excellent service. Had car inspected and tires rotated. One hour and job was completed..Yea More

by dianekruszewski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nadia Kokhanevich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don't remember names
Sep 03, 2024 -

Bianchi Honda responded

We appreciate the 5-star review of your recent service visit, Diane! Thank you for stopping in.

August 29, 2024

We waited a looong time standing in front of the service desk. Check in at other dealerships are much shorter. The service adviser didn’t seem to be overly motivated. More

by nac101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nadia Kokhanevich
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh
Aug 29, 2024 -

Bianchi Honda responded

We're disappointed to hear your recent service visit was less than satisfactory and we will be sure to review your comments with our team so that we may take the necessary steps to improve. If you have any other concerns, please reach out to our Service Department for further assistance. Thank you.

August 29, 2024

All staff is friendly and very accommodating. They keep you posted on all services being performed More

by sandraluthringer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nadia Kokhanevich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daryll
Aug 30, 2024 -

Bianchi Honda responded

Thank you for the kind service review! Please let us know if there is anything else we can assist you with.

August 20, 2024

Zac Nick a service agent did a great job handling our Honda CRV problem... Thanks! More

by Doug
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nadia Kokhanevich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zac Nick
Aug 21, 2024 -

Bianchi Honda responded

Thank you for the 5-star review of your recent service visit, Doug! We'll be sure to let Zach know what a great job he did in taking excellent care of you and your CR-V. 😁

August 19, 2024

Absolutely no hassle experience. Great working with Gabe R. He was what every sales person should be. Will always try to keep Bianchi Honda as my dealer. More

by nitts
Recommend Dealer
Yes
Employees Worked With
Gabriel Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2024 -

Bianchi Honda responded

Thanks so much for the 5-star review! Gabe and the team will be delighted to hear you felt fully accommodated and are happy with our work. If there's anything else we can help you with, please don't hesitate to ask. We look forward to many more years with you as part of the Bianchi Honda family!

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