Bianchi Honda - Service Center

They are all friendly and giving you a good service quickly. They also set up appointments for future scheduling right away quickly. They also set up appointments for future scheduling right away More

Service was great and the facility is very comfortable wait time was great also thank you wait time was great also thank you More

Ever since purchasing 3 vehicles from Bianchi Honda, from sales, financing and service has been great. Although, on my last few visits for service, a little disappointed. From the start of being with Bianchi sales, financing and service has been great. Although, on my last few visits for service, a little disappointed. From the start of being with Bianchi, upon entering the service bays, someone greeted you immediately to check you in and take you to a service advisor. In addition, for past visits, all service advisor stations have been fully staffed. But that has not been the case recently. I did not mention it in my past review, thinking it was just an off day, but it happened again. No one to greet you, you pick a line for a service advisor and hope it will go quickly. I do not know if this is a temporary thing, shortage of workers of what the issue is. Did not see Nadia as I have in the past, in the past she has been great. Also, hope the remodeling gets finished soon, since the waiting area seems always crowded and not as comfortable as the old one. As far as the service advisor "Caleb" no complaints, have had him in the past and he very good and thorough and knows his job well. Therefore, if anyone from Bianchi reads this, could you please explain the recent issue for staffing of no one to greet you and service advisor stations not fully staffed as in the past? Thank you. More

Everyone was very courteous and helpful I always have a great experience with this dealership great experience with this dealership More

Staff was professional, and they handled everything in a timely fashion. Pricing was very reasonable, and I will be returning. timely fashion. Pricing was very reasonable, and I will be returning. More

Recently had our 2024 CRV Hybrid in for recall checks and service. Dealership did a great job of scheduling the work and keeping us informed as work progressed. We are very pleased with Bianchi Honda and ou service. Dealership did a great job of scheduling the work and keeping us informed as work progressed. We are very pleased with Bianchi Honda and our CRV Hybrid. More

Had to to get a recall done as soon as possible. Scheduling was easy ,fast efficient service. Scheduling was easy ,fast efficient service. More

Honestly not very impressed. ... I only come here because it's the closet Honda dealership. ... I only come here because it's the closet Honda dealership. More

I leased my 2022 Honda Civic from Bianchi Honda and since moving an hour and 20 min from this area I still find myself traveling, yes an hour and 20min! to come back to this dealership specifically, for any moving an hour and 20 min from this area I still find myself traveling, yes an hour and 20min! to come back to this dealership specifically, for any Maintanence I’ve needed. The main reason for that is their amazing customer service! I tried going to other Honda dealerships that were closer to me but I was met with terrible Customer service. And I’m the type of person that will choose not to bring my business there again and travel further to get that good customer service because it matters how your greeted, and treated throughout your experience there! And today was another confirmation why it’s worth coming all this way! I came in for an inspection and oil change originally, then became aware of a safety recall that was needed to be addressed. When I pulled into the garage I was met by Henry Sullivan with a warm smile and kind demeanor, which made me feel really comfortable from the beginning. He was so patient with me, making sure everything was accounted for and explained the safety recall issues that would be looked at while it was there as well. I had a few Honda coupons emailed to me recently and he helped advise me which would be most beneficial for today’s visit because I could only use one, which again, was great customer service! While I was waiting, he made sure to check on me periodically and update me on the progress of the work being done which I greatly appreciated, and is just good customer service! Once everything was completed, he sat next to me and explained everything that was done that I came in for, as well as my overall “health” let’s say of my car with the details of battery performance which is particularly important going into winter, tire depth and breaks ( which was good to know as well because he explained why I didn’t need a tire rotation at the time, which hello, anyone likes to hear they don’t need an extra expense thing done on their vehicle!) After explaining everything, he walked me to the checkout counter. Where again I was met by another person with a warm smile and kindness! I unfortunately didn’t get her name, which I regret not being able to put in here! but she has beautiful long light blond curly hair which was in a ponytail today, and maybe in her 20’s I want to say…. She was so sweet and kind, again great customer service even in a place that you are only there for a few minutes paying is important! Once I was done there, I walked back out to the garage area to find my car, which was on the far end. Henry then walked me over to my car and handed me the keys, as apposed to just handing them to me at checkout to just have me spot it out and find on my own when I got out there which again was a massive high end customer service quality which just completed the whole appointment with a fantastic overall experience! More

Excellent service every time. My service specialist, Henry, was extremely knowledgeable and helpful. I am appreciative! My service specialist, Henry, was extremely knowledgeable and helpful. I am appreciative! More