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Bianchi Honda - Service Center

Erie, PA

4.8
323 Reviews

323 Reviews of Bianchi Honda - Service Center

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January 22, 2025

Everyone was very courteous and helpful I always have a great experience with this dealership More

by Barbhicks25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nadia Kovalchuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 09, 2025

Staff was professional, and they handled everything in a timely fashion. Pricing was very reasonable, and I will be returning. More

by sevans214
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Plasha
Jan 09, 2025 -

Bianchi Honda responded

We appreciate the kind review of your recent service visit! The team will be glad to hear you enjoyed a first-rate experience with us. Thank you for choosing Bianchi Honda!

December 31, 2024

Recently had our 2024 CRV Hybrid in for recall checks and service. Dealership did a great job of scheduling the work and keeping us informed as work progressed. We are very pleased with Bianchi Honda and ou More

by MWeb
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darryl S Tavernese
Jan 02, 2025 -

Bianchi Honda responded

Your 5-star review is greatly appreciated! We will be sure to let the team know what a great job they did in taking excellent care of you and your CR-V. If there's anything else we can help you with, please let us know. Thank you for choosing Bianchi Honda!

December 23, 2024

Had to to get a recall done as soon as possible. Scheduling was easy ,fast efficient service. More

by gramof4dudes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nadia Kovalchuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2024 -

Bianchi Honda responded

Your 5-star review is greatly appreciated! It's wonderful to know that you were quickly accommodated and are happy with our work. Thank you for choosing Bianchi Honda!

December 20, 2024

Honestly not very impressed. ... I only come here because it's the closet Honda dealership. More

by K.P.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica
Dec 23, 2024 -

Bianchi Honda responded

Hello, we regret to hear that we missed the mark on your recent service experience. We are unable to locate your records under your provided initials "K.P." nor is your review linked to any customer accounts with us. It says you worked with "Erica", but we do not currently have any employees named Erica. If you would like to provide us with more information by calling our Service Department, we would be happy to address any questions or concerns you may have. Thank you!

Dec 23, 2024 -

K.P. responded

My bad her name was Erynn. I just looked up the text from the dealership. If i could post the pic of the interaction i would. My car was there on Monday. We spent over $1,000 on the repair. So yes it was there for service.

December 04, 2024

I leased my 2022 Honda Civic from Bianchi Honda and since moving an hour and 20 min from this area I still find myself traveling, yes an hour and 20min! to come back to this dealership specifically, for any More

by Stylemiss462
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Sullivan - 5 stars ⭐️
Dec 04, 2024 -

Bianchi Honda responded

All we can say is, "WOW!" 🤩 Stellar reviews from awesome customers such as yourself remind us why we love to do what we do. It's fantastic to hear you were fully accommodated and enjoyed the best possible service experience with us, especially with the commute you had to make just to visit us. We will make sure to share your praises with Henry and the team as well. If there is anything else we can help you with, please do not hesitate to reach out. We look forward to many more years with you as part of the Bianchi Honda family!

November 15, 2024

Excellent service every time. My service specialist, Henry, was extremely knowledgeable and helpful. I am appreciative! More

by sjs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nadia Kovalchuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Henry
Nov 18, 2024 -

Bianchi Honda responded

Your 5-star review is greatly appreciated! We will be sure to share your praises with Henry. Thank you for being part of the Bianchi Honda family! 😁

November 13, 2024

Great service, location, friendliness. Overall very satisfied with the whole experience from purchasing to my first oild change and service! More

by Elebear1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mikey Clement
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2024 -

Bianchi Honda responded

Your 5-star review is greatly appreciated! We are happy to know that you've enjoyed a pleasant and well-rounded experience with us. Thank you for being part of the Bianchi Honda family! 😁

November 08, 2024

Excellent, friendly service and Hondas have state of the art technology as well highly rated safety. Comfort and reliability are very good as well. More

by Michelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Mobilia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2024 -

Bianchi Honda responded

We appreciate the 5-star review, Michelle! Thank you for stopping in. 😁

October 20, 2024

They confirmed my service appointment ahead of time and were on time when I arrived. They communicated what would happen next and followed through. More

by Jraehockey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nadia Kovalchuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul
Oct 21, 2024 -

Bianchi Honda responded

We appreciate the kind review of your recent service visit! Please let us know if we can help with anything else. Thanks for stopping in!

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