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Bianchi Honda - Service Center

Erie, PA

4.8
317 Reviews

317 Reviews of Bianchi Honda - Service Center

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November 15, 2024

Excellent service every time. My service specialist, Henry, was extremely knowledgeable and helpful. I am appreciative! More

by sjs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nadia Kokhanevich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Henry
Nov 18, 2024 -

Bianchi Honda responded

Your 5-star review is greatly appreciated! We will be sure to share your praises with Henry. Thank you for being part of the Bianchi Honda family! 😁

November 13, 2024

Great service, location, friendliness. Overall very satisfied with the whole experience from purchasing to my first oild change and service! More

by Elebear1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mikey Clement
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2024 -

Bianchi Honda responded

Your 5-star review is greatly appreciated! We are happy to know that you've enjoyed a pleasant and well-rounded experience with us. Thank you for being part of the Bianchi Honda family! 😁

November 08, 2024

Excellent, friendly service and Hondas have state of the art technology as well highly rated safety. Comfort and reliability are very good as well. More

by Michelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Mobilia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2024 -

Bianchi Honda responded

We appreciate the 5-star review, Michelle! Thank you for stopping in. 😁

October 20, 2024

They confirmed my service appointment ahead of time and were on time when I arrived. They communicated what would happen next and followed through. More

by Jraehockey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nadia Kokhanevich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul
Oct 21, 2024 -

Bianchi Honda responded

We appreciate the kind review of your recent service visit! Please let us know if we can help with anything else. Thanks for stopping in!

October 09, 2024

Customer of Bianchi Honda for an estimated 15-18 years and always excellent customer service, fair prices and maintenance. More

by rocco21458
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nadia Kokhanevich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2024 -

Bianchi Honda responded

Thank you so much for the 5-star review! We value your business and look forward to many more years with you as part of the Bianchi Honda family. 😁

October 08, 2024

Had an appointment for a state inspection and oil filter change. I had forgotten my registration card. The service advisor, help me renew my registration, because it had expired. He assisted me right at the More

by Kit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan Sauer
Oct 08, 2024 -

Bianchi Honda responded

We appreciate the kind review of your recent service visit, Kit! Logan and the team will be glad to hear you felt fully accommodated and are happy with our work. Please let us know if we can assist you with anything else. Thank you for choosing Bianchi Honda!

September 21, 2024

Great service from when I made a call concerning a suspected transmission issue to accommodating me with a loaner car and results of diagnostic tests to completion of repairs. More

by Jeff’s
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nadia Kokhanevich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2024 -

Bianchi Honda responded

We appreciate the kind review of your recent service visit, Jeff! The team will be glad to hear you felt well taken care of and are happy with our work. Please let us know if we can assist you with anything else. Thank you for choosing Bianchi Honda!

September 11, 2024

Honda Pilot was in for routine maintenance (b12). Erynn our technician was pleasant, helpful, and knowledgeable about what we needed during the visit. More

by tmintrieri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erynn M. The advisor and tech # 475
Sep 12, 2024 -

Bianchi Honda responded

We appreciate the kind review of your recent service visit! Erynn and the team will be glad to hear you felt well taken care of and are happy with our work. Thank you for choosing Bianchi Honda!

August 30, 2024

Excellent service. Had car inspected and tires rotated. One hour and job was completed..Yea More

by dianekruszewski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nadia Kokhanevich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don't remember names
Sep 03, 2024 -

Bianchi Honda responded

We appreciate the 5-star review of your recent service visit, Diane! Thank you for stopping in.

August 29, 2024

We waited a looong time standing in front of the service desk. Check in at other dealerships are much shorter. The service adviser didn’t seem to be overly motivated. More

by nac101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nadia Kokhanevich
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh
Aug 29, 2024 -

Bianchi Honda responded

We're disappointed to hear your recent service visit was less than satisfactory and we will be sure to review your comments with our team so that we may take the necessary steps to improve. If you have any other concerns, please reach out to our Service Department for further assistance. Thank you.

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