Bianchi Honda
Erie, PA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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It's our 3rd Honda from Bianchi. I can't believe it's possible, but the service keeps getting better! I shop online, then visit. We get one-on-one, a great trade-in price and super car price. Plus a top possible, but the service keeps getting better! I shop online, then visit. We get one-on-one, a great trade-in price and super car price. Plus a top quality vehicle! Never a hassle. Highly recommend Bianchi to family and friends! More
Very nice sales person and service so far. Got an 08 CR-V and I'm happy I got four wheel drive. It snows alot here so I recommend the 4wheel drive. not sure what else to say. i would recommend going CR-V and I'm happy I got four wheel drive. It snows alot here so I recommend the 4wheel drive. not sure what else to say. i would recommend going there if you are looking for a good reliable car. honda never let me down so far and I have had 3 More
we called to make appt. as there was grinding noise from rear end of my husbands CRV. when we arrived we were told problem was probably rear differntial, as that is what our other vehicle had recently had rear end of my husbands CRV. when we arrived we were told problem was probably rear differntial, as that is what our other vehicle had recently had repaired. Service person said you hear it when you are making a hard turn.....I responded that we didn't hear noise when making hard turn,(which, incidentally, is what I told them when my CRV was repaired not long before)and I asked if there is a way to tell before work is started? Service person rode in car with my husband, and they didn't hear noise. I didn't know until after the fact that the service person said to my husband " I don't have time to check for anyting else, do you want us to change differential fluid or not?" We had fluid changed....mine had been covered under a "recall/service bulletin". When we asked about this, service person stated that in fact mine was covered under warranty, and my husbands warranty was up. We paid to have the fluid changed.....and we left. We continued to hear the noise, and the very next weekend, we took vehicle elsewhere, WITHOUT AN APPOINTMENT, and were VERY QUICKLY told the vehicle needed new brakes and rotors......gee, we had this done at Bianchi less than 10,000 miles before! For two newer cars, we have had a large cost for repairs, and I am truly disappointed that we traveled from Ohio, and were told they didn't have time to investigate any thing else. The other place actually showed us the condition of the brake pads and rotors, and told us that it needed repaired right away to prevent any more serious damage to vehicle. Bianchi has lost our service business, and our new car purchases......We have purchased 5 new vehicles from them over the last 10 years. More
While still a typical "car sales" environment, I could still recommend them as a good place to get a car. Just do your homework, don't listen to them if they say "I think", find out for sure, and I could still recommend them as a good place to get a car. Just do your homework, don't listen to them if they say "I think", find out for sure, and be ready to walk away if that deal isn't right for you. They get in so many cars something will come along that works for you. I rated them higher on customer service because of all the cardealerships I went to the last few months car shopping (pretty much covered all of WPA) they were the best as far as understanding and going the extra mile. Literally, visiting them was a drive of an hour+. They knew it was an ordeal to get up there, shop, do the deal and get home. They sent someone TO me to finalize things when it didn't get finished before they closed and our last visit was over. To me there was only one better dealer in all of this part of the state and we saw it all from very average, very unremarkable to down right scary. The only bad part is they sold me a used Mitsubishi and I love it so much I probably won't be back to Honda. :) More