Beyer Volvo Cars Dulles
Dulles, VA
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Outstanding Service & Staff Once again, Don Beyer Volvo - Dulles, has excelled in providing outstanding customer service! My son's 2008 Volvo XC90 (purchased from this dealers Once again, Don Beyer Volvo - Dulles, has excelled in providing outstanding customer service! My son's 2008 Volvo XC90 (purchased from this dealership in January 2016) recently required replacement of catalytic converters and a muffler. The cost was to be prohibitive for my family BUT Pete Kesterson (sales manager) was able to work with us and his service staff to make the cost to us more affordable. I am very grateful and thankful for this wonderful dealership. We were provided with a late model year Volvo loaner car while our son's car was in the shop. The vehicle was expertly repaired under the direction of Ted Ibach (service advisor) and Todd Curling (service director). These two gentlemen, along with Pete, are fine examples of what outstanding customer service should be. The vehicle is now driving great - many thanks to the outstanding service technician who worked on the car! I highly recommend this dealership, without reservation, for both Volvo car sales and service. Don Beyer Volvo - Dulles is the definition of "great customer care and service." Not only will I be servicing my son's Volvo at this dealership but, when the time comes in the near future to replace my wife's car, I will return to Don Beyer Volvo -Dulles to purchase a new Volvo. More
Totally satisified with my service Don Beyer continued their tradition of totally satisfying me as they have done for over twenty years, I brought my car in for routine service. After l Don Beyer continued their tradition of totally satisfying me as they have done for over twenty years, I brought my car in for routine service. After looking over the car, they suggested an re-alignment and flushing of my transmission.Although I hadn't thought about these services, I agreed. This turn out to be fantastic deal. My car rides smoother and the transmission seems to shift better. Thus, I feel that I received good value for my money. This visit was made even better by the way I was treated. The service staff certinly understands that happy customers usually return and recommend them to others. More
Vehicle Purchase We have purchased 3 of the 6 Volvo automobiles we've owned since the early-1970s from Don Beyer Motors and continue to be very satisfied with their sa We have purchased 3 of the 6 Volvo automobiles we've owned since the early-1970s from Don Beyer Motors and continue to be very satisfied with their sales and service - as well as the vehicles themselves. More
Got the job done My Volvo was displaying a fairly mysterious message about the tire pressure system requiring service. The replacement of the sensor was expensive, bu My Volvo was displaying a fairly mysterious message about the tire pressure system requiring service. The replacement of the sensor was expensive, but service was efficient and friendly. I would rather check my tire pressure with a stick gauge, and skip the $300 liability on a sensor, but that's a complaint for the engineers! Service department was accommodating and professional. More
Excellent Service Overall excellent experience. My service representative was thorough in explaining the service. My car was ready faster than I expected. Also, anoth Overall excellent experience. My service representative was thorough in explaining the service. My car was ready faster than I expected. Also, another gentleman was handing out water bottles in the waiting area. More
Excellent Service Experience Once again the service on my Volve C70 was done withing the stated timeframe, with good quality and I was provided an excellent loaner as imy car had Once again the service on my Volve C70 was done withing the stated timeframe, with good quality and I was provided an excellent loaner as imy car had to stay overnight. Got my car back in excellent shape at a reasonable price and it was spotless! More
Excellent service, as usual. Don Beyer is an excellent dealership, with superb and responsive service. Friendly and professional at every turn. I love my Volvo and I love my dea Don Beyer is an excellent dealership, with superb and responsive service. Friendly and professional at every turn. I love my Volvo and I love my dealership! More
Great car...great experience My husband and I walked into the dealership just to look...we had little to no intention of buying a car. We worked with Pete and he was amazing. Ve My husband and I walked into the dealership just to look...we had little to no intention of buying a car. We worked with Pete and he was amazing. Very knowledgable of Volvo and truly sold us on Volvo and all its safety features. We came back and purchased a XC90 the next day. It was just a great experience all around and I LOVE my new car!! Would recommend this dealer and car to anybody!! More
Speedy, proficient responsive service manager. Ted, my service manager, was very polite and responsive to my needs., The car was ready when promised. I had the car detailed and it looked brand ne Ted, my service manager, was very polite and responsive to my needs., The car was ready when promised. I had the car detailed and it looked brand new. The service work was performed as requested. Also a softwareupgrade was proactively installed with my permission. More
Beyer Dulles Service - The Right Work Done Right I brought my C-70 in for periodic maintenance then went about my day in the free loaner - a very nice V-70. The service team found an issue, recommend I brought my C-70 in for periodic maintenance then went about my day in the free loaner - a very nice V-70. The service team found an issue, recommended action, did as I asked and completed the work under the cost and time estimates. My car was clean when I picked it up. Thoroughly responsive and reliable, friendly, and easy to work with. Gregg Jackson is a real pro. More