Beyer VW
Winchester, VA
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Quick Quality Service I was able to get an appointment quickly. My car was ready on time. Everyone I encountered was friendly and helpful. Quality of work is beyond reproac I was able to get an appointment quickly. My car was ready on time. Everyone I encountered was friendly and helpful. Quality of work is beyond reproach. More
Normal Maintenance under 5 year plan I have owned this Volvo for almost 5 years and have had it serviced at Don Beyer Volvo since purchased. I have received nothing but outstanding servi I have owned this Volvo for almost 5 years and have had it serviced at Don Beyer Volvo since purchased. I have received nothing but outstanding service every time that I have brought the vehicle in for routine work. I love the free washing that I received every time I bring it in. All of the personnel that I have dealt with have been professional and considerate of my time while waiting for the service. I would strongly recommend this dealership for anyone looking to purchase a Volvo. More
A new Dealership for us Our third Volvo from the Beyer franchise and the Winchester Dealership is outstanding in every aspect, While a bit farther to travel from our home, t Our third Volvo from the Beyer franchise and the Winchester Dealership is outstanding in every aspect, While a bit farther to travel from our home, the Winchester Dealership is our new first choice. From vehicle quality, price of new vehicle, trade value and financiing the only way our experience could have been better was to have won the new V60 in a lottery. Many thanks to Amanda, Jeremy, and Matthew for taking the time to work up a wonderful deal! More
Great Service! I just had a routine oil change and service. Quick, convenient, and they gave me a loaner. A must for a mom on the go! I just had a routine oil change and service. Quick, convenient, and they gave me a loaner. A must for a mom on the go! More
90,000 mile Touareg service Everything was done according to the vehicle manual. I was given a loaner while my vehicle was being worked on - very helpful! Excellent waiting area! Everything was done according to the vehicle manual. I was given a loaner while my vehicle was being worked on - very helpful! Excellent waiting area! More
Todd was very nice to work with Great service. My only issues were 2 unanswered voicemails prior to speaking with Todd. Once we started talking he was excellent at calling & inform Great service. My only issues were 2 unanswered voicemails prior to speaking with Todd. Once we started talking he was excellent at calling & informing me of status and estimates. Did not give 5 stars because it took a little longer than expected due to a part not shipping timely. More
Outstanding Srvice Best service department I have ever used. Todd is exceptional in his attitude and knowledge of what has to done. He was very obliging and helped me Best service department I have ever used. Todd is exceptional in his attitude and knowledge of what has to done. He was very obliging and helped me through out the process of what I thought was a horrible experience. I will highly recommend Beyer VW to all my friends when they are looking for a new car and/or service. More
Diagnostic of "new to me" vehicle Everyone was very professional! Offered a loaner (which wasn't needed), and performed the needed service in a timely manner! I was updated throughou Everyone was very professional! Offered a loaner (which wasn't needed), and performed the needed service in a timely manner! I was updated throughout the process. More
Excellent service I hesitate before having my car serviced by a dealer, but the outstanding reviews for the service here were encouraging.. As it turned out, the praise I hesitate before having my car serviced by a dealer, but the outstanding reviews for the service here were encouraging.. As it turned out, the praise was warranted. Kelly did a great job and everyone was very professional and friendly. For my Jetta TDI I've found that you really need to have mechanics who are not just good, but are also very familiar with this model. I will service my car here going forward. More
Customer Satisfaction Beyer in Winchester has a strong local customer base. Their facilities are up to date, and the staff is eager to build close relationships across the Beyer in Winchester has a strong local customer base. Their facilities are up to date, and the staff is eager to build close relationships across the community.. The car line at VW breeds its own company loyalty of course.. Because VW customers want to take care of these high quality vehicles with a trained maintenance team, they go faithfully to Beyer over a long period of time for repair and upkeep work. The genius of the customer relations department is that it does a great job binding product, maintenance people, and car owners smoothly and seamlessly. It's all win-win! More