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Beyer Kia Falls Church
Falls Church, VA
62 Reviews
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Showing 62 reviews
October 14, 2023
Beyer Kia Falls Church saved us an enormous amount of money and frustration! The team, led by the calm, informative service advisor Oliver, more than rectified the terrible service we received elsewhere. money and frustration! The team, led by the calm, informative service advisor Oliver, more than rectified the terrible service we received elsewhere. They relentlessly inspected and serviced our vehicle until the complicated problem was solved. Best of all, it didn't cost a penny as they ensured we were aware of our manufacturer's warrantee details. Oliver definitely deserves a medal for his extremely knowledgeable guidance and diligence! THANK YOU! More
by kellyannac
Employees Worked With
Oliver Mermer
September 07, 2022
Bryan and Chris went above and beyond to make sure I had great service and a positive experience even when my car faced a challenging problem and took a while to repair. great service and a positive experience even when my car faced a challenging problem and took a while to repair. More
by pmwinter97
Employees Worked With
chris prevatt
July 10, 2022
I bought my Kia Optima Hybrid from Beyer Kia in September 2012, and have received excellent service every time I have brought it into Beyer Kia service. The car and the service are excellent. 2012, and have received excellent service every time I have brought it into Beyer Kia service. The car and the service are excellent. More
by Cory
Employees Worked With
Mike Torres, Service Advisor
December 09, 2021
I love love love Beyer Kia Falls church. I became a customer in 2011 with my first Kia Optima and have continued to be a customer after I purchased my second Kia Optima in 2018. My car has not been wi customer in 2011 with my first Kia Optima and have continued to be a customer after I purchased my second Kia Optima in 2018. My car has not been without issue, but Shwan Haider and Chris Prevatt have always taken care of me and my car. Really the whole team is great. When I am not able to schedule with Shwan service does not lack with anyone else. I even moved a distance away from the dealership and still travel from Maryland to Virginia to have my car serviced, diagnosed, oil changed, or whatever else is needed. The thing I appreciate about this service center is they are fair. It’s not all about just performing services to take your money. The customer service is exceptional and if your car has to be there for a while loaner cars are provided, when available. I have visited other dealership service centers and my experience was not the same. I feel like I got lucky in 2011 and will remain a faithful Kia Customer, thanks to the wonderful service team at Beyer Kia! I was hesitant to write this review because I do not want everyone reading this to take up all the appointment times lol, but I wanted to make sure I recognized the associates for a job well done. More
by Ticiaw
Employees Worked With
Shwan Haider
September 20, 2021
This review goes out to the service department. The waiting area was clean & comfortable and everyone provided top notch service. This is my 2nd time getting my vehicle serviced & one was for a recall waiting area was clean & comfortable and everyone provided top notch service. This is my 2nd time getting my vehicle serviced & one was for a recall and the other was for a state inspection. I have interacted with Bryan on both occasions and he really went the extra mile to ensure that my questions & concerns were addressed. He took the time to go over some features in the vehicle that I wasn’t aware of. I noticed him interacting with other guest & he is welcoming, approachable & showed empathy for everyone. Beyer Kia is a great place to get your vehicle serviced. They are fast, organized and communicate thoroughly about the service that was provided. The text message feature is a plus!! I will definitely return again for future service and will pass the word for other Kia drivers that Beyer Kia is the placed to get there vehicle service done. One more thing that I forgot to mention is that scheduling an appointment is fast & easy and they don’t put you on a long hold like other places do!! More
by essence2_exs
Employees Worked With
Bryan
December 18, 2020
Just returned from a great car buying experience at Beyer KIA. Omar was kind and transparent in the week leading up to our visit. The test Drive was smooth and he happily answered questions and explained f KIA. Omar was kind and transparent in the week leading up to our visit. The test Drive was smooth and he happily answered questions and explained features afterward. All Covid safe. Bobby made the financing fair and quick. What a great experiebce. . More
by SportageBuyer
Employees Worked With
Omar
August 10, 2020
I’ve had Shwan every time and have always been pleased with the service. He even called KIA to see if they would cover a pretty costly part for me (which they did). Very respectful and responsive. with the service. He even called KIA to see if they would cover a pretty costly part for me (which they did). Very respectful and responsive. More
by cwass29
Employees Worked With
Shwan
April 15, 2020
Beyer KIA Service Center ROCKS👍🏼, They are polite, professional, polished Service Managers and techs. It was very easy to book my appointment online and I dropped off my care for my first oil change. professional, polished Service Managers and techs. It was very easy to book my appointment online and I dropped off my care for my first oil change. Chris Prevatt and Shwan Haider treated with perfect customer service and are very hands on. They were knowledgeable, kind, and even sanitized the driver area of my vehicle, once the car was ready to go. I found my KIA service center at Beyer Kia Falls Church💯. 🤩😷🚘 More
by kl4law
Employees Worked With
Shawn Haider, Chris Prevatt
March 16, 2020
Promptly done, professional and a pleasure to deal with. I wish we needed another car so I could buy a Kia from Don Beyer. Everyone we met was helpful & friendly, the mechanics are top-notch & the waiting ro I wish we needed another car so I could buy a Kia from Don Beyer. Everyone we met was helpful & friendly, the mechanics are top-notch & the waiting room is very cozy. Service Consultant Rachel Voelker is a real gem. More
by TK Hill
Employees Worked With
Rachel Voelker
