Beverly Hills Porsche
Beverly Hills, CA
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Brad Kleinman was great and always very responsive by text to all my questions. All around great service at the dealership. The front desk was friendly and attentive, finance person also very quick and e text to all my questions. All around great service at the dealership. The front desk was friendly and attentive, finance person also very quick and efficient. I would buy a second car here. More
To be honest, I'm genuinely surprised and deeply disheartened by the quality of Porscheservice in this dealership. I'm truly disappointed. 2 stars solely because they have the largest stock availabl disheartened by the quality of Porscheservice in this dealership. I'm truly disappointed. 2 stars solely because they have the largest stock available. I asked the manager, including the sales department director, three times to present the car with a bow, but instead, I received a scratched vehicle on the scheduled day, which took several more days to fix. Not to mention, the sales team promised me gifts, but in the end, they didn't even provide keychains... this is utterly unacceptable, guys, you can't do this. I wouldn't recommend this dealership to anyone. If you have a chance to choose a car in a dealership in a smaller town, definitely do it! More
This was our first visit to this particular dealership for maintenance on our current 911 as we were with another dealership for several years and were very disappointed with their service department. So for maintenance on our current 911 as we were with another dealership for several years and were very disappointed with their service department. So my wife and I decided to try your dealership that was actually very close to our house. We were very impressed on how quickly we were greeted and directed to our service advisor. When we arrived we noticed that all the employees were smiling and can't say enough good things about our service advisor Mario Ramirez. He was very thorough, attentive and explained what was needed to be done and our car was completed in a timely manner. As long time owners of Porsches, we are glad we made the decision to try your dealership and happy to share our positive experience with you. Everyone in your service organization (greeters, porters, mechanics, service advisors and office staff) should be acknowledged and commended for their great work ethics that represent your Beverly Hills service department. More
The professionalism and attention given by Brad was excellent. We were so pleased to meet a dealership that was not high pressure and very welcoming. No matter were you live, contact Brad at Porsche of excellent. We were so pleased to meet a dealership that was not high pressure and very welcoming. No matter were you live, contact Brad at Porsche of Beverly Hills. More
Unfortunately I was "helped" by Jennifer Jarukaruta and she was unresponsive to several questions. Hello, I'm here almost begging you to take my money. she was unresponsive to several questions. Hello, I'm here almost begging you to take my money. More
Beverly Hills Porsche is highly recommended for providing the best car acquisition experience as a first time Porsche customer. I would like to thank Nour Alnasser for doing an excellent job finding the r the best car acquisition experience as a first time Porsche customer. I would like to thank Nour Alnasser for doing an excellent job finding the right build for the Macaan S I was looking for, after a year with no results calling different dealerships. Nour was courteous, very helpful, patient, attentive, great listener and communicator as she answered all my questions diligently to find the right Macan S build. She worked with my hectic work schedule, saved me time and followed up promptly with my questions via phone/emails/texts. Once I arrived to BH Porsche dealership to pick up my new Macaan S, I was greeted by the friendly staff in the reception area and had Nour come greet me and start the painless process of reviewing the car and finance options. She gave me space, transparency, and I never felt pressured during the sales process as I reviewed my options to lease or buy she provided in a professional manner. Don Skuta in the finance department made the transaction process speedy and enjoyable with no headaches by explaining everything in the contract professionally. He was patient, courteous, friendly, knowledgeable and made the experience fast and efficient. Thank you for your hard work. This was the best phenomenal experience in my life at Beverly Hills Porsche dealership getting a car! Keep up the good work! More
Loved the experience with BHP. ..if I had more funds I would but another car just to deal with these folks. Mina is truly a gentleman and very gracious to deal with. Outstanding!!! ..if I had more funds I would but another car just to deal with these folks. Mina is truly a gentleman and very gracious to deal with. Outstanding!!! More
In 2022, I ordered a Porsche 911 that was set to go into production in April 2023. I put down my deposit and picked every option I wanted. The dealer kept telling me how awesome my dream 911 would be wit production in April 2023. I put down my deposit and picked every option I wanted. The dealer kept telling me how awesome my dream 911 would be with all of my selections. They gave me a link to check on the progress and it was all very exciting! I waited patiently. Then suddenly a few weeks before it was set to be built, they emailed to let me know that they had run out of the following options: - spoilers and aero kit - ceramic brakes - Any type of custom leather - Paint to sample exterior - Bucket seats - Sports package The list goes on and on. No problem - I would just wait until they had them in stock right? Wrong. “Looks like they are on backorder with no ETA for when these will be available.” So they offered me a basic bare bones Porsche instead. Not exactly a dream Porsche at that point is it? Talk about a bait and switch. This would have been my 3rd Porsche. But based on this experience, I will never purchase from them again. Thankfully the Bentley and Rolls Royce dealer was happy to step in and help me out. Seems they actually care about their customers. And they aren’t blaming Covid for parts shortages like Porsche is. I would’ve never expected this bait and switch from Porsche, followed by a myriad of lame excuses. I recommend avoiding Beverly Hills Porsche at all costs. They don’t live up to their promises and they are more than happy to waste your time. More