Beverly Hills BMW

Neda is the best, not only is she on top of everything I needed for my car purchasing experience she is accommodating, professional and makes you want to come back. The dealership is the most competitive in needed for my car purchasing experience she is accommodating, professional and makes you want to come back. The dealership is the most competitive in California and will work to ensure that you leave feeling like it would be impossible to get a better deal anywhere. More

I have leased several BMWs from Neda. It’s always a pleasure to work with her. It’s always a pleasure to work with her. More

Lucas is a true professional, he answered all my questions & had everything ready when I arrived. He made the experience delightful. questions & had everything ready when I arrived. He made the experience delightful. More

Wael was incredibly lovely throughout the process and got us a great deal on the car. He was transparent, and went above and beyond to ensure we walked out the door happily and with our car. We would certain us a great deal on the car. He was transparent, and went above and beyond to ensure we walked out the door happily and with our car. We would certainly go to him again in the future. Special shout out to Dannie in finance who wrangled the paperwork and has been very easy to interface with. More

I had such a good experience getting my car with Amin. Everything aligned and worked out. The process was smooth. I got such a beautiful 330i and I was out of there within 4 hours. So glad this is my new Everything aligned and worked out. The process was smooth. I got such a beautiful 330i and I was out of there within 4 hours. So glad this is my new dealership. Amin and Smitty were both awesome! More

Belash Bashooki is the most pleasant, knowledgeable representative for BMW Beverly Hills. He has made my leasing and financing experience a 5-star out of possible 5. He is always in touch, responsive, representative for BMW Beverly Hills. He has made my leasing and financing experience a 5-star out of possible 5. He is always in touch, responsive, helpful, accommodating. I chose BMW and stayed with BMW primarily due to my customer care with Belash Bashooki because I know that I will always be taken care of by him. The relationship with the dealer is #1 and to me customer experience comes first. I am already recommending Belash and the dealership to my friends for their better experiences. Most kindly, Angeline Smirnoff. The Finance team I did not have the best experience with since many, many mistakes were made by the Finance department which delayed my time at the dealership by hours. More

Excellent experience from start to finish. Beverly Hills BMW went above and beyond my expectations! Beverly Hills BMW went above and beyond my expectations! More

“SMITTY” from the finance department is the WORST. Horrible miserable attitude. Despite his department being open I went to VM and when I mentioned it to someone else when I called again, he seemed ir Horrible miserable attitude. Despite his department being open I went to VM and when I mentioned it to someone else when I called again, he seemed irritated that I mentioned it and he had to get to work..? Please hire people who are not miserable doing their job. Do not visit this location, or BMW for that matter. Plenty of other dealerships who don’t rip you off and when you speak to any department you feel like they genuinely appreciate your business. More

UNSCRUPULOUS, SCAMMERS, FRAUDULENT BUSINESS PRACTICES. ....to say the experience was bad is an understatement. I am pursuing legal action with the District Attorney and the DMV (licensing agent for dealers ....to say the experience was bad is an understatement. I am pursuing legal action with the District Attorney and the DMV (licensing agent for dealerships). You would think that paying for a vehicle in cash would be a simple transaction, but I was sold a car that was not suitable for sale. After the 1st week, I was advised to go to their sister-dealership for service and almost 4 weeks later the car was returned to me after major work was done (engine mounts, transmission mounts, etc)....and that was only completed because I bought the $5k warranty. There was no regard for the inconvenience, the multiple trips to/from both dealerships, calls and messages went unreturned and even some issues were denied by the warranty. The GM, Sean NEVER addressed the matter in writing (via email/text), call or in-person after me sitting waiting for him for nearly an hour. Other unprincipled employees that I continued being passed to were Belash, Payton, Smitty, Elaine, Lesandro....all were informed but did nothing but pass the buck and lie. I intend on taking this as far legally as possible, so others won't be scammed and deceived. More