
Beverly Hills BMW
Beverly Hills, CA
Filter Reviews by Keyword
By Type
Showing 557 reviews
This is the 4th car I have leased from BH BMW. The reason I keep Coming back is because of one person, Neda. I totally trust her and she always delivers the best deals and customer service. She j The reason I keep Coming back is because of one person, Neda. I totally trust her and she always delivers the best deals and customer service. She just gets it. As a woman I especially like dealing with another woman who treats you with respect. More
Getting a new X5 was great experience with our sale person. However, one of the set of keys was missing We were promised to get it in several days but later they said that it will take some time. I h person. However, one of the set of keys was missing We were promised to get it in several days but later they said that it will take some time. I have purchase and leased many cars but this was the first time. More
Excellent customary service. They listened to my requirements and they delivered. Lucas was terrific and we will be going back to this dealership for my wife and daughter’s next They listened to my requirements and they delivered. Lucas was terrific and we will be going back to this dealership for my wife and daughter’s next cars. More
The Beverly Hills dealership and staff are a pleasure to work with. Shopping for a car, test-driving, communicating with the salesperson, Kabir, and leasing were all enjoyable experiences. I highly recomm work with. Shopping for a car, test-driving, communicating with the salesperson, Kabir, and leasing were all enjoyable experiences. I highly recommend their services. More
“Gary Pambukyan” is truly a rare gem in the world of BH BMW. After a frustrating experience with the BMW service center, I had the good fortune of working with Gary—and with him, the entire tone changed BMW. After a frustrating experience with the BMW service center, I had the good fortune of working with Gary—and with him, the entire tone changed. His level of customer service is nothing short of high-end—the kind you’d expect from a luxury brand and rarely find these days. Gary listened patiently, understood the concern, and handled everything with a calm confidence that immediately put me at ease. He doesn’t just check boxes—he pays attention to people as much as the problem. His attention to detail, professionalism, and genuine care made all the difference. Because of Gary, the issue was resolved seamlessly—and honestly, once you’ve worked with someone like him, you realize you’re not just dealing with a car; you’re in trusted hands. BMW is lucky to have him, and I hope they realize just how much value he brings. With Gary, it’s not just a service—it’s an experience that restores your faith in the brand. More