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Bettenhausen FIAT - Service Center

Orland Park, IL

4.9
43 Reviews
Call Service Center (708) 460-5337

43 Reviews of Bettenhausen FIAT - Service Center

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September 15, 2024

Candice has always taken care of us, both our Jeeps are fixed correctly when she is the service advisor. My 16 Jeep Summit is now operating as designed. Thank you Candice. More

by m_worley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Candice
Report | Print
Sep 17, 2024 -

Bettenhausen FIAT responded

Thank you for your wonderful feedback! We’re thrilled to hear that Candice has provided exceptional service and that your 16 Jeep Summit is running perfectly. At Bettenhausen Certified Used Car Mega Store, we strive to ensure all our customers have a great experience. We appreciate your trust in us and look forward to assisting you again in the future! The Bettenhausen Certified Pre-Owned Megastore Team

Sep 17, 2024 -

m_worley responded

Thank you

August 09, 2024

Everyone is courteous and efficient. The dealership is clean and well maintained. I’ve been working with them since I purchased my Jeep in 2015. More

by def890
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Chaput
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Browne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 12, 2024 -

Bettenhausen FIAT responded

Thank you for your wonderful review! We truly appreciate your continued support since 2015 and are thrilled to hear that our courteous and efficient team, along with our clean dealership, has made your experience positive. We look forward to assisting you with your Jeep and any future needs at Bettenhausen Certified Used Car Mega Store. Come see us again soon! The Bettenhausen Certified Pre-Owned Megastore Team

March 25, 2024

The service department was first class. Truly knowledgeable about what my car needed and had a loaner available. A great experience. More

by Lougaal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Chaput
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 28, 2024 -

Bettenhausen FIAT responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. The Bettenhausen Certified Pre-Owned Megastore Team

November 27, 2023

Every employee knows what it takes to build a long term relationship with their customer! More

by Drewsdad24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea Welsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Magurany
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Chaput
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Browne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Woodall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erubiel Esparza, James Ralph
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Nov 29, 2023 -

Bettenhausen FIAT responded

Hello, thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. The Bettenhausen Certified Pre-Owned Megastore Team

September 23, 2023

Always great service and helpful people working there. They always do good work and I haven't had a complaint yet. More

by josephL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Chaput
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 27, 2023 -

Bettenhausen FIAT responded

Your compliments and kind words mean so much to us and our team, Joseph! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. The Bettenhausen Certified Pre-Owned Megastore Team

September 20, 2023

They were friendly helpful and took care of what I needed and weren’t just out to upsell me on anything. More

by mendoza9737
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Chaput
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 25, 2023 -

Bettenhausen FIAT responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. The Bettenhausen Certified Pre-Owned Megastore Team

September 19, 2023

Satisfied with the service and the sales team and the service advisor see you next time More

by Wolicki5
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Browne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 22, 2023 -

Bettenhausen FIAT responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. The Bettenhausen Certified Pre-Owned Megastore Team

September 19, 2023

always great service, staff is professional and friendly. I bought multiple vehicles fro this location and only go here for service. More

by mfarrell86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Chaput
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Browne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 22, 2023 -

Bettenhausen FIAT responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. The Bettenhausen Certified Pre-Owned Megastore Team

September 02, 2023

They are always pleasant and informative. They show real professionalism in the care and work. More

by dwfdengr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Chaput
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erubiel Esparza
Report | Print
Sep 07, 2023 -

Bettenhausen FIAT responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. The Bettenhausen Certified Pre-Owned Megastore Team

Sep 07, 2023 -

dwfdengr responded

thanks for your honesty and expertise. it is great to feel like family when you come in.

August 13, 2023

They were a little busy however, they did a great job and I will be returning for maintenance. More

by Macolozuniga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Chaput
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 13, 2023 -

Macolozuniga responded

Nice place for maintenance

Aug 16, 2023 -

Bettenhausen FIAT responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. The Bettenhausen Certified Pre-Owned Megastore Team

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