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Bettenhausen FIAT
Orland Park, IL
233 Reviews
Proud To Call Chicago's South Suburbs Our Home!
As a family owned and operated dealership for over 60 years, we have a great history here in Tinley Park, and Orland Park Illinois. With a loyal and caring family of customers throughout Chicago's south, southwest, east, and northern suburbs, it is our responsibility to take care of them the way that they have taken care of us. That is why we give back to our great town's like Tinley Park, Orland Park, Oak Forest, Palos, Homer Glen, New Lenox, Mokena, Frankfort and all surrounding communities that we call home. From food and toy drives to natural disaster relief efforts, we have been there to assist and support our community and the surrounding areas.
We thank you, our loyal customers. With your loyalty and support, we can continue to do what we do best. That is to actively support our community and our neighbors in a responsible manner while providing great quality vehicles to our loving customers. “ Cars are indeed our business, supporting those in the communities we serve will be our legacy.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 233 reviews
May 11, 2021
I wish to extend my great appreciation for the superb service provided me at Bettenhausen in Orland Park, Ill. by manager Charles Anderson and his erstwhile salesman Charles Johnson. Never before have service provided me at Bettenhausen in Orland Park, Ill. by manager Charles Anderson and his erstwhile salesman Charles Johnson. Never before have I had such excellent service with attention to detail without any hasseling. And I do mean excellent. My thanks to the highest. More
by wmmassie
Employees Worked With
Charles Anderson
April 17, 2021
Awesome buying experience would definitely recommend this dealership very reliable and honest CHARLES JOHNSON helped me get an awesome finance rate and I’m one happy customer dealership very reliable and honest CHARLES JOHNSON helped me get an awesome finance rate and I’m one happy customer More
by Mikael242
Employees Worked With
CHARLES JOHNSON
April 03, 2021
I went to Bettenhausen Megastore and worked with a salesman by the name of Victor Fleifel. I looked at some of the vehicles that they had for sale. After I was done test driving the vehicles, I sat wi salesman by the name of Victor Fleifel. I looked at some of the vehicles that they had for sale. After I was done test driving the vehicles, I sat with Victor at his desk and we had a conversation. I explained to him that unfortunately, I was unable to make a purchase from him at that moment because I needed my wife's agreement on the purchase of the vehicle before I made it. He then spent the next 20 minutes trying to pressure and persuade me to purchase a vehicle from him in spite of me telling him repeatedly that I was unable to do so until I received my wife's agreement on the vehicle purchase. One comment he made was that if my wife got mad at me for making the vehicle purchase without her agreement and then left me for a month, then what's wrong with that? I get the vehicle that I want and a month without my wife. He sees nothing but positives in that situation. He even said that he sends his wife off to the country of Jordan every year, so that he can get a break away from her. Then the next day, he calls and leaves me a voice mail message to follow up with me about when I would be able to bring my wife into the dealership to check out the vehicle that I was interested in. He unfortunately, did not hang up his phone fully because, I then hear him make a comment to someone and I quote, "Looking at five different vehicles, what a f**king dreamer." Now he claims that the comment was about a different customer and not me, but if he made that comment to a coworker about this other customer, what comments has he made about me and other customers that he's worked with who don't purchase a vehicle from him before? I really think that you should consider whether you want to do business with this man and dealership who makes disrespectful comments with profanity in them about their customers? I know that I'm taking my business to a different dealership because I don't deserve to be treated this way; I hope that you make the same choice. More
by Cosmo
Employees Worked With
Victor Fleifel
March 31, 2021
Bought a 2021 Chevrolet Silverado Z71 with 1800 miles. The original sales order showed Z71 floor mats but the floor mats were not in vehicle. Asked them about it and they said no floor mats come with. Who The original sales order showed Z71 floor mats but the floor mats were not in vehicle. Asked them about it and they said no floor mats come with. Who sales a vehicle and takes out the floor mats that come with it More
by ihcsecured
Employees Worked With
Charles Johnson
March 24, 2021
My salesman Charles Johnson was very reliable, helpful and friendly.....a good guy overall. Staff was very friendly also I had a overall great experience!! Thanks and friendly.....a good guy overall. Staff was very friendly also I had a overall great experience!! Thanks More
by mdase2005
Employees Worked With
Charles Johnson
June 19, 2020
Our experience was wonderful as usual. We have purchased 4 vehicles over the last 3 years at Bettenhausen and have dealt with Mark Anderson each time. He has always gone above and beyond to make us feel lik 4 vehicles over the last 3 years at Bettenhausen and have dealt with Mark Anderson each time. He has always gone above and beyond to make us feel like the most important clients in the dealership. We will be back again. And we always recommend Mark to our friends. More
by Dennis
Employees Worked With
Mark Anderson
May 18, 2020
Great Out of State Buying Experience We are from Buffalo, NY. Dealers around here did not return our calls when trying to purchase a used vehicle during Covid-19. I called Bettenhausen af We are from Buffalo, NY. Dealers around here did not return our calls when trying to purchase a used vehicle during Covid-19. I called Bettenhausen after finding they had a 2019 Chrysler 300 that we were interested in. Salesman Mark A. was a pleasure to do business with and made sure the process was quick and painless. There were a few hiccups after the purchase and Mark followed up and made everything right. I would definitely recommend this dealership to friends and family. More
by Snobeeler
Employees Worked With
Mark Anderson
March 08, 2020
found what i was looking for saw a jeep that I liked called and Jake told me the vehicle was available he told me when I come in see Gerardo . Once I got saw a jeep that I liked called and Jake told me the vehicle was available he told me when I come in see Gerardo . Once I got there Gerardo was very friendly told me he heard I was coming in he told me that Jose would be helping me so we sat down and I told him what I was looking for he had the vehicle brought around and after looking it over let me take it for a test drive . I liked the way it drove and although it was a certified used car it had most of what I was looking for we sat down and started looking at the numbers my trade etc. I came home with a new used jeep Jose wasn't pushy or pressured me at all and didn't try selling me something I didn't want it was a complete pleasure dealing with this dealer and Jose More
by csLars
September 23, 2019
Can't keep a promise The big thing I wanted with my car was an actual spare tire, not a kit. I was promised it could be done but would take some time. 6 months later and The big thing I wanted with my car was an actual spare tire, not a kit. I was promised it could be done but would take some time. 6 months later and the sale rep won't even answer my email regarding it. Bunch of lies just to get me to sign. More
by Dissapointed
Employees Worked With
Erubiel Esparza
September 13, 2019
Great experience! I had a wonderful experience working with Jim Ralph here ! He went out of his way to explain the entie process and then find exactly what I was lookin I had a wonderful experience working with Jim Ralph here ! He went out of his way to explain the entie process and then find exactly what I was looking for! More
by Mar
Employees Worked With
James Ralph
