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Bettenhausen FIAT

Orland Park, IL

4.7
238 Reviews
Proud To Call Chicago's South Suburbs Our Home! As a family owned and operated dealership for over 60 years, we have a great history here in Tinley Park, and Orland Park Illinois. With a loyal and caring family of customers throughout Chicago's south, southwest, east, and northern suburbs, it is our responsibility to take care of them the way that they have taken care of us. That is why we give back to our great town's like Tinley Park, Orland Park, Oak Forest, Palos, Homer Glen, New Lenox, Mokena, Frankfort and all surrounding communities that we call home. From food and toy drives to natural disaster relief efforts, we have been there to assist and support our community and the surrounding areas. We thank you, our loyal customers. With your loyalty and support, we can continue to do what we do best. That is to actively support our community and our neighbors in a responsible manner while providing great quality vehicles to our loving customers. “ Cars are indeed our business, supporting those in the communities we serve will be our legacy.
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15941 S 94th Ave

Orland Park, IL

60462

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Showing 238 reviews

January 03, 2025

Sam was a delight to deal with from start to finish. I know this is crazy to say about a salesperson but he was honest and I actually trusted him. He delivered above and beyond our expectations. Your se More

by wdelpercio
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessica Chaput
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Jody
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 03, 2025

Horrible service department, untrustworthy used car dealer. Outright lies and coverup of known issues . Stay away from these guys More

by Jlogerfo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andy Browne
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Jaber
December 22, 2024

Bought two cars from Bettenhausen. A Jeep and a Town & Country in the same year. Absolutely the worst decision. They are great at selling warranties but the service department does eve More

by Marino134
Recommend Dealer
No
Employees Worked With
Ryan
Dec 24, 2024 -

Bettenhausen FIAT responded

Thank you for sharing your experience with us. We understand your frustrations regarding the warranty service for your Jeep and Town & Country. Your feedback is valuable, and we take it seriously as we strive to maintain high standards at Bettenhausen Certified Used Car Mega Store. We encourage you to reach out to us directly so we can address your concerns more effectively. Your satisfaction is important to us, and we want to ensure that your future experiences are more positive. The Bettenhausen Certified Pre-Owned Megastore Team

December 21, 2024

John Jaber was awesome. It was a great experience. I would highly recommend Bettenhausen. Great experience. More

by mcallahan77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Jaber
Dec 24, 2024 -

Bettenhausen FIAT responded

We're thrilled to hear that you had a great experience with us at Bettenhausen Certified Used Car Mega Store. Your recommendation means a lot to us! We hope to see you again soon. Safe driving! The Bettenhausen Certified Pre-Owned Megastore Team

December 01, 2024

Sam Jody did a great job and was very patient during my sale. This is the 4th car I have purchased from this dealer. Service is great also More

by Fish60
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Jody
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2024 -

Bettenhausen FIAT responded

Thank you for your wonderful feedback! We're thrilled to hear that Sam Jody provided you with excellent service and patience during your sale. It's fantastic to know that you've chosen Bettenhausen Certified Used Car Mega Store for your car purchases multiple times. We appreciate your loyalty and look forward to helping you again in the future! The Bettenhausen Certified Pre-Owned Megastore Team

November 13, 2024

Professional, friendly and respectful went out of their way to answer all my questions. Amazing More

by Unity10141
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Browne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Potter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2024 -

Bettenhausen FIAT responded

Thank you for your wonderful review! We’re thrilled to hear that our team at Bettenhausen Certified Used Car Mega Store was professional, friendly, and respectful during your experience. It's our goal to provide exceptional service and ensure all your questions are answered. We appreciate your feedback and look forward to assisting you again in the future! The Bettenhausen Certified Pre-Owned Megastore Team

October 21, 2024

Great dealership great people to work with will definitely come back Keep up the great work More

by cluczak
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessica Chaput
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Jody
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2024 -

Bettenhausen FIAT responded

Thank you for your wonderful review! We at Bettenhausen Certified Used Car Mega Store truly appreciate your kind words. We're glad to hear you had a positive experience with our team. We look forward to seeing you again next time! The Bettenhausen Certified Pre-Owned Megastore Team

September 15, 2024

Candice has always taken care of us, both our Jeeps are fixed correctly when she is the service advisor. My 16 Jeep Summit is now operating as designed. Thank you Candice. More

by m_worley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Candice
Sep 17, 2024 -

Bettenhausen FIAT responded

Thank you for your wonderful feedback! We’re thrilled to hear that Candice has provided exceptional service and that your 16 Jeep Summit is running perfectly. At Bettenhausen Certified Used Car Mega Store, we strive to ensure all our customers have a great experience. We appreciate your trust in us and look forward to assisting you again in the future! The Bettenhausen Certified Pre-Owned Megastore Team

Sep 17, 2024 -

m_worley responded

Thank you

August 29, 2024

Very patient and not pushy. Listened to what I was looking for and helped me find something in my price range. More

by achoover
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shannon Magurany
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Jody
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2024 -

Bettenhausen FIAT responded

Thank you so much for your kind words! We truly appreciate your feedback about our team being patient and attentive to your needs at Bettenhausen Certified Used Car Mega Store. It’s great to hear that we could help you find a vehicle within your price range. We hope to see you again for your future car needs! The Bettenhausen Certified Pre-Owned Megastore Team

August 28, 2024

The service I receive at Bettenhausen is superb! This is my second car I have purchased from here and would definitely recommend to others. More

by dkjackson63
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessica Chaput
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2024 -

Bettenhausen FIAT responded

Thank you so much for your kind words! We're thrilled to hear that you've had a superb experience at Bettenhausen Certified Used Car Mega Store and that this is your second purchase with us. Your recommendation means a lot to us! We look forward to serving you again in the future. Safe travels in your new vehicle! The Bettenhausen Certified Pre-Owned Megastore Team

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