Bettenhausen Chrysler Dodge Ram- Service Center

Excellent experience for warranty service I stopped in without an appointment and wasn't sure if they would be able to get my vehicle in on such short notice. Not only did they take my vehicle I stopped in without an appointment and wasn't sure if they would be able to get my vehicle in on such short notice. Not only did they take my vehicle but they performed all needed repairs the same day. All of my service needs were met and I was in and out of there fast. Very courteous service department staff and Joe P. the service manager went out of his way to help me. Thanks again! More

Excellent Service Came in for an oil change and was in and out in no time at all. Service has been exceptional since day one of my first ever Jeep purchase! Highly rec Came in for an oil change and was in and out in no time at all. Service has been exceptional since day one of my first ever Jeep purchase! Highly recommend Bettenhausen Chrysler Jeep! More

Bettenhausen is the best! I bought my first brand-new car at 19 (yikes almost 40 years ago) and it was a Plymouth Horizon so suffice it to say I've been a Chrysler girl my enti I bought my first brand-new car at 19 (yikes almost 40 years ago) and it was a Plymouth Horizon so suffice it to say I've been a Chrysler girl my entire life. Buying my 2015 Grand Caravan was a snap at Bettenhausen. Fair prices, great people to work with and service there is outstanding. I highly recommend this dealership to anyone! More

My PT Cruiser My car is 14 yrs old with only 59,000 mikes. Bettenhausen has worked on her before and they were my choice this time. They are friendly, efficient a My car is 14 yrs old with only 59,000 mikes. Bettenhausen has worked on her before and they were my choice this time. They are friendly, efficient and fair. Thanks guys she is running like a new car again More

ECO Diesel Oil Change and Fuel Filter Change Dealership is awesome ! From the minute I walked in I was greeted with a smile and taken care of asap. Price quoted and the price charged was the sa Dealership is awesome ! From the minute I walked in I was greeted with a smile and taken care of asap. Price quoted and the price charged was the same. No up charge or any issue's. I didn't buy my truck from these guys, but they treated me like I did. You don't get that at every dealer. the dealership is really nice and clean. Very Cool. I will be back for service and possibly my next vehicle. Well Done. More

Service On New Years Eve I picked up a nail and had a leak in one of my tires. I didn't have an appointment but brought my truck into service fully expecting On New Years Eve I picked up a nail and had a leak in one of my tires. I didn't have an appointment but brought my truck into service fully expecting to have to leave it...they took it in right away and with several customers ahead of me they still fixed my tire in no time. In addition to fixing the tire, they cleaned my truck inside and out. Everyone from the Danny V. the service adviser to the porter who brought up my spotlessly clean truck they made the inconvenience of a flat tire on a very cold day into a pleasant experience. More

Great Experience We bought a used mini van decided to install a dvd player and came across some other issues with the vehicle, and they took care of everything for us. We bought a used mini van decided to install a dvd player and came across some other issues with the vehicle, and they took care of everything for us. More

Great work Bought a used mini van decided to upgrade and install a dvd player, also some other issues with the vehicle. Very impressed with quality and service. Bought a used mini van decided to upgrade and install a dvd player, also some other issues with the vehicle. Very impressed with quality and service. More

What I would call FRAUD and plain greed My son purchased a Dodge Dart and did not experience any problems with the transaction. Time for service... different story! Check engine light comes My son purchased a Dodge Dart and did not experience any problems with the transaction. Time for service... different story! Check engine light comes on during a road trip, takes it to the dealer thinking it should be under warranty. Less than 16k on it and dealer said AGS sensor was broken. AGS louvers are in the grill apparently for mileage improvement. Anyway Dealer said someone damaged it by hitting something but there was no evidence of that at all. Only 1 code pulled up (P1D73) They also stated that there was another sensor that was bad and they would order that and replace under warranty. Well, I decided to investigate and found the plastic cover on the AG Sensor / Motor had come loose on one side. Very easy to snap back in place and that fixed the problem with the AGS. Dealer wanted $600 + labor to fix what I did for $0. Also they never called back for the other sensor that they reported as being bad. Not only do I sense the dealer of trying to take advantage of a customer by replacing parts that could have been easily fixed but I also believe they were trying to defraud Dodge by saying there was another sensor bad that they would replace under warrant. NEVER again!!! Do not go here for any service. More

lousey service department. Service department needs work, under staffed and out of date. After spending 50k on a new vehicle don't expect any special favors from the service dep Service department needs work, under staffed and out of date. After spending 50k on a new vehicle don't expect any special favors from the service department when you need it especially 3 days later when you try to get your car serviced on again because it was not done correct the first time. More