Bettenhausen Chrysler Dodge Ram- Service Center
Tinley Park, IL
856 Reviews of Bettenhausen Chrysler Dodge Ram- Service Center
Service dept I was referred to your service department by one of your sales managers, Jamie Kwak. My VW had been leaking oil badly, and not only did the VW dealers I was referred to your service department by one of your sales managers, Jamie Kwak. My VW had been leaking oil badly, and not only did the VW dealership not fix it correctly, but charged me over a grand to do so. I was met with nothing less than exceptional customer and mechanical service from Bettenhausen--from Jamie helping me set everything up, to Rob Adams taking time out of his day to see exactly what was wrong with my Jetta, Tony Gibson for fixing my car (in record time!) and Jake B. and Joseph Prno keeping me updated on everything...I cannot say enough. I would have paid double what VW charged me for the service I received, yet I only paid a fraction! The quality of work, met with the outstanding team work and dedication of the employees--there is no other dealership to go to other than Bettenhausen!! More
Above and beyond hassle free experience the service department has exceeded my expectations just as the sales department did when I bought my vehicle. This is a great place that is changing the service department has exceeded my expectations just as the sales department did when I bought my vehicle. This is a great place that is changing my opinion of dealerships. More
As always, service was great. The service rep. Jake was the best. They took care of our issues with our Dodge Charger and had us back on the road sooner then expected. That is why The service rep. Jake was the best. They took care of our issues with our Dodge Charger and had us back on the road sooner then expected. That is why I drive 35 to get the great service. More
outstanding I really don't know where to start i have had fantastic experience with Bettenhausen i have made 2purchases from then and worked Nick Pattenaude both I really don't know where to start i have had fantastic experience with Bettenhausen i have made 2purchases from then and worked Nick Pattenaude both times i finely found a salesman i worked well with and that truly cares (cared) about me the customer and not just the sale and the service department was just as great . if you are in the looking to purchase a new car you have to shop here! More
Car's first oil change I brought our 2015 Cherokee in for it's first oil change at 7,500 miles. The dealership took care of the service and washed the car for me. Overall, i I brought our 2015 Cherokee in for it's first oil change at 7,500 miles. The dealership took care of the service and washed the car for me. Overall, it was a very good experience. More
Outstanding service Just had my 2015 Jeep Cherokee Trailhawk in for routine maintenance. Couldn't be any happier with the care and pride the staff showed for something as Just had my 2015 Jeep Cherokee Trailhawk in for routine maintenance. Couldn't be any happier with the care and pride the staff showed for something as easy as an oil change. More
Awful I went in for a oil change and I am still having a awful experience. Frist, of all it took way over a hour. They losted my wheel lock lug nut bolt, a I went in for a oil change and I am still having a awful experience. Frist, of all it took way over a hour. They losted my wheel lock lug nut bolt, and now my car is running poorly. It is stalling out I had to get a tow. My car has Never Ever ran so bad. I went to 2 different car part places to attempt to get my car running like before and they said that other people have come in with the same type of issues After they had their car serviced at Bettenhausen. So, please be aware of this place. I called the manger and was transfer on the phone over and over again and it took 15 minutes before I was able to talk to him. And of course he Never called me back!! More
Great service and value The service staff is always helpful and prices are affordable. Wait times are very short at this dealership. I would recommend this dealership to all The service staff is always helpful and prices are affordable. Wait times are very short at this dealership. I would recommend this dealership to all my family and friends. More
Oil change Service was great! Customer service was exceptional The oil change was done quickly . I recommend this dealership. I have had other cars in the past Service was great! Customer service was exceptional The oil change was done quickly . I recommend this dealership. I have had other cars in the past but Bettenhausen surpasses all others in customer service! More
Top of the line service I bring my Charger in for regular maintenance every few months. The professionalism, courtesy and attention you expect from a well organized service I bring my Charger in for regular maintenance every few months. The professionalism, courtesy and attention you expect from a well organized service department are what I always get. If there was an extra star I would put it in there for this service team. More