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Bettenhausen Chrysler Dodge Ram- Service Center

Tinley Park, IL

4.9
856 Reviews

856 Reviews of Bettenhausen Chrysler Dodge Ram- Service Center

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July 08, 2021

My problem was solved with my Chrysler Pacifica. It was a 2 1/2 hour wait with an appointment. There is enough seating and the choice of a free beverage help with the wait. More

by A.Moore
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle
Jul 13, 2021 -

Bettenhausen Chrysler Dodge Jeep Ram responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Bettenhausen Chrysler Dodge Jeep RAM Team

July 07, 2021

Great Dealership. Very friendly and helpful staff. Great Dealership. Very friendly and helpful staff. Service advisor’s are knowledgeable and helpful. Service Department is top notch too. F More

by Dan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Nowak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy Sara Sheean. , Steve Lewis
Jul 12, 2021 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Bettenhausen Chrysler Dodge Jeep RAM Team

July 07, 2021

GREAT SERVICE DEPARTMENT AND THE STAFF WAS VERY HELPFUL.THEY TOOK CARE OF ME AS SOON AS I PULLED IN.THE SERVICE I NEEDED WAS TAKEN CARE OF . PAM AT THE SERVICE DESK KEPT ME INFORMED AS TO HOW MY CA More

by RBASKIN
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
PAM, AND JOE PERNO
Jul 07, 2021 -

RBASKIN responded

GREAT PAM AND JOE WERE OUTSTANDING

July 07, 2021

Went out of the way to provide excellent service. Looked into a warranty that was passed down with the car and found us the best option More

by mklemm679
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
can't remember
Jul 12, 2021 -

Bettenhausen Chrysler Dodge Jeep Ram responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Bettenhausen Chrysler Dodge Jeep RAM Team

July 07, 2021

They are the best. If they sell it or service or service the vehicle of your choice, then buy it and service it there! Awesome! More

by Scumfrog
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Aquieri and Amy Hayes
Jul 12, 2021 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Bettenhausen Chrysler Dodge Jeep RAM Team

July 06, 2021

The service was done promptly. The service attendant Dean S, was very helpful and knowledgeable. He was thorough and saw that everything was attended. Another service attendant, Chris, was also helpful and More

by Tjmonaco
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dean Siensa, Chris (don’t have last name),
Jul 09, 2021 -

Bettenhausen Chrysler Dodge Jeep Ram responded

We cannot thank you enough for this glowing review of our service center! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Bettenhausen Chrysler Dodge Jeep RAM Team

July 03, 2021

Kyle in service did a great job keeping me informed of the progress being made on the Jeep repairs. They also took care of a recall on the Jeep that i was not aware of. More

by MikeM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle
Jul 08, 2021 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thanks for your awesome review, Mike! We're very happy to hear that Kyle was of such great help to you. He takes pride in his customer service and always makes sure our customers know everything that is going on! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, Bettenhausen Chrysler Dodge Jeep RAM Team

July 03, 2021

I brought my new Jeep in for the first time for service. Amanda politely and professionally walked me through the routine without incident. I was treated like I was the only customer of the day and my Jee More

by Cluster4558
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Troy Bettenhausen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda
Jul 08, 2021 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thanks for the great feedback! We're very happy that Amanda was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! All the best, Bettenhausen Chrysler Dodge Jeep RAM Team

July 03, 2021

I purchased this vehicle at Bettenhausen in December. It has been serviced only at this dealer. The service advisors are exceptional. I'll be back More

by kfalvey10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Altieri and Amy Hayes
Jul 08, 2021 -

Bettenhausen Chrysler Dodge Jeep Ram responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Regards, Bettenhausen Chrysler Dodge Jeep RAM Team

July 03, 2021

Great service department and the staff is awesome to work with. They always take the time to explain what needs to be done and how long it will take. More

by joseph.digiacomo
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Ortiz
Jul 08, 2021 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Joseph, thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! Kind regards, Bettenhausen Chrysler Dodge Jeep RAM Team

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