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Bettenhausen Chrysler Dodge Ram- Service Center

Tinley Park, IL

4.9
856 Reviews

856 Reviews of Bettenhausen Chrysler Dodge Ram- Service Center

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September 02, 2021

The shop is always clean, the service team is always there to help you and answer any questions. Amanda was right there waiting for me when i pulled in and took no time taking care of me. More

by Shabaz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda in the service department is awesome.
Sep 08, 2021 -

Bettenhausen Chrysler Dodge Jeep Ram responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Bettenhausen Chrysler Dodge Jeep RAM Team

September 01, 2021

As always I received top quality service from Bettenhausen. I had to have my truck towed in for a problem in the front axle. Dean, my service advisor, got me checked in quickly and kept in consta More

by jproth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dean
Sep 07, 2021 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Bettenhausen Chrysler Dodge Jeep RAM Team

September 01, 2021

Sudden issue arose. I called Kyle and he told me to bring it right in. Wasn't sure how long it might take with the mechanic strike on going. The problem was dealt with swiftly and we we're able to ta More

by Walrus538
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Mantra ( I believe that s the right spelling )
Sep 07, 2021 -

Bettenhausen Chrysler Dodge Jeep Ram responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Bettenhausen Chrysler Dodge Jeep RAM Team

August 31, 2021

I have always enjoyed taking my vehicle to Bettenhousen. The dealership is always clean, they have juice or coffee, or water and popcorn while you wait. The agents are respectful and courteous. They have th More

by jrichmond53
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy, Amy, Jackie
Sep 03, 2021 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Bettenhausen Chrysler Dodge Jeep RAM Team

August 31, 2021

My service Advisor was professional and polite. Dealership was clean and inviting!! Great experience! Work completed in a timely manor. I Love the complementary drinks and snacks More

by jz7314
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Lewis, Jake Banjeglav, Marcela Perez
Sep 03, 2021 -

Bettenhausen Chrysler Dodge Jeep Ram responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Bettenhausen Chrysler Dodge Jeep RAM Team

August 31, 2021

The staff is very nice. The waiting area is comfortable. Good experience. This dealership worked hard to sell me the car and works hard to keep me coming back. More

by Jlmckni
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Lewis, Jake Banjeglav, Marcela Perez
Aug 31, 2021 -

Jlmckni responded

Excellent people and excellent service each time.

August 31, 2021

It's always a pleasure bringing my vehicle to Bettenhausen service dept. Everybody is very friendly and they make you feel welcome. The work gets done on time and it's done right. We just bought More

by ErvH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dean Siensa service dept.
Sep 03, 2021 -

Bettenhausen Chrysler Dodge Jeep Ram responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Bettenhausen Chrysler Dodge Jeep RAM Team

Sep 04, 2021 -

ErvH responded

We would also like to thank Abdul in sales and any others connected with the purchase of our 2021 Jeep Grand Cherokee L. You made buying this vehicle very stress free! Thanks again for everything!

August 31, 2021

Great customer service. Always fast service. Feel very comfortable talking to Representative. Will always go to this dealership had bad experience With Mancaris will never go Back To Mancaris Only B More

by joanie.avery
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy
Sep 03, 2021 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Joanie, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Bettenhausen Chrysler Dodge Jeep RAM Team

August 25, 2021

Very clean great customer service very knowledgeable explaining they take time to explain what's going on with your vehicle the parts department is good too. More

by Jay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Any
Aug 25, 2021 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Bettenhausen Chrysler Dodge Jeep RAM Team

August 24, 2021

Great please to have your service done. Amanda went above and beyond to help me out. Please give her a raise or a new car! More

by runjazz1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda
Aug 25, 2021 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Bettenhausen Chrysler Dodge Jeep RAM Team

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