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Bettenhausen Chrysler Dodge Ram- Service Center

Tinley Park, IL

4.9
856 Reviews

856 Reviews of Bettenhausen Chrysler Dodge Ram- Service Center

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September 15, 2021

AMY, service dept, did a great job for me. schedle my appt. Ihad a oil change. done in 1 hour. More

by George Xanos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
AMY-servoce rep
Sep 15, 2021 -

George Xanos responded

AMY in service dept did a grat job for a oil change

Sep 15, 2021 -

George Xanos responded

Bettenhausen, Chrysler DODGE Jeep Ram, Tinley Park, ill. AMY my service Rep, Help me for an Oil Change on my 2016 Chrysler Town & Country And it took only 1 hour for the oil change, She always help me with any problems for repairs. I recommend her highly. George Xanos Orland Park, ill

September 15, 2021

Amanda was excellent and professional. In and out in a timely manner for the work performed on my old vehicle. Also drove out with a new car, with the help of Steve Callan. More

by lazvel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Altieri, Steve Callan
Sep 20, 2021 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Bettenhausen Chrysler Dodge Jeep RAM Team

September 14, 2021

I went in without an appointment for tire repair. I was advised initially if the possible wait time, however, was never discouraged from staying or told that an appointment was MANDATORY, as had been done More

by TRIP
Recommend Dealer
Yes
Employees Worked With
Scott Abramowicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Can’t recall name if service person
Sep 17, 2021 -

Bettenhausen Chrysler Dodge Jeep Ram responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Bettenhausen Chrysler Dodge Jeep RAM Team

September 13, 2021

changed my oil. service a little slower than usual because of the other local dealers mechanics are on strike so a lot of unexpected traffic is coming in. More

by carolo
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Lewis
Sep 16, 2021 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Bettenhausen Chrysler Dodge Jeep RAM Team

September 10, 2021

Kyle and the service department were exceptional in providing great customer service and communicated what repairs were needed in a timely fashion. I would say they were more than adequate! Thanks agai More

by shannonvisser33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Mandra
Sep 15, 2021 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Shannon, thank you for the feedback! We are happy to hear about your positive experience at Bettenhausen Chrysler Dodge Jeep RAM, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Bettenhausen Chrysler Dodge Jeep RAM Team

September 09, 2021

The service was wonderful. The service tech Jackie was AMAZING! I found a dealership that I will now go to for now on! Thank you More

by Jmj0422
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackie
Sep 14, 2021 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Bettenhausen Chrysler Dodge Jeep RAM Team

Sep 14, 2021 -

Jmj0422 responded

No concerns at this time.

September 09, 2021

Always fast and professional. Never had an issue with the services they provide. Free coffee and a comfortable waiting area and the time just flies by. 5 star for sure! More

by SZ1959
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda
Sep 14, 2021 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for this amazing review! We really appreciate your business. Bettenhausen Chrysler Dodge Jeep RAM Team

September 08, 2021

Jackie the service tech was outstanding. She was courteous, professional, and gave a good estimate on the time it would take for the service to be completed. In addition, she even called the next More

by barbara.leisinger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackie
Sep 10, 2021 -

Bettenhausen Chrysler Dodge Jeep Ram responded

It is always our goal to earn your 5-star rating, Barbara. However, it seems as if we came up short this time. We would very much appreciate learning more about your particular experience and what we can do to earn those additional stars in the future. We look forward to hearing from you. Thank you! Bettenhausen Chrysler Dodge Jeep RAM Team

September 07, 2021

Everything was perfect except that there was no rack for my tire rotation that I had a prepaid package for and now I can’t make an online appointment anywhere for just a tire rotation More

by wildrovergsp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackie
Sep 10, 2021 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Bettenhausen Chrysler Dodge Jeep RAM Team

September 07, 2021

Very friendly, quick, and everything was explained very well. The process was very easy and smooth. They have a great operation in Service for getting you in and out. More

by Mark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Osmolak
Sep 10, 2021 -

Bettenhausen Chrysler Dodge Jeep Ram responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Bettenhausen Chrysler Dodge Jeep RAM Team

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