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Bettenhausen Chrysler Dodge Ram- Service Center

Tinley Park, IL

4.9
856 Reviews

856 Reviews of Bettenhausen Chrysler Dodge Ram- Service Center

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October 29, 2021

Jackie was extremely helpful and knowledgeable. I needed an oil change and she recommended needed service due to the mileage on the vehicle. She gave me an ETA for competition of the work and it was actual More

by Kurt Kuh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackie
Nov 02, 2021 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thanks for your outstanding review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Bettenhausen Chrysler Dodge Jeep RAM Team

October 29, 2021

came in for service. Danny Velazquez was great as were the cashiers, Kaitlyn and her co-worker. I'm sorry I don't remember her name. I will always come back to Bettenhausen CDJR. More

by Fbronco61
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Velazquez
Nov 02, 2021 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Bettenhausen Chrysler Dodge Jeep RAM Team

October 28, 2021

I never have had a bad experience with this dealership. The staff has always been friendly and helpful. More

by Steve134
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy
Nov 02, 2021 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Bettenhausen Chrysler Dodge Jeep RAM Team

October 28, 2021

The time before the Jeep was repaired could have been better. The drain tubes have been leaking and replaced at least three or four times. More

by mtropp1951
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jake Banjeglav
Nov 02, 2021 -

Bettenhausen Chrysler Dodge Jeep Ram responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Bettenhausen Chrysler Dodge Jeep RAM Team

October 28, 2021

Excellent service-they always do a good job! Have been going there for many years. More

by Snowladyjo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Osmolak - explained what had to be done-very caring-helpful
Nov 02, 2021 -

Bettenhausen Chrysler Dodge Jeep Ram responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Bettenhausen Chrysler Dodge Jeep RAM Team

October 28, 2021

Amanda was amazing with her customer service and kept me informed every step of the way. More

by Patricia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda
Nov 02, 2021 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for this amazing review! We really appreciate your business. Bettenhausen Chrysler Dodge Jeep RAM Team

October 22, 2021

This dealership is top notch! Always a Pleasant experience from service to the shuttle drivers. More

by Nomar138
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ricco
Oct 26, 2021 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the shuttle we provided and the thorough service you received from us. If there's anything more that we can do, please come back and see us again. Take care! Bettenhausen Chrysler Dodge Jeep RAM Team

October 22, 2021

The dealership is clean. Amy Hayes was very polite, professional, and knowledgeable. My oil change was completed in a timely fashion. More

by Julie.Tenerelli
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Hayes
Oct 22, 2021 -

Julie.Tenerelli responded

The staff was knowledgeable and kept me informed of the status of my vehicle and the work being done on it.

October 22, 2021

Service was great. Although it took a week to repair my car they went above and beyond to find original parts considering it is 20 years old More

by gkoz953
Recommend Dealer
Yes
Employees Worked With
Danny Velazquez, Troy Bettenhausen
Oct 26, 2021 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Bettenhausen Chrysler Dodge Jeep RAM Team

October 21, 2021

Always very friendly, they treat you like you are part of the family. Always a pleasant experience. More

by Emik207
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackie
Oct 26, 2021 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for recognizing your experience at Bettenhausen . We consider customers as part of our family, and as an extended part of our family, we want you to receive the kind of treatment each of us would want and expect. We look forward to working with you in the future and hope you keep us in mind the next time you are car shopping. Bettenhausen Chrysler Dodge Jeep RAM Team

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