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Bettenhausen Chrysler Dodge Ram- Service Center

Tinley Park, IL

4.9
874 Reviews

874 Reviews of Bettenhausen Chrysler Dodge Ram- Service Center

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November 21, 2022

Jackie your service representative was wonderful. I arrived and the young man told me I would have to wait 3-4 hrs. I said no. Jackie saved the day! She talked to me and explained that I had an appo More

by Dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie. Service Dept.
Nov 28, 2022 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Reviews like yours are truly a breath of fresh air, Dave! Jackie is truly an invaluable asset and we appreciate everything that she does. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Bettenhausen Chrysler Dodge Jeep RAM Team

November 19, 2022

Very courteous and knowledgeable service department and they didn’t pressure me into anything other than what I brought the car in for More

by bslamaster77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Pattenaude
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2022 -

Bettenhausen Chrysler Dodge Jeep Ram responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Bettenhausen Chrysler Dodge Jeep RAM Team

November 18, 2022

Great customer service with fair prices! What more could you ask for? This is our go to dealership. More

by MJP9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie
Nov 23, 2022 -

Bettenhausen Chrysler Dodge Jeep Ram responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Bettenhausen Chrysler Dodge Jeep RAM Team

November 18, 2022

I would like to express how professional courtesy and pleased with the service that was given to me at this dealership More

by Austine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny V, Steve Lewis, Jake Banjeglav, Marcela Perez
Nov 23, 2022 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for reaching out, Austine! Reviews like these mean the world to us here at our dealership. Take care and have a great day. Bettenhausen Chrysler Dodge Jeep RAM Team

November 18, 2022

Excellent dealership from the purchase of the car to the maintenance service! Most recently, Amy in service truly made my experience remarkable! She was accommodating, helpful and friendly. She scheduled sh More

by Jill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Hayes
Nov 23, 2022 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Jill, your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming to see us. We hope that we can have the opportunity to work with you again soon. Bettenhausen Chrysler Dodge Jeep RAM Team

November 17, 2022

My appointment and rental car were agreed upon before arriving. Mike took the time to make sure everything I brought my truck in for was taken care of. More

by Larry.dusek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Nov 22, 2022 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thanks for your perfect review, Larry! Bettenhausen Chrysler Dodge Jeep RAM Team

November 12, 2022

Always a great service experience. Staff is always friendly and willing to help with any questions. More

by Mklak34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy
Nov 16, 2022 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Bettenhausen Chrysler Dodge Jeep RAM Team

November 08, 2022

Service is exceptional, makes up for the bad experience I had when I bought my Truck, with the salesperson, but would recommend the vehicle service More

by Lito5211
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Nowak
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy in service , exceptional service
Nov 14, 2022 -

Bettenhausen Chrysler Dodge Jeep Ram responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Bettenhausen Chrysler Dodge Jeep RAM Team

November 05, 2022

Exceptional sales staff and service department. My eales rep. Scott and service writer Amanda are definitely an asset to the dealership. More

by Eddie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Abramowicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Troy Bettenhausen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon McHugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Micah Neely
Nov 09, 2022 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Bettenhausen Chrysler Dodge Jeep RAM Team

November 04, 2022

I always receive excellent communication from the service advisors! I appreciate their recommendations to stay up to date on maintenance. More

by susanf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackie Altieri
Nov 09, 2022 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Bettenhausen Chrysler Dodge Jeep RAM Team

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