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Bettenhausen Chrysler Dodge Ram- Service Center

Tinley Park, IL

4.9
854 Reviews

854 Reviews of Bettenhausen Chrysler Dodge Ram- Service Center

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November 19, 2024

Jon M. Was my salesperson and made the purchasing a smooth experience since it was my first car I had no idea what to do. 6 months later I needed service on More

by Joeprizz05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Mirabal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda from Service Dept.
Nov 21, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you so much for your wonderful review! We’re thrilled to hear that your experience at Bettenhausen Chrysler Dodge Jeep RAM was so positive, especially as a first-time car buyer. It’s great to know that Jon was able to assist you and make the purchasing process smooth, and that our service team provided you with excellent support during your tire service. Your recommendation means a lot to us! We look forward to seeing you again for any future needs. Enjoy your new car! Bettenhausen Chrysler Dodge Jeep RAM Team

November 04, 2024

Always there to take good care of me The repair job was great and Rico Lopez was great to work with More

by sefara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Galvan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rico Lopez
Nov 06, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your wonderful review! We appreciate your kind words about Bettenhausen Chrysler Dodge Jeep RAM and are thrilled to hear that Rico took great care of you during your repair experience. We strive to provide excellent service to all our customers. We look forward to seeing you again! Bettenhausen Chrysler Dodge Jeep RAM Team

November 04, 2024

Scheduled maintenance for oil change and tire rotation. Easy to schedule and was in and out in about an hour. More

by JeffJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
Nov 06, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your wonderful review! We’re delighted to hear that you found scheduling your oil change and tire rotation easy, and that you were in and out in about an hour. At Bettenhausen Chrysler Dodge Jeep RAM, we strive to make every service visit efficient and hassle-free. We look forward to seeing you again for your next maintenance needs! Bettenhausen Chrysler Dodge Jeep RAM Team

October 20, 2024

Everyone was very helpful. Service was done in the amount of time that was estimated. More

by bobmadspac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Hilt
Oct 22, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your wonderful review! We're thrilled to hear that you found our team at Bettenhausen Chrysler Dodge Jeep RAM helpful and that your service was completed within the estimated time. We appreciate your feedback and look forward to seeing you again for your future needs! Bettenhausen Chrysler Dodge Jeep RAM Team

October 18, 2024

I purchased my 2023 Pacifica from Bettenhausen because my previous experience with them was outstanding. Their exceptional customer service and skilled mechanics have made me a loyal customer. I have lived a More

by Purple Lady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie
Oct 21, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you so much for your wonderful review! We're thrilled to hear that your experience with Bettenhausen Chrysler Dodge Jeep RAM has been outstanding again, especially with your new 2023 Pacifica. We are grateful for your loyalty and appreciate your kind words about our customer service and skilled mechanics. We look forward to continuing to serve you and hope to see you again soon! Safe travels! Bettenhausen Chrysler Dodge Jeep RAM Team

October 05, 2024

For many years we consistently get extremely fantastic service from everyone. We will continue to use this dealership for all our auto services. More

by sleeson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Pattenaude
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Kletnick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jackie
Oct 08, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your wonderful review! We appreciate your continued trust in Bettenhausen Chrysler Dodge Jeep RAM over the years. It’s great to hear you consistently receive fantastic service from our team. We look forward to serving you for all your auto needs in the future! Bettenhausen Chrysler Dodge Jeep RAM Team

October 04, 2024

Always professional and fixes the problem the first time. Keeps you updated of when you will get your vehicle back More

by mapletree98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocky
Oct 07, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your wonderful feedback! We’re thrilled to hear that you found our team at Bettenhausen Chrysler Dodge Jeep RAM to be professional and efficient in handling your vehicle needs. Keeping our customers informed is a top priority for us. We appreciate your support and look forward to assisting you again in the future! Bettenhausen Chrysler Dodge Jeep RAM Team

September 16, 2024

Rico and technician helped solve check engine light issue. He followed up with a call More

by shupe7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rico in service
Sep 18, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your review! We appreciate you highlighting Rico's dedication in helping you with your check engine light issue at Bettenhausen Chrysler Dodge Jeep RAM. It's great to hear that he followed up with you as well. We look forward to assisting you again in the future! Bettenhausen Chrysler Dodge Jeep RAM Team

September 15, 2024

Great service by Jackie and her daughter all the time! Fast and thorough. I bring both my work and personal trucks here for service. More

by Clearyt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie Alteri and her daughter
Sep 17, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your kind words! We're thrilled to hear that you consistently receive great service from Jackie and her daughter at Bettenhausen Chrysler Dodge Jeep RAM. It's wonderful that you trust us with both your work and personal trucks. We look forward to serving you again in the future! Bettenhausen Chrysler Dodge Jeep RAM Team

September 10, 2024

I have a lifetime warranty on my 2011 Jeep Liberty that I bought through Bettenhausen. I brought it in to the dealer in Orland Park 2 months ago and they put in new head gaskets. That took 3 weeks. The day I More

by kathierush
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Danny Galvan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience with us, Kathie. We understand your frustration regarding the ongoing issues with your Jeep Liberty, especially after the extensive time it has spent in service at Bettenhausen Chrysler Dodge Jeep RAM. We appreciate your effort in communicating with both our service department and Mopar about this situation. While we take every concern seriously, it's important for us to assure you that we treat all customers with the utmost respect, regardless of warranty status or any personal factors. Your satisfaction is important to us, and we are here to help get your Jeep back to optimal condition. Thank you for your patience. Bettenhausen Chrysler Dodge Jeep RAM Team

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