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Bettenhausen Chrysler Dodge Jeep Ram - Service Center

Lockport, IL

4.6
289 Reviews

289 Reviews of Bettenhausen Chrysler Dodge Jeep Ram - Service Center

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February 23, 2025

Today I used the express lane for a routine oil change. I was informed that a software update should be done as part of a factory recall. Everything was completed in reasonable time as I stayed at the deal More

by DAVEDRAKSLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal
February 23, 2025

Work was completed timely. Service advisor kept me well informed throughout the process with any additional issues More

by campagna_1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal Jones
February 22, 2025

The Best! !!!! Outstanding Service!!! Great Work! Good communication. Joey was absolutely fantastic!!! Would definitely go back! More

by seanbarnes3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey
February 20, 2025

I have been going to Bettenhausen for a few years now and I really think I never had a problem with the work done More

by mikerea63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Leon Alvarado
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Silva
February 20, 2025

I’m very pleased with the service that I received, my advisor kept me informed about the progress of my car. She also asked if I wanted a car wash. I appreciate her thoughtfulness. More

by ladon.latimore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal Jones
February 20, 2025

Service department was great as always. Kyle was all over it. Will be coming back More

by Zar
Recommend Dealer
Yes
Employees Worked With
Kyle
February 20, 2025

Crystal was so kind and amazing! ! I brought Jeep in for oil change and received bad news. She did her best to make me feel better and help come up with solution. More

by kellygerv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal
February 20, 2025

Service was done in a timely fashion. Crystal was courteous, helpful, & a pleasure to work with. More

by jagrande17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal Jones...5 stars
February 20, 2025

Amy in service was wonderful. The waiting area was clean and welcoming. Service on my vehicle was impeccable and done in a reasonable amount of time. More

by Durango 2017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy
February 20, 2025

Your service department is fast effective and very friendly. The communication I received was phenomenal. More

by kbakes12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
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