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Bettenhausen Chrysler Dodge Jeep Ram - Service Center

Lockport, IL

4.6
289 Reviews

289 Reviews of Bettenhausen Chrysler Dodge Jeep Ram - Service Center

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March 22, 2025

Great experience from beginning to end. Felt like I was part of the team/ Family member. My car was returned quicker than expected. More

by Razor Chicago
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron from Service department
March 22, 2025

It was great dealing with Bettenhausen! I had to call roadside assistance who were also helpful. The car was towed in, and they started working on it right away. everyone at the dealership More

by Mike 67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny
March 22, 2025

Worst customer service ever and can’t believe how badly disappointed and will not be returning More

by mark101051
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nick Pattenaude
1.0
This rating includes all reviews, with more weight given to recent reviews.
Alan "Big Al" Caruthers II
1.0
This rating includes all reviews, with more weight given to recent reviews.
March 19, 2025

Great experience. Great service knowledgeable service advisors . Would recommend this dealership if you need maintenance on vehicles More

by ZTURISMO5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam reyes-hornbuckle
March 18, 2025

Took for an oil change, & inspections. They forgot to screw back the coolant cap and leaked.. More

by castillo.yanelli26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Crystal, 5 starts
March 16, 2025

Joey was an excellent service provider, he kept me up to date and there weren’t any of the usual surprises More

by koester1615
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey
March 16, 2025

Great experience overall! My advisor was extremely helpful and friendly, they reminded me of some needed maintenance that is due on my vehicle which was appreciated. The new L More

by Nick Hayes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t recall her name, but she was incredibly helpful and friendly.
March 14, 2025

I understand that my Dodge Journey is old and high miles, but to get back with clips missing and plugs disconnected and hoses not hooked back up, is just not how it should be! Now I am having to figure out a More

by mtobolaski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean - Service
March 14, 2025

During a HORRIBLE situation late on a Friday they were able to help me out and get me back on the road quickly I would recommend them to anybody Kyle in service was a life saver More

by BZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle in service
March 11, 2025

Amy was good to work with and made sure to stay connected and informed during the visit. More

by jjhoffman16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy
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