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Bettenhausen Chrysler Dodge Jeep Ram - Service Center

Lockport, IL

4.6
289 Reviews

289 Reviews of Bettenhausen Chrysler Dodge Jeep Ram - Service Center

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March 26, 2025

I have been very happy that the new location has opened as it is much closer to my home. I think that both locations service their customers well. The technicians and advisors are very knowledgeable and More

by kaleman68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacqueline Altieri
March 26, 2025

Actual service was good. People at Service Desk need to acknowledge customers when they arrive. Poor customer relations. More

by justamert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Pattenaude
3.0
This rating includes all reviews, with more weight given to recent reviews.
March 25, 2025

I came in for an update for my vehicle’s computer and I was in and out less then an hour. The waiting room is one of the better ones around and offers free coffee, water, tea and cookies. The service advi More

by rphauser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Gabrielson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joey in service
March 25, 2025

Wait time was little faster than what was stated and they were busy so that’s good More

by jim.zetti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Navarrete
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 25, 2025

Always Fantastic Service Enjoyable Staff and efficient work. Always Satisfied, will always come to Bettenhausen More

by butterfly1482
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Silva
March 24, 2025

The service department always does a great job and excellent communication. Kyle has been my service advisor for years. More

by RRAVELO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Mandra
March 24, 2025

Great service! Completed before estimated time. Great since I took my baby with me. Thank you! More

by maf010501
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember
March 24, 2025

The facility was clean and well maintained. The service staff was friendly and kept me engaged throughout the process. More

by tstruck62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal
March 24, 2025

Very easy and pleasant to deal with. Got in right away for my recall. Always going to Lockport for any issues with my Jeep!! More

by budgraff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Leon Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 23, 2025

Getting my Jeep fixed at the dealership was quick and hassle-free. Excellent service.​​​​​​​​​​​​​​​​ Very Happy. More

by innovativeone1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
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