Back

Bettenhausen Chrysler Dodge Jeep Ram - Service Center

Lockport, IL

4.6
266 Reviews

266 Reviews of Bettenhausen Chrysler Dodge Jeep Ram - Service Center

Sort by
March 29, 2025

excellent service dept. manny franco was very helpful getting things taken care of and texting me and helping with follow up that i needed, before i even came in. repair tec More

by blacksheep24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan "Big Al" Caruthers II
3.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Gabrielson
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2025

Nice and friendly but still professional. Very informative while waiting for work to be done More

by cindy_moran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Navarrete
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 28, 2025

Always a pleasure working with Jamie. We now purchase our 2nd vehicle from her. And Bettenhausen is easy to work with. More

by fitmomma07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Kwak
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 27, 2025

It’s better at Bettenhausen . Thank you for the wonderful service. I will always come to your dealership thank you Kyle. Thank you Brandon. More

by donp9476
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Mchugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Pattenaude
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Bettenhausen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allie Keegan
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 27, 2025

Everyone was very helpful. The dealership is clean and new. I’m very happy with my experience. More

by MS_JOHNSEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Leon Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don Peterson
March 27, 2025

Lies lies lies promised thing I wasn’t given charged more then I was supposed to be charged when I went thru ally. Never got fixed what I was promised I was going to be fixed. No calls or updates and no cal More

by MRBADLUCKY13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kyle in service sucks!
March 27, 2025

Great location! Excellent service - friendly and professional. I will definitely come back when I need additional service on my Jeep! More

by mjboenzi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy
March 26, 2025

Actual service was good. People at Service Desk need to acknowledge customers when they arrive. Poor customer relations. More

by justamert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Pattenaude
3.0
This rating includes all reviews, with more weight given to recent reviews.
March 26, 2025

I have been very happy that the new location has opened as it is much closer to my home. I think that both locations service their customers well. The technicians and advisors are very knowledgeable and More

by kaleman68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacqueline Altieri
March 25, 2025

Wait time was little faster than what was stated and they were busy so that’s good More

by jim.zetti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Navarrete
5.0
This rating includes all reviews, with more weight given to recent reviews.
2
...