Bettenhausen Chrysler Dodge Jeep Ram - Service Center
Lockport, IL
266 Reviews of Bettenhausen Chrysler Dodge Jeep Ram - Service Center
excellent service dept. manny franco was very helpful getting things taken care of and texting me and helping with follow up that i needed, before i even came in. repair tec manny franco was very helpful getting things taken care of and texting me and helping with follow up that i needed, before i even came in. repair tech did a great job diagnosing leak issue, difficult to find i think. russ shuttle driver was great. that shuttle service really helps bring a car in for service when you don't have someone available to pick you back up. josh in sales really was knowledgeable answering all my new vehicle mystery questions. and i wish the new electric wagoneer sport had a regular gas hurricane engine available now. thanks jeepers. More
Nice and friendly but still professional. Very informative while waiting for work to be done Very informative while waiting for work to be done More
Always a pleasure working with Jamie. We now purchase our 2nd vehicle from her. And Bettenhausen is easy to work with. We now purchase our 2nd vehicle from her. And Bettenhausen is easy to work with. More
It’s better at Bettenhausen . Thank you for the wonderful service. I will always come to your dealership thank you Kyle. Thank you Brandon. Thank you for the wonderful service. I will always come to your dealership thank you Kyle. Thank you Brandon. More
Everyone was very helpful. The dealership is clean and new. I’m very happy with my experience. The dealership is clean and new. I’m very happy with my experience. More
Lies lies lies promised thing I wasn’t given charged more then I was supposed to be charged when I went thru ally. Never got fixed what I was promised I was going to be fixed. No calls or updates and no cal then I was supposed to be charged when I went thru ally. Never got fixed what I was promised I was going to be fixed. No calls or updates and no call back from sales manager. Kyle in service sucks at customer service and has a xxxxty attitude. Never will I use your dealership or recommend anyone everything a vehicle from you dealership ever! Worse car but experience I have ever had! More
Great location! Excellent service - friendly and professional. I will definitely come back when I need additional service on my Jeep! Excellent service - friendly and professional. I will definitely come back when I need additional service on my Jeep! More
Actual service was good. People at Service Desk need to acknowledge customers when they arrive. Poor customer relations. People at Service Desk need to acknowledge customers when they arrive. Poor customer relations. More
I have been very happy that the new location has opened as it is much closer to my home. I think that both locations service their customers well. The technicians and advisors are very knowledgeable and as it is much closer to my home. I think that both locations service their customers well. The technicians and advisors are very knowledgeable and they keep you informed as the service is being performed. More
Wait time was little faster than what was stated and they were busy so that’s good were busy so that’s good More