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Bettenhausen Chrysler Dodge Jeep Ram

Tinley Park, IL

4.9
4,137 Reviews
As a family-owned dealership for more than 60 years, Bettenhausen CDJR of Tinley Park is committed to providing the best sales and service experience anywhere. From the moment you walk through our doors, you will notice that we are not your typical dealership.Since 1992 we have been Chicagoland’s only “One Price” Dealer. This decision fueled our growth and our ability to deliver a level of service that most people had never experienced. Then in the fall of 2015 we completed our largest renovation yet, which updated our showroom, offices, and service department all to better serve you, our valued customer. From our new more spacious showroom to our twelve additional service bays, we have the most customer-friendly dealership around. One thing that hasn’t changed, however, is our commitment to complete customer satisfaction. With our One Price, No Hassle sales approach, we have made the car buying experience more enjoyable for you, along with the dedication of an entire staff of people. Our family values, honesty, and fair business practices helped make us what we are today and will be a part of the Bettenhausen family for generations to come. We will always look for new ways to better serve our customers. That’s our promise to you. We invite you to stop in today and experience the difference. Sit in the rugged Jeep Wrangler cabin or bring the family down to see if the Pacifica should be your next minivan. We know you’ll agree that Bettenhausen CDJR is simply the best dealership in Chicagoland! Welcome to the Bettenhausen Family, Michael & Troy Bettenhausen
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8355 W. 159th Street

Tinley Park, IL

60477

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Showing 4,137 reviews

November 11, 2022

Charles Johnson was my sales rep and was and absolute pleasure working with, I highly recommend Charles to work with. More

by Fj31
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2022 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your kind words about Charles! Bettenhausen Chrysler Dodge Jeep RAM Team

November 08, 2022

Service is exceptional, makes up for the bad experience I had when I bought my Truck, with the salesperson, but would recommend the vehicle service More

by Lito5211
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Nowak
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy in service , exceptional service
Nov 14, 2022 -

Bettenhausen Chrysler Dodge Jeep Ram responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Bettenhausen Chrysler Dodge Jeep RAM Team

November 05, 2022

Exceptional sales staff and service department. My eales rep. Scott and service writer Amanda are definitely an asset to the dealership. More

by Eddie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Abramowicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Troy Bettenhausen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon McHugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Micah Neely
Nov 09, 2022 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Bettenhausen Chrysler Dodge Jeep RAM Team

November 04, 2022

Service department is always on their game. My vehicle was purchased there- new- and has been serviced there for 2 years. Very pleased - every time. More

by kfalvey10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy - Service
Nov 09, 2022 -

Bettenhausen Chrysler Dodge Jeep Ram responded

We appreciate your input. We're glad to hear that you are consistently impressed with the service we offer here at Bettenhausen Chrysler Dodge Jeep RAM. If there is anything more we can do for you please come back and see us any time! Take care! Bettenhausen Chrysler Dodge Jeep RAM Team

November 04, 2022

The service department is always friendly and quick in resolving or setting up what is needed for my Jeep…They even offer suggestions of services that would be good for down the road for the Jeep and are More

by Mikey O
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Pattenaude
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2022 -

Bettenhausen Chrysler Dodge Jeep Ram responded

We truly appreciate you taking the time to write about your experience at our service department, Mikey. Bettenhausen Chrysler Dodge Jeep RAM Team

November 04, 2022

I always receive excellent communication from the service advisors! I appreciate their recommendations to stay up to date on maintenance. More

by susanf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackie Altieri
Nov 09, 2022 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Bettenhausen Chrysler Dodge Jeep RAM Team

November 03, 2022

Jackie is the best, friendly, courteous and professional, very straight forward about wait times, usually spot on! Always a pleasure to deal with! More

by kblynch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackie-service
Nov 08, 2022 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Reviews like yours are truly a breath of fresh air! Jackie is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Bettenhausen Chrysler Dodge Jeep RAM Team

November 03, 2022

The staff in Express Lane is always very nice and professional! Always get me in and out fast! More

by mtobolaski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda
Nov 08, 2022 -

Bettenhausen Chrysler Dodge Jeep Ram responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Bettenhausen Chrysler Dodge Jeep RAM Team

November 03, 2022

great service and staff they did a 27 point inspection and found the shocks need to be replaced Jackie is the BEST More

by dlafaire18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JACKIE ALTIERI
Nov 08, 2022 -

Bettenhausen Chrysler Dodge Jeep Ram responded

We appreciate your kind words about our service team. Thank you for choosing Bettenhausen Chrysler Dodge Jeep RAM for your vehicle needs. Bettenhausen Chrysler Dodge Jeep RAM Team

November 03, 2022

Impeccable customer service and Brion Parrish’s professionalism is beyond compare. Will certainly do business again. More

by Brag Worthy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brion Parrish
Nov 08, 2022 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for this amazing review! We really appreciate your business. Bettenhausen Chrysler Dodge Jeep RAM Team

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