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Bettenhausen Chrysler Dodge Jeep Ram

Tinley Park, IL

4.9
4,078 Reviews
As a family-owned dealership for more than 60 years, Bettenhausen CDJR of Tinley Park is committed to providing the best sales and service experience anywhere. From the moment you walk through our doors, you will notice that we are not your typical dealership.Since 1992 we have been Chicagoland’s only “One Price” Dealer. This decision fueled our growth and our ability to deliver a level of service that most people had never experienced. Then in the fall of 2015 we completed our largest renovation yet, which updated our showroom, offices, and service department all to better serve you, our valued customer. From our new more spacious showroom to our twelve additional service bays, we have the most customer-friendly dealership around. One thing that hasn’t changed, however, is our commitment to complete customer satisfaction. With our One Price, No Hassle sales approach, we have made the car buying experience more enjoyable for you, along with the dedication of an entire staff of people. Our family values, honesty, and fair business practices helped make us what we are today and will be a part of the Bettenhausen family for generations to come. We will always look for new ways to better serve our customers. That’s our promise to you. We invite you to stop in today and experience the difference. Sit in the rugged Jeep Wrangler cabin or bring the family down to see if the Pacifica should be your next minivan. We know you’ll agree that Bettenhausen CDJR is simply the best dealership in Chicagoland! Welcome to the Bettenhausen Family, Michael & Troy Bettenhausen
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8355 W. 159th Street

Tinley Park, IL

60477

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Showing 4,078 reviews

August 07, 2024

Exceptional service every time. Ryan Joritz and all the service people are excellent and the reason we are loyal Bettenhausen customers. More

by coyote7
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Joritz
Aug 08, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your wonderful review! We're thrilled to hear that you consistently receive exceptional service from Ryan and our service team at Bettenhausen Chrysler Dodge Jeep RAM. Your loyalty means a lot to us, and we look forward to serving you again in the future! Bettenhausen Chrysler Dodge Jeep RAM Team

August 06, 2024

I wish I could say the same as everyone else, but my experience at Bettenhausen was terrible, yesterday I went in for a routine oil change and tire rotation, I driven my truck into the dealership with a More

by Kourtney Johnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Danny Galvan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike
Aug 09, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Your feedback has been forwarded on to our team and we are currently looking into this matter.

Aug 09, 2024 -

Kourtney Johnson responded

No matter what you guys say, I will never return back there, I have experienced to many terrible things within this dealership, from me coming in to test drive a vehicle and having my credit ran without my permission after stating several times not to run it, from damaging my other Jeep placing a deep scratch down the passenger side door, I know that my appearance will not lose business, but I know where it is valued.

August 02, 2024

sales person was very knowledgable and a pleasure to deal with.David Martinez showed us everything we wanted to know More

by buddy013
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
David Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your wonderful review! We're thrilled to hear that David provided you with knowledgeable and pleasant service at Bettenhausen Chrysler Dodge Jeep RAM. We appreciate you taking the time to share your experience and look forward to assisting you again in the future! Bettenhausen Chrysler Dodge Jeep RAM Team

August 01, 2024

fantastic staff. Repairs done in an acceptable amount of time. The complimentary carwash is always nice. It’s the staff here though. Top notch. More

by DSL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris osmolak
Aug 02, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your wonderful feedback! We're thrilled to hear that you found our staff at Bettenhausen Chrysler Dodge Jeep RAM to be top notch and that your repairs were completed in a timely manner. We're glad you enjoyed the complimentary car wash as well. We appreciate your kind words and look forward to assisting you again soon! Bettenhausen Chrysler Dodge Jeep RAM Team

July 30, 2024

Great experience, as usual: I’ve been working with Dave Martinez at Bettenhausen to purchase my last few cars, primary reason I always come back, as Dave is the best in the business. More

by Jim J
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you, Jim, for choosing Bettenhausen Chrysler Dodge Jeep RAM once again! We're thrilled to hear that Dave provided you with exceptional service, as always. We appreciate your loyalty and look forward to assisting you with your future car purchases. Drive safely! Bettenhausen Chrysler Dodge Jeep RAM Team

July 25, 2024

This was the first time I bought a car at Bettenhausen. Dave Martinez made the whole experience a great one. I highly recommend Dave to buy a car from. More

by taurus2002
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for making your car buying experience with Dave here at Bettenhausen Chrysler Dodge Jeep RAM a great one. We appreciate your recommendation and look forward to assisting you again in the future! Bettenhausen Chrysler Dodge Jeep RAM Team

July 24, 2024

Danielle is great to work with. This was the 4th car we’ve purchased from her. More

by carducci78
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danielle Schramm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for choosing Bettenhausen Chrysler Dodge Jeep RAM for the purchase of your fourth car! We appreciate your loyalty and are thrilled to hear that Danielle provided you with great service. We look forward to assisting you with your future automotive needs. Drive safely! Bettenhausen Chrysler Dodge Jeep RAM Team

July 22, 2024

Service personnel are courteous, friendly and knowledgeable about their vehicles . They are always willing to answer any questions that you may have. More

by gwf007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Galvan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Lewis
Jul 23, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for sharing your positive experience with us! We are thrilled to hear that our service personnel were courteous, friendly, and knowledgeable about our vehicles. At Bettenhausen Chrysler Dodge Jeep RAM, we take pride in providing excellent service and answering any questions our customers may have. We appreciate your feedback and look forward to assisting you again in the future. Bettenhausen Chrysler Dodge Jeep RAM Team

July 22, 2024

Awesome service, staff, and location. We always come to this dealership. Thank you for pleasant experience! More

by jessica.schwider
Recommend Dealer
Yes
Employees Worked With
Danny Galvan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Lewis
Jul 23, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you, Jessica! We appreciate your loyalty and kind words about your experience at Bettenhausen Chrysler Dodge Jeep RAM. We're thrilled to hear that you always have a pleasant visit with us. We look forward to welcoming you back for your next dealership visit! Bettenhausen Chrysler Dodge Jeep RAM Team

July 18, 2024

The service was great but there was no coffee or cookies other than that the staff was great as always be back for my service. More

by jimmy31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie
Jul 19, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you, Jimmy, for taking the time to share your experience with us at Bettenhausen Chrysler Dodge Jeep RAM. We're delighted to hear that you found our service great. Your feedback about the coffee and cookies is duly noted, and we appreciate your loyalty. We look forward to welcoming you back for your next service appointment. Bettenhausen Chrysler Dodge Jeep RAM Team

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