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Bettenhausen Chrysler Dodge Jeep Ram

Tinley Park, IL

4.9
4,135 Reviews
As a family-owned dealership for more than 60 years, Bettenhausen CDJR of Tinley Park is committed to providing the best sales and service experience anywhere. From the moment you walk through our doors, you will notice that we are not your typical dealership.Since 1992 we have been Chicagoland’s only “One Price” Dealer. This decision fueled our growth and our ability to deliver a level of service that most people had never experienced. Then in the fall of 2015 we completed our largest renovation yet, which updated our showroom, offices, and service department all to better serve you, our valued customer. From our new more spacious showroom to our twelve additional service bays, we have the most customer-friendly dealership around. One thing that hasn’t changed, however, is our commitment to complete customer satisfaction. With our One Price, No Hassle sales approach, we have made the car buying experience more enjoyable for you, along with the dedication of an entire staff of people. Our family values, honesty, and fair business practices helped make us what we are today and will be a part of the Bettenhausen family for generations to come. We will always look for new ways to better serve our customers. That’s our promise to you. We invite you to stop in today and experience the difference. Sit in the rugged Jeep Wrangler cabin or bring the family down to see if the Pacifica should be your next minivan. We know you’ll agree that Bettenhausen CDJR is simply the best dealership in Chicagoland! Welcome to the Bettenhausen Family, Michael & Troy Bettenhausen
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8355 W. 159th Street

Tinley Park, IL

60477

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Showing 4,135 reviews

February 18, 2023

Great customer service. Knowledgeable sales staff who knew exactly which vehicle would fit our needs…and wants! Great selection too! More

by Kim.dee
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
David Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Troy Bettenhausen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2023 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Kim, we appreciate your review and are glad to hear that you had a great experience with our team. We look forward to working with you again soon! Bettenhausen Chrysler Dodge Jeep RAM Team

February 17, 2023

Worked with Tom Pandell. What they do at Bettenhausen is different than other dealerships. When we sat and talked with Tom, he showed us all the numbers on his computer and w More

by tom a
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tom Pandell
Feb 23, 2023 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you Tom, we love hearing from happy customers. We know that buying a car is an important decision and it's awesome to know that our team assisted you in such an efficient manner. Please feel free to contact us if you have any questions on your new vehicle. Bettenhausen Chrysler Dodge Jeep RAM Team

February 16, 2023

Bringing my van in for service is always a pleasant, efficient experience. The staff is always friendly, plus the waiting area is warm and comfortable. More

by James
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Altieri (I think that was the woman's last name. I don't remember her first name)
Feb 22, 2023 -

Bettenhausen Chrysler Dodge Jeep Ram responded

We appreciate your input, James. We're glad to hear that you are consistently impressed with the service we offer here at Bettenhausen Chrysler Dodge Jeep RAM. If there is anything more we can do for you please come back and see us any time! Take care! Bettenhausen Chrysler Dodge Jeep RAM Team

February 13, 2023

Great service. On time, exceptional assistance with warranty coverage. They provided me with a clean, late model loaner vehicle. Danny V. took a personal interes More

by USA-Vet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Velazquez
Feb 16, 2023 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for the kind words. We're completely committed to providing top quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Bettenhausen Chrysler Dodge Jeep RAM, we value our customers and we look forward to seeing you down the road. Bettenhausen Chrysler Dodge Jeep RAM Team

February 13, 2023

For once buying a car was a very pleasurable experience, and we loved dealing with Ashley made it very simple for us More

by adler1320
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashley
Feb 16, 2023 -

Bettenhausen Chrysler Dodge Jeep Ram responded

We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Bettenhausen Chrysler Dodge Jeep RAM. Please feel free to contact us if you have any questions on your new purchase. Bettenhausen Chrysler Dodge Jeep RAM Team

February 13, 2023

It’s a great dealership they don’t waste your time they don’t haggle with prices they are great prices. More

by Allan baggio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean
Feb 16, 2023 -

Bettenhausen Chrysler Dodge Jeep Ram responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Bettenhausen Chrysler Dodge Jeep RAM Team

February 11, 2023

Jackie was extremely helpful with my issue. I also had a few questions for my next visit and she answered those too! More

by brandonbittner0715
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie
Feb 15, 2023 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for taking the time to write us a great review! We are thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Bettenhausen Chrysler Dodge Jeep RAM Team

February 10, 2023

The personal service that I received from Amanda Altieri in the service department was fantastic! I definitely will continue to use Bettenhausen for my automotive service needs in the future. More

by jnbwebs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Altieri
Feb 14, 2023 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Bettenhausen Chrysler Dodge Jeep RAM Team

February 09, 2023

Exceptional service department. Excellent communication, nice friendly people, clean, fast, highly recommended! We bought our Jeep there and go there for service. More

by Scheulin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Galvan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Lewis, Marcela Perez
Feb 14, 2023 -

Bettenhausen Chrysler Dodge Jeep Ram responded

It's our pleasure to provide top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Bettenhausen Chrysler Dodge Jeep RAM, we value our customers and we look forward to seeing you on your next visit. Bettenhausen Chrysler Dodge Jeep RAM Team

February 05, 2023

Professional customer experience! Jackie goes above and beyond to assist customers. I never had a problem at Bettenhausen! More

by salvador_lazaro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie
Feb 08, 2023 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thanks for letting us know of your complete satisfaction. We pride ourselves on our customer service and we're glad we met our goals during your visit. Take care! Bettenhausen Chrysler Dodge Jeep RAM Team

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