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Bettenhausen Chrysler Dodge Jeep Ram

Tinley Park, IL

4.9
4,081 Reviews
As a family-owned dealership for more than 60 years, Bettenhausen CDJR of Tinley Park is committed to providing the best sales and service experience anywhere. From the moment you walk through our doors, you will notice that we are not your typical dealership.Since 1992 we have been Chicagoland’s only “One Price” Dealer. This decision fueled our growth and our ability to deliver a level of service that most people had never experienced. Then in the fall of 2015 we completed our largest renovation yet, which updated our showroom, offices, and service department all to better serve you, our valued customer. From our new more spacious showroom to our twelve additional service bays, we have the most customer-friendly dealership around. One thing that hasn’t changed, however, is our commitment to complete customer satisfaction. With our One Price, No Hassle sales approach, we have made the car buying experience more enjoyable for you, along with the dedication of an entire staff of people. Our family values, honesty, and fair business practices helped make us what we are today and will be a part of the Bettenhausen family for generations to come. We will always look for new ways to better serve our customers. That’s our promise to you. We invite you to stop in today and experience the difference. Sit in the rugged Jeep Wrangler cabin or bring the family down to see if the Pacifica should be your next minivan. We know you’ll agree that Bettenhausen CDJR is simply the best dealership in Chicagoland! Welcome to the Bettenhausen Family, Michael & Troy Bettenhausen
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8355 W. 159th Street

Tinley Park, IL

60477

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Showing 4,081 reviews

January 09, 2023

Compassionate, honest, truly cares about exceptional service for their customers! Always willing to listen to the customer's issues to help resolve the problem. More

by dk0408
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Scott Abramowicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Mandra and Rocky Latorre
Jan 12, 2023 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership. We greatly appreciate your business. Take care and have a great day. Bettenhausen Chrysler Dodge Jeep RAM Team

January 09, 2023

As usual, an all around professional and kind experience at Bettenhausen. I took my Wrangler in for an oil change and had great service from start to finish. Jackie took care of me like family and made su More

by Cluster4558
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Troy Bettenhausen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Scarpelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jackie
Jan 11, 2023 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Bettenhausen Chrysler Dodge Jeep RAM Team

January 07, 2023

Charles Johnson the rep that took care of us was very kind and knowledgeable, and very patient with our questions and requests More

by Fdebelli
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Charles Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2023 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your kind words about Charles. Reviews like yours help us to make sure that we're meeting the needs of our customers and we appreciate you for taking the time to leave a review. Bettenhausen Chrysler Dodge Jeep RAM Team

January 06, 2023

Ryan Scarpelli, salesman, was wonderful in getting our deal finalized. The dealership has been great. More

by Mfreza
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ryan Scarpelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2023 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Ryan was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Bettenhausen Chrysler Dodge Jeep RAM Team

January 06, 2023

Salesman met me at the door with smile, was very knowledgeable, and they had exactly what I wanted. More

by Faster350_2
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Nick Pattenaude
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2023 -

Bettenhausen Chrysler Dodge Jeep Ram responded

We love hearing from happy customers. We know that buying a car is an important decision and it's awesome to know that our team assisted you in such an efficient manner. Please feel free to contact us if you have any questions on your new vehicle. Bettenhausen Chrysler Dodge Jeep RAM Team

January 06, 2023

No hassle. Quick. Easy. I had a painless and transparent experience from trade in through delivery. More

by Kim
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Recommend Dealer
Yes
Employees Worked With
David Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2023 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Kim, thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Bettenhausen Chrysler Dodge Jeep RAM Team

January 06, 2023

Jackie was very helpful and kept us updated on our repairs. Service was very good. More

by Kim
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Jackie
Jan 11, 2023 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Kim, thank you for taking the time to share your feedback. Each employee is a valued member of the Bettenhausen Chrysler Dodge Jeep RAM team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Bettenhausen Chrysler Dodge Jeep RAM Team

January 06, 2023

Fast friendly personal service . Oil change and rotation in less than hour on a holiday week. More

by cadamow
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Jackie
Jan 11, 2023 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Bettenhausen Chrysler Dodge Jeep RAM Team

January 02, 2023

Their service department was excellent. Rico was a great service advisor who kept me updated on my vehicle all through the process. More

by Domo
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Recommend Dealer
Yes
Employees Worked With
Rico
Jan 05, 2023 -

Bettenhausen Chrysler Dodge Jeep Ram responded

We truly appreciate you taking the time to write about your experience at our service department, Domo. We want to provide all of our customers with quick and efficient vehicle maintenance, and we’re thrilled to hear that you feel you had such a wonderful experience with Rico. We’re happy to hear that you can trust us with your vehicle, and we hope you continue to choose us whenever you need your car serviced. We can’t wait to see you again soon! Bettenhausen Chrysler Dodge Jeep RAM Team

January 02, 2023

I had an issue with my vehicle in the morning, by afternoon, everything was all set! More

by projectalice
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
David Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dean Siensa
Jan 05, 2023 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Bettenhausen Chrysler Dodge Jeep RAM Team

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