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Bettenhausen Chrysler Dodge Jeep Ram
Tinley Park, IL
4,081 Reviews
As a family-owned dealership for more than 60 years, Bettenhausen CDJR of Tinley Park is committed to providing the best sales and service experience anywhere. From the moment you walk through our doors, you will notice that we are not your typical dealership.Since 1992 we have been Chicagoland’s only “One Price” Dealer. This decision fueled our growth and our ability to deliver a level of service that most people had never experienced.
Then in the fall of 2015 we completed our largest renovation yet, which updated our showroom, offices, and service department all to better serve you, our valued customer. From our new more spacious showroom to our twelve additional service bays, we have the most customer-friendly dealership around.
One thing that hasn’t changed, however, is our commitment to complete customer satisfaction. With our One Price, No Hassle sales approach, we have made the car buying experience more enjoyable for you, along with the dedication of an entire staff of people.
Our family values, honesty, and fair business practices helped make us what we are today and will be a part of the Bettenhausen family for generations to come. We will always look for new ways to better serve our customers. That’s our promise to you.
We invite you to stop in today and experience the difference. Sit in the rugged Jeep Wrangler cabin or bring the family down to see if the Pacifica should be your next minivan. We know you’ll agree that Bettenhausen CDJR is simply the best dealership in Chicagoland!
Welcome to the Bettenhausen Family,
Michael & Troy Bettenhausen
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 4,081 reviews
February 25, 2023
We bought our Jeep Grand Cherokee in for routine maintenance and was greeted promptly. When we were looking around at other vehicles in the dealership, Colin let us know the Jeep was ready. Very go maintenance and was greeted promptly. When we were looking around at other vehicles in the dealership, Colin let us know the Jeep was ready. Very good service. More
by johndegner
Employees Worked With
Colin , Steve Callan
February 25, 2023
Very friendly and knowledgeable. They explain everything and the service was quick as I waited just a short time for all the work to be completed They explain everything and the service was quick as I waited just a short time for all the work to be completed More
by mattp1
Employees Worked With
Chris O
February 25, 2023
Always knew Bettenhausen had a good reputation. Drove 20 miles to shop during the Winter Season Savings event in Feb. Went in the dealership, met the Chrysler Manufacturer Rep, he was there for 3 d Drove 20 miles to shop during the Winter Season Savings event in Feb. Went in the dealership, met the Chrysler Manufacturer Rep, he was there for 3 days, talked business and connected with Dave Martinez. (Sales) Explained we didn’t need to buy a car but would if the figures made sense. Traded a 2018 Pacifica. Bought a 2023 Pacifica. Dave was very good, quick, understood we weren't playing but were buyers. Initially we were a bit apart, Dave asked how much, I told him, he asked if we’d buy at that price and I said yes. (That’s key if you’re really a buyer) He connected with the GM or next level Manager and 5 min later we had a deal. Walked in on a Saturday at 12:05, traded the 2018, cleaned out the Pacifica, and drove home the 2023 Pacifica at 2:20 PM on the same day. A little over 2 hours to get the deal done and drive it home. Brought them the funds on Monday. Great way to do business. Nice job all the way around. More
by Boom
Employees Worked With
February 24, 2023
The dealer is clean well maintained staff are helpful, respectful, and address your questions that you may have. I when was looking for a Jeep Grand Cherokee Limited Nick Nowak helped me with the one I wa respectful, and address your questions that you may have. I when was looking for a Jeep Grand Cherokee Limited Nick Nowak helped me with the one I was looking at. The transaction when smooth. I'd recommended this location. More
by Andrea.X
Employees Worked With
February 24, 2023
They were quick, thorough, they kept me updated throughout the repair, and did phenomenal work! throughout the repair, and did phenomenal work! More
by aftergodsheart2017
February 24, 2023
Technician personally went out of his way to make sure I was satisfied with my visit and repairs by explaining everything and following up with me. Appointment time and service time was also conveniently sc was satisfied with my visit and repairs by explaining everything and following up with me. Appointment time and service time was also conveniently scheduled around the necessity of me having my van and/or an alternate ride for my kids' activities. More
by kzemanek
Employees Worked With
Tony Czerqiec
February 18, 2023
Great customer service. Knowledgeable sales staff who knew exactly which vehicle would fit our needs…and wants! Great selection too! Knowledgeable sales staff who knew exactly which vehicle would fit our needs…and wants! Great selection too! More
by Kim.dee
February 17, 2023
Worked with Tom Pandell. What they do at Bettenhausen is different than other dealerships. When we sat and talked with Tom, he showed us all the numbers on his computer and w What they do at Bettenhausen is different than other dealerships. When we sat and talked with Tom, he showed us all the numbers on his computer and we even worked out a warranty with him at his desk so it wasnt like we had to deal with him, a manager then the finance person. We did everything with Tom, it cut out hours of time and we did not get the pushy feeling. We talked he printed out what we talked about and it allowed me to go home and think about it looking at the numbers clearly. We wnet back 3 days later and bought the van, we were in and out on about 30 mins. More
by tom a
Employees Worked With
Tom Pandell
February 16, 2023
Bringing my van in for service is always a pleasant, efficient experience. The staff is always friendly, plus the waiting area is warm and comfortable. efficient experience. The staff is always friendly, plus the waiting area is warm and comfortable. More
by James
Employees Worked With
Altieri (I think that was the woman's last name. I don't remember her first name)
