Bettenhausen Chrysler Dodge Jeep Ram
Tinley Park, IL
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,091 reviews
Everything about this sales transaction went very smoothly. At no point did i feel like I was partaking in the usual salesman-to-costumer relationship. It was very professional and the environment wa smoothly. At no point did i feel like I was partaking in the usual salesman-to-costumer relationship. It was very professional and the environment was friendly. Gabriel was confident and assertive but not pushy or pressuring in any way. More
Exceptional service. No hassles, no B.S. Extremely fair trade in value. Very fair price on vehicle. No pressure. Knowledgeable sales staff. Friendly, courteous, not pushy. Overall a very good experien trade in value. Very fair price on vehicle. No pressure. Knowledgeable sales staff. Friendly, courteous, not pushy. Overall a very good experience. I would recommend Mike Stamp who I dealt with. More
This was by second purchase from Tom Brennan and the Bettenhausen Dodge Team of Tinley Park, and it will be the ONLY place I will ever purchase another vehichle. Tom worked with me as my sales consultan Bettenhausen Dodge Team of Tinley Park, and it will be the ONLY place I will ever purchase another vehichle. Tom worked with me as my sales consultant and this man deserves to be recongnized for his knowledge, patience, honesty and true dedication to making his customers happy. Being a very indecisive person, Tom allowed me to test drive virtually ALL the great car makes and models on the lot (I'm not even kidding). Tom took the time to really get me into the vehichle that I would really be happy with, and he took the time to get me the most for my buck and figured out the best rebates/finance rates for me. Along with Tom, all his teamates at Bettenhausen were all so friendly and supportive, as I struggled to find the vehicle that was right for me. Everyone from the car ports (Thanks Mark!), to recpetion to service to sales, everyone was friendly, respectful, helpful and honest.In todays market there are alot of options for customers as to where to buy their vehicle, I can honestly say my car buying experience was throughly enjoyabe. No pressure to buy, no shrugging as I looked to a different makes/models or a differnt color, no sweat as Tom so tediously went though finance options on each differnt vehicle. I truley felt at ease, and almost like a princess, as cars were pulled up for test drive and review as I could not deciede on which vehicle I wanted to take home. I ended up driving home a Dodge Charger, and I could not be more satisfied. For anyone looking to purchase a new/used vehicle and get superup personal attention and respect, with no push sales people, please stop and see the team at Bettenhusen Dodge in Tinley Park, they truley treat you like family. Thanks again to Tom and the entire Bettenhausen Team. More
I was in the market for a Jeep and had already been to many other dealers. Bill Smith was very friendly and helpful. He listened to my needs and brought a great deal to the table. I would recommend this d many other dealers. Bill Smith was very friendly and helpful. He listened to my needs and brought a great deal to the table. I would recommend this dealer to anyone looking for a new Jeep vehicle. I received a good deal on my trade-in as well as rebates on the new vehicle. I was very satisfied with the end result. The whole deal only took an hour and a half. Overall, it was a very good shopping experience!! We will definitely return when in the market for our second new vehicle. More
My new Ram was the 5th auto we bought from Bettenhousen. Nothing but great things to say about this dealer. You would have to be crazy to go to another dealer. Thank you very much for a relaxed and great bu Nothing but great things to say about this dealer. You would have to be crazy to go to another dealer. Thank you very much for a relaxed and great buying expereance. Thanks also to Bill Smith. A real pleasure to do buisness with. I am telling everybody I know about this dealership. Thanks again. More
Bettenhausen is not your average dealer. Being a business owner and having a family, my time is limited and I didn’t want to waste it running all over to false promises. I knew exactly what I wanted and bega owner and having a family, my time is limited and I didn’t want to waste it running all over to false promises. I knew exactly what I wanted and began to solicit dealers via email for information and specified that I don’t like surprises and didn’t want to waste my time on tactics to just get me into the dealership. I contacted 6 different dealers, of which 4 were ruled out due to not giving me the info I was looking for and always asking me “when can we get you in for a test drive” and “what can I do to earn your business”. One dealer gave me almost all of the information and numbers I was looking for so I decided to pay them a visit. Unfortunately, all of it was lip service as when I arrived the vehicle we had talked about actually had 5000 miles on it (I specified I wanted new) and the offer on my trade was insulting. After my car buying experience a month earlier purchasing a Honda Accord, my attitude towards car dealers was at an all-time low. I couldn’t understand how all of these different places could so blatantly ignore customer service and stick with old sales tactics. Then, I found Bettenhausen! I emailed their sales address with my criteria and pricing I was looking for. Bill Smith responded and was a pleasure to deal with. We worked out all of the details over the phone and via email. He was patient while we looked for just the right truck and accommodated all of my questions. When I finally did go into the dealer, we worked through pricing and financing options. Again, Bill worked through all the different scenarios I asked about and changed things frequently to see how it affected payments. We finally agreed to a deal on a Mineral Gray 2011 Ram 1500 Laramie that evening and I left a deposit to get things rolling as there were a few items to be added to the truck. I picked the truck up a few days later and it was perfect! Bill and his staff did an excellent job and I couldn’t be happier. Bettenhausen’s business model is different from most every other dealer, but that model and their staff is what sets them apart from everyone else. If you’re looking for a Dodge, Jeep or Chrysler, don’t even bother wasting your time anywhere else! THANK YOU! More
Working with Mike made buying a brand new Jeep very easy! Mike listened really well and he made sure I was 100% sure about my purchase. It felt very easy to work with him because it felt that he really wante Mike listened really well and he made sure I was 100% sure about my purchase. It felt very easy to work with him because it felt that he really wanted me to buy a vehicle that I really liked more so than sell one for himself. It was a pressure-less and fun experience at the Jeep with Mike Sorenson! More
I am overly impressed with the service department of Bettenhausen of Orland Park. The staff is SPECTACULAR and often go out of their way to make my experience at the dealership a pleasurable one. Their Bettenhausen of Orland Park. The staff is SPECTACULAR and often go out of their way to make my experience at the dealership a pleasurable one. Their knowledge and customer service contributes to my feeling of security in knowing that my vehicle is in good hands. I was never a dealership service department person but now take my vehicles there for everything from normal recalls to simple oil changes. The above named employees and true professionals and deserve any and all promotions and decorations available. More
this was by far, the best car sales experience we have ever had! mike sorensen was a wonderful, caring salesman. he was so courteous and informative. i have a disability that made finding a car very chall ever had! mike sorensen was a wonderful, caring salesman. he was so courteous and informative. i have a disability that made finding a car very challenging, mike walked around the lot with my husband in 20 degree weather to find a car that would work for us and he found the perfect one. the buying and financing process was absolutely painless and about 5 times faster than any other car dealer i've ever experienced. i would not hesitate to recommend bettenhausen in orland to my friends and family. and i would highly recommend mike sorensen. this was our first experience buying a used vehicle and we are incredibly pleased! More
From the moment my father and I walked through the door at Bettenhausen Jeep, we had a pleasant experience. We were greeted by the friendly, smiling face of the show room customer assistant. We were imme at Bettenhausen Jeep, we had a pleasant experience. We were greeted by the friendly, smiling face of the show room customer assistant. We were immediately assisted by David, who helped my father locate a previously driven Jeep vehicle that would suit his needs. From the description of my father's specifications, David checked the inventory and found a vehicle that seemed to match my father's expectations. The vehicle was relocated into the garage, where David, my father and I inspected the interior, exterior and engine compartment. David was patient and informative in answering all of our questions to our satisfaction. While we test drove the vehicle, David obtained the confirmation of the trade in amount my father would receive for his current vehicle and initiated the purchase paperwork. David was pleasant and efficient while completing the necessary paper work to complete the purchase transaction with my father. My father and I were pleased with the experience we had with David and the Orland Bettenhausen Dealership More