Bettenhausen Chrysler Dodge Jeep Ram

I was in the market for a Jeep and had already been to many other dealers. Bill Smith was very friendly and helpful. He listened to my needs and brought a great deal to the table. I would recommend this d many other dealers. Bill Smith was very friendly and helpful. He listened to my needs and brought a great deal to the table. I would recommend this dealer to anyone looking for a new Jeep vehicle. I received a good deal on my trade-in as well as rebates on the new vehicle. I was very satisfied with the end result. The whole deal only took an hour and a half. Overall, it was a very good shopping experience!! We will definitely return when in the market for our second new vehicle. More

My new Ram was the 5th auto we bought from Bettenhousen. Nothing but great things to say about this dealer. You would have to be crazy to go to another dealer. Thank you very much for a relaxed and great bu Nothing but great things to say about this dealer. You would have to be crazy to go to another dealer. Thank you very much for a relaxed and great buying expereance. Thanks also to Bill Smith. A real pleasure to do buisness with. I am telling everybody I know about this dealership. Thanks again. More

Bettenhausen is not your average dealer. Being a business owner and having a family, my time is limited and I didn’t want to waste it running all over to false promises. I knew exactly what I wanted and bega owner and having a family, my time is limited and I didn’t want to waste it running all over to false promises. I knew exactly what I wanted and began to solicit dealers via email for information and specified that I don’t like surprises and didn’t want to waste my time on tactics to just get me into the dealership. I contacted 6 different dealers, of which 4 were ruled out due to not giving me the info I was looking for and always asking me “when can we get you in for a test drive” and “what can I do to earn your business”. One dealer gave me almost all of the information and numbers I was looking for so I decided to pay them a visit. Unfortunately, all of it was lip service as when I arrived the vehicle we had talked about actually had 5000 miles on it (I specified I wanted new) and the offer on my trade was insulting. After my car buying experience a month earlier purchasing a Honda Accord, my attitude towards car dealers was at an all-time low. I couldn’t understand how all of these different places could so blatantly ignore customer service and stick with old sales tactics. Then, I found Bettenhausen! I emailed their sales address with my criteria and pricing I was looking for. Bill Smith responded and was a pleasure to deal with. We worked out all of the details over the phone and via email. He was patient while we looked for just the right truck and accommodated all of my questions. When I finally did go into the dealer, we worked through pricing and financing options. Again, Bill worked through all the different scenarios I asked about and changed things frequently to see how it affected payments. We finally agreed to a deal on a Mineral Gray 2011 Ram 1500 Laramie that evening and I left a deposit to get things rolling as there were a few items to be added to the truck. I picked the truck up a few days later and it was perfect! Bill and his staff did an excellent job and I couldn’t be happier. Bettenhausen’s business model is different from most every other dealer, but that model and their staff is what sets them apart from everyone else. If you’re looking for a Dodge, Jeep or Chrysler, don’t even bother wasting your time anywhere else! THANK YOU! More

Working with Mike made buying a brand new Jeep very easy! Mike listened really well and he made sure I was 100% sure about my purchase. It felt very easy to work with him because it felt that he really wante Mike listened really well and he made sure I was 100% sure about my purchase. It felt very easy to work with him because it felt that he really wanted me to buy a vehicle that I really liked more so than sell one for himself. It was a pressure-less and fun experience at the Jeep with Mike Sorenson! More

I am overly impressed with the service department of Bettenhausen of Orland Park. The staff is SPECTACULAR and often go out of their way to make my experience at the dealership a pleasurable one. Their Bettenhausen of Orland Park. The staff is SPECTACULAR and often go out of their way to make my experience at the dealership a pleasurable one. Their knowledge and customer service contributes to my feeling of security in knowing that my vehicle is in good hands. I was never a dealership service department person but now take my vehicles there for everything from normal recalls to simple oil changes. The above named employees and true professionals and deserve any and all promotions and decorations available. More

this was by far, the best car sales experience we have ever had! mike sorensen was a wonderful, caring salesman. he was so courteous and informative. i have a disability that made finding a car very chall ever had! mike sorensen was a wonderful, caring salesman. he was so courteous and informative. i have a disability that made finding a car very challenging, mike walked around the lot with my husband in 20 degree weather to find a car that would work for us and he found the perfect one. the buying and financing process was absolutely painless and about 5 times faster than any other car dealer i've ever experienced. i would not hesitate to recommend bettenhausen in orland to my friends and family. and i would highly recommend mike sorensen. this was our first experience buying a used vehicle and we are incredibly pleased! More

From the moment my father and I walked through the door at Bettenhausen Jeep, we had a pleasant experience. We were greeted by the friendly, smiling face of the show room customer assistant. We were imme at Bettenhausen Jeep, we had a pleasant experience. We were greeted by the friendly, smiling face of the show room customer assistant. We were immediately assisted by David, who helped my father locate a previously driven Jeep vehicle that would suit his needs. From the description of my father's specifications, David checked the inventory and found a vehicle that seemed to match my father's expectations. The vehicle was relocated into the garage, where David, my father and I inspected the interior, exterior and engine compartment. David was patient and informative in answering all of our questions to our satisfaction. While we test drove the vehicle, David obtained the confirmation of the trade in amount my father would receive for his current vehicle and initiated the purchase paperwork. David was pleasant and efficient while completing the necessary paper work to complete the purchase transaction with my father. My father and I were pleased with the experience we had with David and the Orland Bettenhausen Dealership More

I couldn't have been happier. I love the fact that one person handled the sales and financing. Bill was very kind, and he did not feel like a slimy sales type of person that I am so used to in the auto i person handled the sales and financing. Bill was very kind, and he did not feel like a slimy sales type of person that I am so used to in the auto industry. I will definitely be buying at this location the next time my wife or I need a different vehicle. More

Mike was an awesome salesperson to work with. He allowed us the time necessary to make an informed decision and the entire sales process was seemless. We did not have to wait for hours for the financing pr us the time necessary to make an informed decision and the entire sales process was seemless. We did not have to wait for hours for the financing process - we were in an out of the dearlership in record time - it was truely a great experience and I have never been able to say that about buying a care before! Thanks Mike!!! More

Thank you! It was the best car buying experience he ever had in my life! The people are tremendous, very knowledgeable, let me make all the decisions I needed to make! It's a great vehicle! I researched and had in my life! The people are tremendous, very knowledgeable, let me make all the decisions I needed to make! It's a great vehicle! I researched and the Challenger beats the Camaro and Mustang hands down! YOU ROCK! I have the utmost confidence in these people for service too. It was very timely and comfortable there. More