Bettenhausen Chrysler Dodge Jeep Ram

I have done business with this dealer for approximately 7 years and I have purchased 3 cars/trucks. Their service and professionalism is nothing less than exceptional. Our most recent purchase was effortless years and I have purchased 3 cars/trucks. Their service and professionalism is nothing less than exceptional. Our most recent purchase was effortless thanks to Tom Brennan, our sales professional. More

This dealership was amazing. This was my first time buying a car on my own, and my experience at other dealerships before this was horrible! I had a different case. Since this was my first time financi buying a car on my own, and my experience at other dealerships before this was horrible! I had a different case. Since this was my first time financing a car, theres not a whole lot of banks out there that were willing to give me a decent percent rate. Barbara worked extremely hard to find a bank that would work with me and give me the helping hand I needed to get me started. I felt that I was treated with complete respect and that meant the world to me. I finally got my dream car, a wranler, and I can truly say that Barbara and the Bettenhausen team are the reason I have it. More

This is my second trip to Bettenhausen. I have a three year old Caliber. I have really enjoyed it (Thanks Matt.) This time I dealt with Tom Brennan. He worked really hard to come up with a deal that wo year old Caliber. I have really enjoyed it (Thanks Matt.) This time I dealt with Tom Brennan. He worked really hard to come up with a deal that would meet my financial needs, and I got another great car. I was really satisfied with Tom, thanks again. I would recommend any of my family or friends to Bettenhausen. More

During what I thought would be a "research" visit, I was encouraged to take a test drive. I truly did not expect to buy a car. Barbara was enthusiastic and optimistic about my being able to p visit, I was encouraged to take a test drive. I truly did not expect to buy a car. Barbara was enthusiastic and optimistic about my being able to purchase that day. I am very happy with my purchase and look forward to a continuing relationship with Bettenhausen and Barbara Lloyd. More

Bill was great to work with. He wasn't at all like a typical sales person who can come accross as fake, sneaky and shady. Bill seemed outright honest and told/explained things as they were. He didn't typical sales person who can come accross as fake, sneaky and shady. Bill seemed outright honest and told/explained things as they were. He didn't try pull any fast ones or hide anything from us. A very decent, friendly, down to earth guy. He made us feel like valued customers, meaning he listened to us and worked with us to make a sale. Bill is so much more pleasant and better than the sales guys at Tyson! More

We had a great experience in regards to buying a new 2010 Dodge Charger. Unfortunately after 3 months we had to bring it in for service and had a horrible experience with the service dept. After the first Dodge Charger. Unfortunately after 3 months we had to bring it in for service and had a horrible experience with the service dept. After the first visit the problem was not fixed and had to bring it in again and get a loaner car. They gave me a crappy loaner car that smelled was dirty and best of all by the time I got home no gas! When I went to pick up my car they would not reimburse me for the 10.00 of gas I had to put in and assured me my car was fixed. After driving it for a few days the problem is not fixed and now I have to call again to deal with them. As of today have not called because I do not feel like dealing with them this week. It's unfortunate that after all the great things I have heard about the sales, which again was great, that the servicing is sooooo horrible. More

We purchased a used Chrysler Pacifica from Bettenhausen Motors last month. We started using it immediately for deliveries and for a family trip, so we burned through the initial guarantee miles. We started Motors last month. We started using it immediately for deliveries and for a family trip, so we burned through the initial guarantee miles. We started hearing a disturbing noise coming from the front end that got worse as time went on. A mechanic friend of ours said that it sounded like the front passenger-side wheel bearing was failing. Our initial reaction was disappointment and resignation that we would have to pay for an expensive repair so soon after purchase. We drove our Pacifica into Bettenhausen Motors fully expecting to hear that we were going to be responsible for payment of repairs. Your service Department verified that the problem was indeed a failing wheel bearing. From this point on, we were pleasantly surprised at every turn. We were told that this repair was covered under a modest extended warranty we bought at the time we purchased the car. After the small deductible was paid, all repairs were to be at no cost to us. The Service Department recommended that both front end wheel bearing be replaced; which is exactly what our friend, the mechanic, told us was the right thing to do. As if this was already not too good to be true, the Service Department arranged for a rental car to meet my wife at Bettenhausen Motors and gave us unlimited use of the rental car until the repairs were complete, again at no charge. The repairs were completed today, my wife dropped off the rental car at Bettenhausen Motors, and she called to tell me that the noise is gone and the car is back to 100%. We couldn’t be more satisfied with the service we received. This excellent customer service seems to be standard procedure with Bettenhausen Motors, but believe me when I say that this is not what we were used to with any other dealership we have ever had experience with. If Bettenhausen Motors believes that excellent customer service and fair dealing will result in repeat customers they are correct in our case. We will purchase our next car from Bettenhausen Motors and we will repeat this story to our substantial circle of friends and family, not to mention my wife, Ellen, works for Panera Bread in your area and is already telling her customers and clients how great of a car dealership you truly are. Thank you. Sincerely, Jim and Ellen Stuart More

From the initial internet price qoute to the final sale, I couldn't be happier with this dealership and all who assisted us in our purchase. I couldn't be happier with this dealership and all who assisted us in our purchase. More

It is so pleasent to not have to fight for a deal! No pressure ....... just went looking one day, called the next with more questions, waited another day to think about things, and then went in to buy it pressure ....... just went looking one day, called the next with more questions, waited another day to think about things, and then went in to buy it! I did shop around and do feel I got the best price. Salesperson (Andrea Welsh) was great!.........Finance man (Mike) was fantastic!.......Service needed to calibrate the compass and took me right in and I was out in less than 5 minutes! Vehicle and accessories were well explained to me. Car was clean at delivery (new car!) Best of all, the paperwork was clearly explained to me - not rushed through - and ALL my questions were answered!!!!!! Thanks to everyone at Bettenhausen Jeep!!!! More

Very refreshing experience for a vehicle purchase. Did not feel the usual "I'm being scammed" feeling. Very straightforward, knowledgeable, friendly salesperson. The whole experience was a painless one, y not feel the usual "I'm being scammed" feeling. Very straightforward, knowledgeable, friendly salesperson. The whole experience was a painless one, you really get no xx with Bettenhausen. Highly recommend them on ethics alone, plus a nice price. More